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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Faster to your SERVPRO of Sunland/Tujunga 9616 Water Damage Event

9/2/2022 (Permalink)

SERVPRO SERVPRO of SERVPRO of Sunland/Tujunga 9616 provides 24 hour fire and water damage restoration service in SERVPRO of Sunland/Tujunga 9616.

Flooding and water emergencies don’t wait for regular business hours and neither do we. 

SERVPRO of Sunland/Tujunga 9616 provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of SERVPRO of Sunland/Tujunga 9616 arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (818) 951-6780

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Sunland / Tujunga 9616

SERVPRO of Sunland / Tujunga 9616 specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 Sunland / Tujunga Residents: We Specialize in Flooded Basement Cleanup and Restoration!

9/2/2022 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why yourSunland / Tujunga basement could flood, including:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today -(818) 951-6780

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO ofSERVPRO of Sunland/Tujunga9616and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help(818) 951-6780

Sunland / Tujunga 24 Hour Emergency Water Damage Service

9/2/2022 (Permalink)

SERVPRO SERVPRO of Sunland / Tujunga provides 24 hour fire and water damage restoration service in Sunland / Tujunga

Title: [[City or County Name]] 24 Hour Emergency Water Damage Service

Category: Water Damage

Photo Caption: SERVPRO of [[Franchise Name]] provides 24 hour fire and water damage restoration service in [[City or County Name]]

Body:

SERVPRO of [[Franchise Name]] is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
[[Enter Franchise Phone Number Here]]

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of [[Franchise Name]] has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of  Sunland / Tujunga 9616

SERVPRO of Sunland / Tujunga 9616 specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why SERVPRO of Sunland/Tujunga 9616

9/2/2022 (Permalink)

SERVPRO SERVPRO of Sunland/Tujunga 9616 is a full-scale water damage cleanup restoration company offering you peace of mind after a disaster.

SERVPRO of Sunland/Tujunga 9616  is the most trusted company in southern California with decades of professional servicing experience. We service water and flood mitigation, mold mediation, fire restoration and emergency services. We are trained professionals to help with any damage caused to your property. Trust our certified experts to help you today. We have mitigated a multitude of hotels, commercial buildings, factories, and of course single family homes. Don’t hesitate, give us a call today!

(818) 951-6780

Why SERVPRO of Sunland/Tujunga 9616

9/2/2022 (Permalink)

SERVPRO SERVPRO of Sunland/ is the local expert for water and fire damage restoration and mold remediation and more.

SERVPRO of Sunland/Tujunga 9616  is an industry leader in both commercial and residential disaster recovery, with over 20 years of meeting and exceeding our client’s expectations.

We provide quality water damage restoration, mold removal & remediation, interior & exterior remodeling, and much more. Our experts are fully trained and certified to handle all types of restoration issues, and we can provide you with a quality solution to your problem.

Our professionals are experienced and qualified, and pride themselves on providing fast, effective service that returns your home to normal. We offer 24/7 emergency disaster services, helping keep you and your clients protected day and night. Our priority is to provide superior customer service, and go the extra mile to make sure you receive the right solution for your home!

Call us now (818) 951-6780

Sunland/Tujunga 24 Hour Emergency Water Damage Service

7/26/2022 (Permalink)

SERVPRO SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event

For Immediate Servicein Sunland/Tujunga, Call SERVPRO

Sunland/Tujunga Residents: We provide immediate service day or night!

SERVPRO of Sunland/Tujunga provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Sunland/Tujunga. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (818) 951-6780

Residential Services

Whether your Sunland/Tujunga home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Sunland/Tujunga commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:https://www.SERVPROsunlandtujunga.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Sunland/Tujunga 24 Hour Emergency Water Damage Service

7/26/2022 (Permalink)

We are an IICRC Certified Firm SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage

Title: IICRC Certified Firm

  • Alternative Title: Our Highly Trained Restoration Specialists can restore your Sunland/Tujunga Home

SERVPRO of Sunland/Tujunga is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Sunland / Tujunga 9616

7/25/2022 (Permalink)

SERVPRO SERVPROof Sunland / Tujunga specializes in the cleanup andrestoration of residential and commercial property after a fire, smoke or water damage event

Title: Restoring Your Sunland/Tujunga  Commercial Property After A Water Damage Event

Flooding and water damage events at Sunland/Tujunga commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Sunland/Tujunga 9616

7/25/2022 (Permalink)

SERVPRO SERVPROof Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event

Sunland/Tujunga Smoke and Soot Cleanup

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Sunland/Tujunga Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Sunland/Tujunga will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (818) 951-6780

Sunland/Tujunga 24 Hour Emergency Water Damage Service

7/25/2022 (Permalink)

SERVPRO SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event

When Storms or Floods hit Sunland/Tujunga, SERVPRO is ready!

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Sunland/Tujunga.

SERVPRO of Sunland/Tujunga specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sunland/Tujunga, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 

(818) 951-6780

Sunland/Tujunga 24 Hour Emergency Water Damage Service

7/25/2022 (Permalink)

SERVPRO SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event

Faster to your Sunland/Tujunga Water Damage Event

SERVPRO of Sunland/Tujunga provides 24 hour fire and water damage restoration service in Sunland/Tujunga

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO Sunland/Tujunga provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Sunland/Tujunga arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –(818) 951-6780 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Sunland/Tujunga 24 Hour Emergency Water Damage Service

7/25/2022 (Permalink)

SERVPRO SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event

Sunland/Tujunga 24 Hour Emergency Water Damage Service

SERVPRO of Sunland/Tujunga provides 24 hour fire and water damage restoration service in Sunland/Tujunga.

SERVPRO of Sunland/Tujunga is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
(818) 951-6780

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sunland/Tujunga has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Sunland/Tujunga 24 Hour Emergency Water Damage Service

7/25/2022 (Permalink)

SERVPRO SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event

For Immediate Servicein Sunland/Tujunga, Call SERVPRO

SERVPRO of Sunland/Tujunga provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Sunland/Tujunga. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (818) 951-6780

Residential Services

Whether your Sunland/Tujunga home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Sunland/Tujunga commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Sunland/Tujunga 24 Hour Emergency Water Damage Service

4/7/2022 (Permalink)

SERVPRO SERVPRO of Sylmar/San Fernando specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage

This Sunland/Tujunga business suffered serious damage after a recent water damage. SERVPRO of Sunland/Tujunga 24 Hour Emergency Water Damage Service worked around the clock to clean up debris and restore the property to preloss conditions[or prepare for a remodel]. We know that commercial storm damage can cost a business thousands of dollars in productivity; it is always our goal to get you back up and running as quickly and seamlessly as possible.

If your business has been damaged by severe floods or storms, call us right away at (818) 951-6780. Disaster can strike when we least expect it, but SERVPRO of Sunland/Tujunga 24 Hour Emergency Water Damage Service will be there to help you weather the storm. Resources to Handle Commercial Storm Damage

When storms hit Los Angeles, we can scale our resources to handle large commercial restoration projects. We can access equipment and personnel from a network of1,650 Franchises across the country and eliteDisaster Recovery Teams that are strategically located throughout the United States.

Sunland/Tujunga 24 Hour Emergency Water Damage Service

4/7/2022 (Permalink)

SERVPRO SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event

This Sunland/Tujunga business suffered from a fire caused by water damage. SERVPRO of Sunland/Tujunga 24 Hour Emergency Water Damage Service worked around the clock to remediate the problem, so that business could be restored as quickly and seamlessly as possible. Many businesses are at risk for a fire, especially when they lease older buildings in need of repairs. We know how costly and devastating a fire can be to a business, so it is always our goal to get you back up and running right away. 

What To Expect: 

When we visit your business after a fire loss, we will scope the effected areas to determine the extent of the loss. We will always pretest affected surfaces to determine the type of smoke and which products will help us recover the area most effectively. We have the equipment, expertise, and experience to restore your fire and smoke damage. If a fire has damaged your business, call us right away at (818) 951-6780 SERVPRO of Sunland/Tujunga 24 Hour Emergency Water Damage Service  will treat you with empathy and respect, and your property with care.

Commercial Restoration Presents Unique Challenges

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. SERVPRO of Sunland/Tujunga 24 Hour Emergency Water Damage Service has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Sunland/Tujunga 24 Hour Emergency Water Damage Service

11/3/2021 (Permalink)

SERVPRO SERVPRO of Sunland/Tujunga provides 24-hour fire and water damage restoration service in Sunland/Tujunga

SERVPRO of Sunland/Tujunga is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (818)365-3736

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sunland/Tujunga has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Sunland/Tujunga 24 Hour Emergency Water Damage Service

11/2/2021 (Permalink)

SERVPRO logo SERVPRO of Sunland/Tujunga provides 24-hour fire and water damage restoration service in Sunland/Tujunga

SERVPRO of Sunland/Tujunga is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (818)365-3736

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sunland/Tujunga has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Being Prepared With an ERP

9/7/2021 (Permalink)

SERVPRO ERP photo description. SERVPRO® Emergency READY Profile

For a business owner and homeowner, a worst-case disaster scenario involving fire or water damage can seem unthinkable until it suddenly becomes a reality. In the aftermath of a disaster, a quick response time by a disaster recovery company such as SERVPRO® of Sunland/Tujunga can help minimize property damage. 

Owners need to have a quick and convenient emergency disaster plan that connects them with vendors, necessary contacts, and pertinent information when disaster strikes. The SERVPRO Emergency Ready Plan (ERP) is a respected industry tool during a disaster event. An ERP is so valuable, that in the midst of the confusion and panic that often surround a disaster, an owner or manager can be provided a sense of calm and clarity in reaching out for expert help.

When building an emergency plan, there are four keys to remember:

  1. Identify your facility’s greatest threats in order to assess the overall severity of the event. During this discovery mode, what are your greatest threats (i.e. fires, tornadoes, floods, etc.)? Look at your locations. Do you have any that would be in a “tornado alley,” at risk for hurricane damage, or subject to deep freezing temperatures? Try to think outside the box, without becoming a doomsday prepper!
  2. Document all vital information and establish clear communication activities. An ERP needs to contain critical property information that can help speed up response time after a disaster occurs. Consider including any documented prior loss history, identify and label utility shut off locations, and prioritize your key contacts. Prior loss history can provide first responders and restoration vendors with historical information on your facility’s condition. Proper utility identification will allow for quicker response times for emergency shut off, requests and key contact information is vital to starting the recovery process, allowing you to quickly contact key personnel and answer priority questions.
  3. Practice! Practice! Practice! There is no “textbook” event, so expect the unexpected. You should conduct practice sessions to make sure everyone is clear on the process. Always have clear evacuation routes in your ERP, and set a distribution chain for your disaster recovery plan amongst key contacts and various locations.
  4. Keep it updated, and have all necessary information communicated with your insurance company and emergency restoration vendors. The best way for the recovery to begin is remaining proactive by always keeping your ERP updated. Your SERVPRO representative can help keep your ERP up-to-date. People will come and go, updates will be made to the facility, and utilities can change. This should be a dynamic document that changes as your business does. If you don’t keep it updated, you’ll be several steps behind when disaster strikes.

The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

How to Help Home Fire Survivors

9/7/2021 (Permalink)

Yellow caution tape with fire trucks in the backround. How can you help when someone in your community loses everything to a fire?

As restoration professionals, we at SERVPRO of Sunland/Tujunga frequently work with homeowners going through the worst disasters of their lives. We’re proud to be able to help and to fix what’s been damaged. We know the joy of making homes “Like it never even happened.” But what do you do when someone’s home is actually destroyed by fire?

How can we as a community step up when a family loses everything in a fire? If you know the family, the simplest way to help is to give your neighbors the items that survivors of house fires need the most:

  1. Immediate necessities. Imagine walking into a hotel room with no bags. What do you change into after your shower? How do you brush your teeth? Gently used clothes from your own closet are generally considered appropriate since they’re immediately available and don’t require the time and effort of wardrobe shopping. But on your way to deliver them, stop by Walmart or Target and grab some new socks and underwear.
  2. Short-term basics. Now imagine moving into a new apartment with no boxes—no towels to put in the linen closet, no dishes to put in the cabinet. As you’re preparing to help a neighbor in need, mentally walk through your day and think about all the things you use daily. 
  3. Long-term help. Now if you really know the family, work with them to provide assistance as they go through the process of recovery. Are you good with organizing? Maybe you can help them work with the insurance companies? Do you know their kids? Suggest a playdate while the parents work their to-do lists? Create a meal calendar for their friends or just take them out and let them talk.

If you don’t know the family affected by fire damage (or if it’s a community-wide disaster you’ve seen on the news) the best way to help is to donate money. You can give through gofundme.com or local charities, but the Red Cross is a consistently reliable organization with years of experience helping in exactly this sort of situation.

No one can know exactly what it's like to survive a house fire, but we know enough to know that we're needed and that's where we need to start. 

The Process of Making an Insurance Claim After a Flood

9/7/2021 (Permalink)

Bedroom after storm damage. Call SERVPRO of Sunland/Tujunga for any of your storm damages.

Following a Flood, How to File an Insurance Claim

It’s never enjoyable to be on the wrong end of a flood at home. At the very least, these incidents are annoying, take up a lot of your time and cause some stress. In more serious situations, floods can cause extensive damage and may even destroy portions of your home and possessions. As soon as flooding occurs in your home, you should contact your insurance company and make a flood claim. This will get the ball rolling on providing the cleanup and financial assistance you need.

Get Information Together

Regardless of the size of the flood, if there is any damage, you should file an insurance claim. Before you call your insurance representative, gather relevant documentation and information. These include:

  • Insurance company name
  • Policy number
  • Your contact information (This is important because you may not be at your home during and after the incident, so you need to provide the agent with a phone number where you can be reached anytime.)

Make Note of the Damage

Your insurance company will need evidence that the flood in your home damaged property and possessions. First, start by taking photographs of anything and everything the flood-damaged. This includes walls, floors, furniture, books, electronics and any parts of the home’s structure. Your flood claim should also include items that you may have lost in the flood. Keep in mind, the insurance company will likely only replace the items if you document value and date of purchase.

Fill Out the Necessary Forms

Your insurance company will ask you to fill out a Proof of Loss document. Make sure you do this as quickly after the flood as possible.

A flood claim is an essential part of your recovery and cleanup process following an incident of this magnitude. You don’t have to handle the aftermath of this disaster on your own. It will go more smoothly if you understand the claims process.

24-Hour Emergency Services - Board Up

8/9/2021 (Permalink)

This is an after picture of a local commercial building that had been hit by a car. SERVPRO of Sunland/Tujunga is here to board up your home or business in case of emergency.

Boarding up damaged property is a burden that no one should ever have to go through, especially if it is your property that has been damaged.  

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making your stressful situation even worse.  Not to mention boarding up after damage, can be as dangerous as the damage itself.

SERVPRO of Sunland/Tujunga has many years experience is boarding up both commercial and residential properties.  Board-ups after fires, or abandoned homes are something that we are called out often to do. SERVPRO of Sunland/Tujunga will also board up commercial properties if a car runs into your building, a rock is thrown through your window, or any other situation that would benefit from closing the damaged space.

Your SERVPRO of Sunland/Tujunga professionals can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind.  

Mold Remediation vs. Mold Removal

8/9/2021 (Permalink)

Mold growing intensely. What the home owner thought was going to be a simple mold remediation, could possible turn into an insurance claim to complete the job.

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy.

SERVPRO of Sunland/Tujunga understands the science behind mold and mold growth. Our professionals have the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

  • Step 1: Emergency Contact SERVPRO of Sunland/Tujunga
  • Step 2: Inspection and Mold Damage Assessment
  • Step 3: Mold Containment
  • Step 4: Air Filtration
  • Step 5: Removing Mold and Mold-Infested Materials
  • Step 6: Cleaning Contents and Belongings
  • Step 7: Restoration

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may have the potential to cause other health effects. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Our Customers are our TOP PRIORITY

8/6/2021 (Permalink)

At SERVPRO of Sunland/Tujunga, our number one priority is to make our customers feel safe and valued. It may sound like that is impossible to do when we arrive under stressful circumstances, which can be devastating. It could be a fire in your home, a broken water pipe that has caused damage, or mold in your place of business.  These are difficult situations and for that reason our employees are sensitive to the needs of our customers. Many times, depending on the damage, a customer may spend days, weeks or even months out of their home or place of work.  We get to know our customers one by one.  Sometimes all they need is for someone to listen and reassure them it will be alright. At the end of the day, we are just people helping people. Our trained crews are there to explain what will happen and help our customer navigate the whole process from start to finish.    

SERVPRO of Sunland/Tujunga takes pride in our customers knowing that they are our main priority! Call 818-951-6780 to schedule an appointment today!

Is Mold Lurking in Your Home?

8/5/2021 (Permalink)

Mold anywhere Mold can quickly become a problem in your home or business.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

Mold is present almost everywhere, indoors and outdoors.

  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce health effects.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Fires are Overwhelming

8/2/2021 (Permalink)

Dealing with a fire can be overwhelming, every homeowner should take two important actions after a fire:

Keep everyone in your family safe and stay away from the damaged home.

Remember you are safe; Items can be replaced.

A fire is a very serious matter! Fire damage happens fast and among the issues that can take place in the aftermath of the fire, it is important to remain calm and follow some simple rules to help the restoration process go smoothly.

My home just had a fire. What do we do now?

Get everyone to safety!  After a fire, you want to make one important phone call, SERVPRO of Sunland/Tujunga is your local professional restoration experts!

Your living arrangements are going to change. If your house has only minor damage, and the utilities are working fine, you might be able stay in the home. your family is most likely safer off the premises.

Can you stay in the home?

The final answer comes down to the extent of the damage, and whether is safe to do so.

What items should I take with me?

Any item that is of value to you should be kept in your possession. Difficult to replace items such as photographs, keepsakes, and firearms should also be kept with you. Never leave personal information, cash, medications, or important documents at the site of the fire. Take these items with you to keep them safe!

Storm Damage Cleanup & Restoration

8/2/2021 (Permalink)

Ready to help In any event of a storm, contact SERVPRO of Sunland/Tujunga.

Cleaning Up After a Storm 

Storm loss emergencies can have disastrous effects on your home or commercial property, making it vital to not only secure restoration professionals but also a team of qualified contractors that can help with repairs and reconstruction. Our SERVPRO of Sunland/Tujunga team can help in both of these areas with a full-service approach ranging from assessment and mitigation to restoration and rebuilding. We can make it "Like it never even happened."

Structural Damages Caused by Storms 

Our area has been known to suffer some severe weather situations rolling off the ocean. While some of these systems have been large enough to cover the entire state at once, they can also arrive with a violent force that can damage roofs, siding, windows, and more. High winds can knock down trees and smaller structures, and these situations can also have a damaging effect on the main house. Our professionals can help with temporary construction solutions like roof tarping and board up that prevent flood water penetration and seal up unnatural openings to the outside.

How SERVPRO Contends with Flooding in Your House

Flooding is one of the unfortunate side effects of brutal weather conditions, and our fast response in these situations can help to remove standing water from affected areas. With powerful extractors and drying tools, we can eliminate surface water concerns and work on removal from flooring and wall systems with tools such as:

  • Carpet wands
  • Weighted extractors
  • Wet vacuums

If your property has suffered from any type of water or storm damage, please contact our office at 818-951-6780 to get on our schedule to eliminate further damage!

Blackout! How to prepare for "After the Storm"

7/28/2021 (Permalink)

Emergency Ready Checklist When the storms roll in, "Be Prepared, not Scared!"

Are you prepared in case there is a blackout (loss of power) after a storm? Follow are the 10 tips for how to prepare in the event of a power outage.

TLDR: Watch the following video from FEMA for the 10 tips:

https://youtu.be/4eH7VbMXir4

The American Red Cross suggests the following:

Coping with Power Outages
Sudden power outages can be frustrating and troublesome, especially when they last a long time. If a power outage is 2 hours or less, don’t be concerned about losing your perishable foods. For prolonged power outages, though, there are steps you can take to minimize food loss and to keep all members of your household as comfortable as possible. 
Energy Conservation Recommendations
  • Turn off lights and computers when not in use.
  • Wash clothes in cold water if possible; wash only full loads and clean the dryer's lint trap after each use.
  • When using a dishwasher, wash full loads and use the light cycle. If possible, use the rinse only cycle and turn off the high temperature rinse option. When the regular wash cycle is done, just open the dishwasher door to allow the dishes to air dry.
  • Replace incandescent light bulbs with energy efficient compact fluorescent lights

While blackouts are not fun, if you are prepared, they can be a lot less stressful for the family. If you have pets, children, anyone with disabilities, senior citizens, or anyone else who may have special needs staying in your home, make sure you have supplies, medicine, and comfort items that will help them cope through the blackout time also.

Restore your documents after a disaster

7/27/2021 (Permalink)

Did you know that SERVPRO of Sunland/Tujunga offers commercial document restoration services? If your business office has been damaged by a fire or water event, we can help you restore your paper documents and records. While many businesses backup their important documents on the cloud or another digital system, every business still uses some amount of paper documents and records. Fortunately, we can help restore and digitize those documents if they have been damaged, but are still mostly intact. Every situation is a unique, so we will help access it first before moving forward with the restoration process.

Following is a brief description of our restoration process from SERVPRO.com 

Our Technology

Then SERVPRO document restoration team uses innovate vacuum freeze-drying techniques; in fact, we use the same freeze-drying methods used by the Library of Congress to dry valuable historic documents and books. Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Types of content:

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

Document Cleaning and Disinfecting

In many water damage situations, like sewage or flood water, documents will be exposed to bacteria, viruses, pesticides, or other harmful chemicals. Our team uses a gamma irradiation process to safely and effectively sterilize your documents.

Digitizing Services

In the digital age, converting your paper files and photos to digital formats can have an invaluable impact on your business or home. With the help of SERVPRO’s restoration professionals to digitize your documents, you can save storage space and have access to your records at the touch of a button. And perhaps most important of all, you’ll have digital copies of your valuable documents that can’t be lost in a flood or fire.

6 Fire Safety Tips For Every Home

7/27/2021 (Permalink)

A home fire escape plan. Be Prepared and Have a Home Fire Escape Plan

Our homes are our sanctuaries, and unfortunately they can also be a source for multiple opportunities for fire danger: not attending a stovetop can result in a kitchen fire; electrical systems can become defective; appliances can overheat; open flames from fireplaces, candles, flammable liquids, and outdoor grills — to name just a few — all add to the risk of a fire in our home.

Having the correct fire safety equipment and escape plan for your home is essential to keep your family safe and your house protected. We are happy to share with you the following six fire safety tips to help better prepare your home and loved ones in case there is a fire. The peace of mind that comes from knowing you’re prepared is worth the time, effort, and expense involved.

Fire Escape Plan

While not a 'piece of equipment' the most important thing you can have is a plan. Make sure anyone living in your home knows what to do and understands how to escape if there is a fire. Smoke and heat from a fire can lead to confusion and panic. The best way to combat this uncertainty is to have a plan that is easy to remember and provides for safe exists for everyone. If you need help preparing your plan, here is a good resource from the American Red Cross: Home Fire Escape Plan  or this one from the NFPA: Escape Planning Tips.

Smoke Alarms

This is your first line of defense. According to the American Red Cross, the National Fire Alarm Code (NFPA 72) requires all new homes to have inter-connected hard-wired smoke alarms with battery backup. If you don’t have an interconnected system, battery-powered alarms are easily installed. Both types of alarms need to be located on every level of the home with one inside each bedroom.

Fire Extinguishers

Since most home fires start in the kitchen, you’ll want to put a fire extinguisher in there, at a minimum. But it’s recommended to place them in multiple locations around the house. Since extinguishers from various makers all work differently, it’s a good idea for the adults in the household to get training from the local fire department. Extinguishers should be installed near exits, away from heat sources, and up high enough that kids can’t reach them.

Sprinkler Systems

While a smoke alarm will detect smoke, an automatic sprinkler system gives you a way of dealing with flames immediately. While you’re waiting on the fire department to arrive, sprinklers can help slow a fire’s progress or can even douse it completely. Moreover, a sprinkler system can prevent deadly gases and smoke from affecting your family and could also extinguish a fire that breaks out while you’re away from home.

Carbon Monoxide Alarms

There’s a good reason carbon monoxide (CO) is called the “silent killer.” This deadly gas is invisible, odorless, and colorless and even a small amount can be fatal if inhaled for long enough. Install carbon monoxide alarms on each level of your home and outside bedrooms. If the alarm emits its high-pitched warning, get outside as quickly as possible or open windows and doors and take deep breaths of fresh air. CO poisoning can cause headaches, nausea, and tiredness and can be mistaken for flu.

Fire Escape Ladders

If your home has more than one floor, collapsible fire ladders should be a part of your fire-safety arsenal. Place a ladder where it’s easy to access in every upper-level room in case your evacuation route gets cut off by smoke or fire. Then, have the entire family rehearse the steps they would take to get the ladders out and attached to open windows. As noted in the following link on Ready.gov, make sure to practice to ensure everyone can safely use the ladder: Home Fire Escape Plan

No one wants to dwell on the possibility of their family being in danger or their home being consumed by flames, but this is one situation where being properly prepared could save lives and property. If you haven’t already done so, make an escape plan and go over it with your family. And check your homeowner’s insurance to make sure your policy is up to date with adequate coverage.

If you have any questions, give us a call and also ask about our Emergency Ready Profile, to help you be prepared for all disaster, manmade and natural.

Tips to Put Out Fires in the Kitchen Safely

7/2/2021 (Permalink)

Fire fighters extinguishing a kitchen fire. If this happens in your Sunland/Tujunga home, we have highly trained Fire Restoration Technicians "Here to Help."

SERVPRO of Sunland/Tujunga recognizes that over half of home fires start in the kitchen. Some kitchen fires start out small enough that you might be able to put them out easily. By being proactive, you can save yourself and others from fire and smoke injuries in your Charlottesville home. 

Remember that fire is fast. If you cannot contain a fire immediately, leave and bring everyone with you. Call 9-1-1 from outside the home.

SERVPRO of Sunland/Tujunga has these tips to offer for handling a small cooking fire:

    • If the fire is on the stovetop or in a pot, put a lid on the fire to smother the flames. Turn off the burner  
    • If a cloth on the stovetop is on fire, put a lid on the fire to smother the flames.  Turn off any burners  
  • Do not use water on a gas fire or a grease fire. Pot lids will smother a fire. You can also use (a lot of) baking soda. Pour a box of baking soda on the fire
  • If the fire is in the oven, turn off the heat. Close the oven door.    

IMPORTANT:

Never leave fire-fighting to chance. SERVPRO of Sunland/Tujunga knows that objects can be replaced. People and pets cannot.

ERP Prep-work for upcoming Storms

7/2/2021 (Permalink)

Wouldn’t it be great to have a plan in place in order to be prepared for storm damage to your home or business?

Wouldn’t it be great to have a plan of action for saving valuable time in getting the ball rolling with clean up and restoration, rather than running around trying to gather necessary items, such as:

  • Insurance information
  • Walk-through photos from Before the damage
  • Facilities details, such as shut off valve locations, priority areas, and contact information
  • Supplemental power (Do you have it? Will you need it?)
  • Identifying the chain-of-command to authorize the cleanup and restoration work to begin

And, what if designing this plan was at no cost?

SERVPRO of Sunland/Tujunga has this plan. It is the Emergency Ready Profile (ERP). We have everything you need to be prepared.  And being prepared is key to peace of mind and reducing business interruption following a disaster.

We have helped other local businesses, such as the Salvation Army recover from storm damage to their office.

Call SERVPRO of Sunland/Tujunga at 818-951-6780 today, to get your Emergency Ready Profile set up scheduled.

When Storms Hit SERVPRO of Sunland/Tujunga

4/21/2021 (Permalink)

SERVPRO of Sunland/Tujunga specializes in storm and flood damage restoration.  Our crews are highly trained and use specialized equipment to restore your property to its original pre-storm condition.

We understand the importance of arriving quickly when severe weather has compromised the structural integrity of your home or business. Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost and time required to restore your property.

When storm damage occurs, our technicians act quickly to reduce these damaging effects. That begins with effective extraction and drying efforts, which get double checked and verified through the use of sophisticated equipment.  

We’re faster to any size disaster when storms strike!

Have Storm or Flood Damage?
Call Us Today (818) 951-6780

Pack outs during floods

4/21/2021 (Permalink)

As a restoration company that has been proudly serving the Sunland/Tujunga area for many years, we always strive to give our customers a thorough and detail-oriented restoration approach. When situations like flooding occur, we can protect affected contents and materials within that house by allowing our contents department to identify which of your belongings, furniture, and other affected materials can benefit from focused attention and relocation.

The affected contents cannot often remain in their original positions, and can continue to impact these items negatively. Instead, our SERVPRO professionals can safely pack up these items into production trailers that arrive with our Green Fleet and work to relocate them to our facility. There, these items can get better protected while also receiving specific attention to thoroughly clean, deodorize, and disinfect them.

Once your belongings arrive at our facility, our SERVPRO team can get to work on the cleaning and deodorization process, as many of these items can fall victim to mud, debris, and potential contaminants floodwater brings into your property. There are multiple approaches to addressing odor concerns from the use of our hydroxyl generator to our ozone chamber to effectively remove the harsh odor from multiple possessions and pieces of furniture simultaneously.

We can tag these items and safely store them within our warehouse as restoration work continues in your home. This area of our facility is climate and temperature controlled, ensuring that no harm befalls these items until they are ready to get returned to your restored property. Once our IICRC-Certified restoration specialists have brought your home back to preloss condition, our contents department can bring the recovered items back to your property to get returned to their original positions.

While many people can appreciate our desire to go above and beyond for our customers, many do not fully understand the lengths that our team goes to ensure that we protect your possessions during a disaster. No matter when flooding occurs, our SERVPRO of Sunland/Tujunga team can get there quickly to make it “Like it never even happened.” Give us a call at 818-951-6780

What do I do when a pipe has burst?

4/21/2021 (Permalink)

Turn off the water

First thing, turn off the water flow when you suspect a pipe has broken, even if you don’t know where the water’s coming from. 

Turn off the electricity

As a safety precaution

Drain the pipes

Once the main water switch is off, you’ll need to drain the pipes. To do this, run the cold water on all the faucets and then flush all the toilets in the house. Once water is no longer running from the taps, any leaks should stop.

Locate the broken pipe and inspect the damage

After draining all the excess water, locate the burst pipe. Inspect the damage and consider where the pipe is located before you run off to the home improvement store. 

Repair the burst pipe

Hire a professional plumber to fix or replace your burst pipes

If the water from the burst pipe is on the walls or ceilings as well as the floor, contact a professional water restoration company. Simply using fans and open windows to dry a soaked area is an invitation to mold and mildew. This is a job for the professionals at SERVPRO Sunland/Tujunga!

Call SERVPRO Sunland/Tujunga at 818-951-6780!

The Fastest Around!

4/21/2021 (Permalink)

SERVPRO of Sunland/Tujunga will arrive at your home or business quickly with teams trained and equipped to help others regain control of their lives!

Naturally, people become distressed when they experience a loss. One of the most common fears a person can have is the loss of control. Our quick response teams can help ease that fear.

Within 4 hours is the guideline to be on site. Depending on the distance of the disaster location, SERVPRO of Sunland/Tujunga is more than likely going to be there sooner than that to help. Within 8 business hours of the on-site arrival, a briefing of the scope will be communicated to the adjuster. Here at SERVPRO of Sunland/Tujunga, we're always exceeding expectations.

SERVPRO works directly with the insured's adjuster to make the process of the claim easier for all parties involved. We're here to help with the whole process, form start to finish.

Let SERVPRO of Sunland/Tujunga be there to help you get your life under control if a loss occurs in your home or business. 

It's Never Too Late for the Pros

4/21/2021 (Permalink)

Emergency Ready Profile explination. Give your SERVPRO of Sunland/Tujunga a call today!

It's never a bad time to get your things organized and protected. Every day is a good day to plan ahead for the not-so-good things, fire damage, water damage, storm damage, etc.

Make sure you always have your building or business protected. Call SERVPRO of Sunland/Tujunga to lean more about our Emergency Ready Profile (ERP) that will help ensure your facility is ready for whatever happens at any given moment.

There are so many advantages of the SERVPRO ERP, here are a few:

  • No-cost assessment of your facility
  • A concise profile document containing on the most critical information needed about your business and building structure in the event of an emergency.
  • Provides facility details, such as shutoff valve locations, priority areas, and priority contact information.
  • Accessible electrical
  • Establishes SERVPRO of Sunland/Tujunga as your franchise professional as your disaster mitigation and restoration provider

SERVPRO of Sunland/Tujunga is here to help get you prepared. Call us at (818) 951-6780.

Certified: SERVPRO Cleaned - A Defensive Cleaning Program

4/14/2021 (Permalink)

Certified: SERVPRO Cleaned logo. SERVPRO's defensive cleaning program gives your business a way forward by providing your employees and customers reassurance of ongoing safety.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Disaster Management Tips and Tricks for Your Business

4/9/2021 (Permalink)

Flooded Office Photo We highly recommend you leave the cleanup to the experts. We’ll get it done efficiently and safely, so that you can do what you do best!

According to a report from FEMA, 50% of businesses do not reopen following a disaster. Having a disaster preparedness guide is one of the easiest ways to help ensure your business survives and recovers. Follow these tips below in order to give you and your business the best chances of surviving a disaster.

  1. Prevention: The best way to avoid a disaster is to do everything you can to prevent one from happening. Accidents happen, but by routinely performing safety and system checks within your business you decrease your chances of experiencing a disaster. Ensure equipment such as fire sprinklers and fire alarms are working properly and ensure that office cords aren’t frayed or worn.
  2. Evacuation plan: As stated above, accidents happen. But when they do, how will you respond? Will you freeze up and panic not knowing what to do, or will you establish and follow a plan to ensure your safety and help minimize damages to your business? Know your evacuation routes and establish a meeting place to ensure the safety and well-being of everyone in your office, as well as the procedures needed to take to minimize additional property damages and ensure help is on its way.
  3. Emergency contacts: In addition to having emergency personnel and disaster relief agencies contact information, you should include information for customers, suppliers, and distributors. Be sure to keep an extra copy off site in the event that the office copy is not accessible. Here at SERVPRO of Sunland/Tujunga, we offer the ERP (Emergency Ready Program) where we will organize and compile all of the necessary shut off valves to consider during a disaster as well as the proper contacts to speak with immediately following.
  4. Emergency kit: Depending on how much time you have to react to the disaster your experiencing, creating an emergency kit can come in handy. Be sure to include items such as first aid supplies, flashlights, and universal tool kits to help keep you safe no matter what the scenario.
  5. Protect important business records: These days, most of our important documents can be stored electronically up in the cloud. However, if your business carries hard copies of important business records, be sure to keep them in a secure safe that is tested and approved by UL (Underwriters Laboratories) as being resistant to fire, heat, burglary, tools and torches.
  6. Create backup copies of critical data and programs: Keep the back-up copies in a location separate from your primary facility. In the event of a flood or fire, you will be happy to have your irreplaceable data destroyed.
  7. Understand your insurance coverage: Be sure to review and understand your insurance policy with your local agent to make dure you know what your responsibilities are in a disaster and what your covered for. There are a variety of different insurance policies with different deductibles and amounts of coverage, so in order to save yourself additional stress, find a policy that will cover what is most important to you.
  8. Call the professionals: Immediately following a disaster, call the professionals at SERVPRO of Sunland/Tujunga. The sooner we can evaluate and repair the damages the sooner you can get your business back up and running!

Are Your Employees Prepared for an Emergency to Happen to Your Business?

4/9/2021 (Permalink)

SERVPRO Emergency Ready The sooner we can evaluate and repair the damages the sooner you can get your business back up and running!

As a business owner in Sunland/Tujunga, having set plans in place in case of an emergency, a hurricane, and now COVID-19, is essential to keeping the doors open and continuity of business. As a business owner, you may also have the entirety of these plans memorized or in a convenient location in the case it is needed, but do all of your employees know exactly what to do in the case of an emergency? 

While you can plan for an emergency, you can never plan when the emergency will occur. This means that you may not always be available during an emergency to put your plan into action. Ensuring your employees know what to do when an emergency disaster occurs is important to keeping your doors open.

  1. Establish a Chain of Command

If there is someone beside you, whom you trust or whose direct responsibility it is to take charge in your absence, make sure they are fully aware of what a plan of action looks like. Have a second employee as an option in the line of command in the case your first choice is also not available.

  1. Keep Your Plan Organized & Easily Accessible

Have a list of all of your vendors, access points, important contacts like an insurance agent or emergency services, and utility shut-off locations in one document. Include pictures, contact information, and important need-to-know details. Make sure this document is neatly stored in a file or on a shared computer network for quick access.

  1. Consider Alternative Ways of Sharing a Plan of Action

While having a file in office is not always ideal and a shared network is not always an option, consider using a program that all employees can access via their own computer or smart phones. SERVPRO’s Emergency Ready Plan is available via an easy to navigate mobile app, making it extremely convenient for more than one employee to access. The ERP app can hold all of the necessary information a hard copy plan would including contacts, vendors, access points, instructions, photos and more. A SERVPRO team member will always help set up your app and profile making sure all pertinent details are recorded. Once set up is complete, you are free to share the app and access with any employee you choose!

Having a thorough, well-communicated plan will get you back to business quickly and  provide a peace of mind. Many business owners may be apprehensive of taking a day off or vacation time in the case they are needed should an emergency disaster occur. With SERVPRO’s Emergency Ready Plan, not only will your employees be extremely prepared but your local vendors, including SERVPRO of Sunland/Tujunga, will have easy to follow instructions and plan as well!

Commercial Cleaning Services

4/9/2021 (Permalink)

Commercial cleaning is not limited to restoration services after a disaster for the team at SERVPRO of Sunland/Tujunga. Commercial buildings in downtown West Palm Beach undergo extensive use regardless of the related industry. Many businesses use janitorial staff for surface cleaning like vacuuming or wiping down a restroom, but there is more cleaning to be done. Deep cleaning of carpets, walls, air ducts and more, are not services business or building owners always have as top-of-mind.

Choosing a commercial cleaning service can be difficult as you are entrusting your business’s appearance to someone else. One determining factor to look for is the extent of services offered by the cleaning and restoration company.

Commercial Cleaning Services

1. Interior Cleaning

 Carpet

Heavy trafficked areas can leave carpets with built-up soil that can become unsightly. Carpets tend to trap dust, dirt, and other bacteria, creating a potentially unhealthy environment for those walking and exposing the area to the kicked-up soil. Our routine professional service relies on a few methods to maintain carpets and upholstery.

Bonnet Cleaning, preconditioning and rinsing, as well as dry cleaning, are all gentler ways of getting deep to the dirt. Hot water extraction along with our Showcase Premier cleaning allows for targeting tougher areas.

Floors

Similar to carpet, floors endure high traffic and grime buildup. Sweeping and mopping are sufficient for surface cleaning but are not always adequate in removing dirt that has amassed over time. We tackle tile and hardwood, safely sanitizing the surface and grout with equipment used for heavy duty jobs no matter the area. 

Walls

Walls and ceilings are just as susceptible to dirt as carpets and floors. Walls collect dirt from touch, smoke, grease, and any other substance your HVAC system might distribute. Cleaning walls without ruining the paint or finishing can be tasking for a janitorial company. SERVPRO of Sunland/Tujunga uses proprietary cleaning products to thoroughly and safely clean ceilings or walls.

2. HVAC & Air Ducts

Outdoor air quality is a concern for many people as we are exposed to pollen and air pollution. Indoor quality should be just as big of a concern. Employees in commercial buildings spend a majority of their day indoors and should have access to dust-free, pollen-free, mold-free, clean air. HVAC’s and air ducts often are ignored when routine maintenance is performed. Ventilation system cleaning is  not only necessary to maintain the proper air quality but to ensure proper functioning of these systems, extending the life of the equipment. Our team has the experience and knowledge to inspect a commercial building or offices’ ducts to determine the extent of cleaning needed.

3. Odor Removal

Does your building or office space have a certain smell that lingers? Restaurants and hotels are often inundated with different smells left from cooked food or the various visitors. Other buildings could potentially have a chemical smell, mold smell, or just a stale, stuffy odor. Odor issues stem from a source, caused by a past event or a current problem. Our team carries out thorough inspections to ensure that the source of the smell is not an issue in need of resolving or causing detriment to the building structure. Our methods don’t just mask the smell temporarily; we locate the source and penetrate the surfaces to extract and stop any foul odors.

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Along with these services our team also offers other commercial cleaning including: biohazard cleanup, sewage and toilet overflow, mold and water cleanup.

Tips to Prevent Your Christmas Tree From Catching Fire

4/9/2021 (Permalink)

Christmas tree surrounded by palm trees. Following fire safety trips for your Christmas tree is important during the holidays.

‘Tis the season for holiday shopping, cooking, and decorating. Even in sunny California, residents purchase real Christmas trees every year to decorate their home with. Lights are strung, ornaments put on, and stars top the tree. While Christmas trees are definitely a sight to admire, they can be one of the uncommon sources of fire, posing a dangerous hazard to your home .

Every year, on average, 160 fires start with Christmas trees. Typical electrical items, lighting equipment or a heat source, like a candle, were the main causes of the fire. Fires can be very common and with chances increased during the holiday season, follow these tips on preventing a Christmas tree fire:

1. Get a New Tree

Like a brand-new car, a Christmas tree also needs that “fresh off the lot” smell. Your tree should be slightly fragrant, with needles that do not easily brush or fall off when you pass your hand through the tree. If needles fall quickly, pass on that particular tree to something fresher and newer.

2.Hydrate Your Tree

Once you have chosen the perfect tree to showcase in your living room, make sure you are watering your tree regularly. Christmas trees usually require daily watering. A drier tree, like many objects, are easily lit and spread fires much more quickly.

3. Don’t Overload Your Tree

A well-lit tree with plenty of bows and ornaments can really put someone in the holiday spirit. When decorating the tree however, be sure not to overload it. It is also suggested to check the wires on your strings to make sure there are no breaks that can cause a spark. When placing your tree and it’s decorations, be sure to stay clear of any electrical equipment, sockets, and even, for the few Floridians that have them, fire places.

4. Don’t Go Past Four Weeks of Use

Christmas trees last for a maximum of four weeks before they should be taken down. There are plenty of organizations that provide tree pickup and recycling.

If a real Christmas tree seems like too much work, artificial trees are also a great option. Plastic trees can catch fire easily just like a real tree. Choose instead a well-rated fire-retardant artificial tree. Remember to follow similar rules when decorating a plastic tree: always make sure not to over decorate and be cautious around sources of electricity and heat. Either type of Christmas tree is susceptible to house fires and should be handled with care.

Removing smoke from a home and going through the fire restoration process is not exactly the best way to spend the holidays.

Removing Smoke After a House Fire

4/9/2021 (Permalink)

Can damage happen to your apartment from a neighbor's house fire?

If you live in an apartment building, it’s likely you hear all of the commotion of your neighbors and their daily lives. Due to having to share the same floors and walls, you will get your fair share of noise, smells, and disasters. Apartments in close proximity of one another are more than likely in the direct path of every day disasters including flooding, mold, odors, and fire.

If the apartment upstairs were to have leaky pipes or an overflown tub, surely there would be damage to the ceiling of the apartment below. The extent of that damage may even go beyond just the ceiling, soaking the carpet and furniture below. Eventually, as is common with stagnant water and moisture, mold may develop affecting more than just one apartment. As with water damage, smoke and odors from fires are also able to permeate into the walls of multiple units. 

Depending on the size of the fire and materials burned, smoke and odor can easily travel through HVAC systems, while seeping into the walls of units. It is possible for a nearby unit to develop odors. While odors are a nuisance, they are often a symptom of lingering smoke. Smoke from a house fire can be especially dangerous and potentially harmful to a person’s health. Homes today are filled with many different materials, organic and inorganic. Each material burns differently, releasing different chemicals and matter. Thinking the smoke and odors “will just go away on their own”, is not realistic. 

In the event that a unit in your building catches fire, an professional restoration company should inspect your home for any damage relative to the neighboring fire. A thorough inspection will uncover what is not initially seen or smelled. If issues are suspected, a professional restoration company can address these areas, providing proper fire damage restoration.

After a long and hectic 2020 hurricane season, it is evident that technology and our advanced methods used for tracking and watching storms

4/9/2021 (Permalink)

If we look back to the late 1800’s before such instrumentation and methods were established, thousands of people would be left injured or killed because storms would arrive with little to no warning. Fortunately, we no longer live in the 1800’s but in order to truly appreciate where we are today, we must understand where we started.

The History of Hurricane Forecasting

In 1873, the first hurricane warning service was established in Cuba by a man named Father Benito Vines. He created a network of observation sites, allowing him to develop the first method to forecast tropical cyclone movement based off cloud patterns that would progress prior to hurricanes. While there were still flaws in his methods, he established a foundation that would only grow stronger.

A few years later after the hurricane of 1875, the U.S. created a warning flag system which entailed a pair of red flags with black rectangles in the center to be hoisted up in areas where hurricane warnings were in effect.   

Fast forward to 1905, we begin implementing the use of radio from ships. This initiative provided significantly more information about the storm to those tracking the hurricanes. In 1909 the first report from a hurricane was received over radio and by 1935 we had received around 21,000 reports a year and it did not stop there. As the amount of data received continued to grow, so did our methods of acquiring it. In 1935 we sent out our first manned aircraft to gather data on hurricanes. This initial aircraft reconnaissance never penetrated the storm, however in 1943 Colonel Joseph Duckworth flew a single-engine plane into a category 1 storm after a bet. Since then, military weather reconnaissance plane missions became routine in order to gather meteorological data. These missions, along with the technological advances brought about post WWII with radar, provided us with a modern forecasting system and allowed us to forecast and issue hurricane advisories one day into the future.

The nest big technological advancement was in 1960 when NASA launched its TRIOS satellite, transmitting both visible light and infrared photographs. These images revealed the presence of storms throughout the ocean, greatly improving forecasters’ situational awareness. After satellite surveillance grew to be a regular method of storm discovery, hurricane hunter aircrafts only flew into storm areas which were spotted first by satellite imagery.

Over the next few decades, technological methods and innovations were in constant battle, propelling our methods to where we are today. In 2020, the government tracks the intensity, size and structure of tropical cyclones, storm surges, rainfall and tornadoes associated with tropical cyclones, using Satellites, reconnaissance aircrafts, ships, buoys, radar, and other land-based platforms. Through these advancements we can detect and track from the moment the storm forms to the moment it makes landfall, supplying ample information far in advance to allow for proper preparations to be made, ensuring our safety and well-being.

Safety Tips for Grilling

4/8/2021 (Permalink)

The summer heat gets many people in the mood to hang out by the pool or beach, relax and maybe even grill. However, just like with cooking in your home, grilling too can have its fire hazards and it is best to practice safety measures. While here at SERVPRO of Sunland/Tujunga, we are big fans of throwing a few burgers on the grill on a whim, we also following these safety tips before grilling:

1. Keep Your Grill at a Safe Distance

Keeping your grill a safe distance from your home in a safe, open area is best. This means in an area where there are no overhangs nor any activity from people or pets. Every year many people injure themselves accidentally coming in contact with a grill. 

This rule also goes for any furniture or decorations. Many outside decorative items are made from plastics, meant to withstand any weather condition. This plastic and other artificial material can make for quick ignition for a fire. 

2. Keep Your Grill Clean

Like grease fires in a L.A. home, leftover grease and food particles can also cause a fire. Cleaning your grill after cooking is done and once it’s cooled down will save you from any work the next time you decide to use it. 

3. Do Routine Maintenance and Safety Checks

Grills should be treated like any other major appliance. Checking your propane tanks for gas leaks, loose hoses or any other damage before use is highly recommended. Be sure to keep any charcoal, fuel, and lighters within safe distance once your grill is lit. 

4. Keep an Eye on Your Grill

Make sure you are always near your grill, actively watching it for any signs of misuse or potential accidents. Being vigilant and cautious will help keep your food from overcooking also!

5. Don’t Overload Your Grill

Putting too much food on your grill may make the cooking process slower, pushing you to turn up the heat. Turning the heat up can be unsafe especially when cooking food items that are fatty, like hamburgers. Dripping fat combined with high heat can also cause a fire to occur. 

Other preventative measures may mean keeping a fire extinguisher nearby, using the proper cooking tools, and storing the grill properly when done. 

Soaking up the sun, hopping in the pool, and grilling is all part of summer in Sunland/Tujunga. Doing so safely means more fun days to come without experiencing any fire damage to your home. 

Power Outages in Sunland/Tujunga

4/7/2021 (Permalink)

Power outages are more common than many residents and business owners like to believe. Though we live in the 21stcentury where technology and infrastructure are advanced, power loss is still very prevalent. In fact, there are a few different types of power outages that can occur.

  1. Blackouts

Likely to be the most familiar term, this form of power outage usually covers a vast area of total power loss. The duration of this outage can vary from a few minutes to even weeks.

  1. Brownouts

Brownouts are not as severe in power loss as a blackout can be. A drop in voltage is what characterizes a brownout, with power usually quickly returning.

  1. Permanent Fault

These outages are caused by a fault in power line, like a shorted circuit. Permanent faults are far more detrimental in power loss than blackouts are, as power is unable to return until the fault is cleared.

  1. Intentional Power Outage

These outages are scheduled by power companies and vendors alike when they are working on or near power lines. To ensure the safety of their employees and surrounding area, power is temporarily disabled for a short period of time.

The possibilities of any of these power outages increase during California's storm season.

Falling tree limbs, flying debris, or lightning can all lead to power loss. Due to the frequency of storms in Sunland/Tujunga and the unpredictability of their severity, it is important to know the course of action to take when faced with power loss.

1. Inventory the items that absolutely call for a power source

Medical devices, appliances or other necessities powered by electricity may require you to keep a generator on hand. If you must use a generator be sure to do so at a safe distance from your house and those surrounding you.

2. Unplug appliances that are not needed and keep them close

During long periods of power loss there may be electrical surges that can harm your appliance. Keeping appliances closed is as important to avoiding damage as it is unplugging them. Power loss in the California heat can tempt anyone to grab cold items from the fridge or even bask in the cold air the freezer can provide. Not giving in to this temptation means saving yourself from spoiled goods later on.

3. Conserve energy and gas

Aside from checking for local updates and alerts on power restoration, conserve your phone’s battery. This goes for gas as well. Saving on your car’s gas will help in the case there is an emergency that requires you to evacuate to a safer area.

3 Steps to Take After A House Fire in Sunland/Tujunga

4/7/2021 (Permalink)

Fire damage with SERVPRO logo. If you do not have a plan, be sure to turn to the experts SERVPRO of Sunland/Tujunga.

Experiencing a disaster in your home, regardless of the nature of the event, can be a confusing and stressful time. Feeling like this is not uncommon and is a sentiment shared by many who have endured any damage to their Sunland/Tujunga  homes, especially after a house fire.

Once the initial shock has subsided and your family is safe, begin taking the necessary steps to get your home back to preloss condition and start the recovery process.

 1. Call Your Homeowners Insurance

Calling your homeowners insurance company to initiate your claim, Is one of the first calls you should make once you are able to. Immediately contacting your insurance will begin the event documentation and will help guide your next steps as well. Your insurance agent should be well-versed in dealing with fire damage claims and can walk you through the process of what is to come.

2. Make Additional Necessary Calls

In the midst of many calls to family and friends to let them know of your safety, phoning other important contacts and persons may be forgotten. Be sure to also contact the following:

  • Utility Providers

Call any companies that currently provide a service to your home (water, gas, electric, cable, etc.) and inform them of the recent house fire. This will be necessary to temporarily stop service and avoid being charged for utilities you are not using.

  • Employers and Schools

Call your employer to advise them of your situation and that you may be unavailable for a period of time while dealing with your home’s fire damage. This also applies to any schools your children are attending. If necessary, let the school know that they may be absent for some time until things are settled.

3. Call A Fire Damage Restoration Company

The fire restoration process cannot begin until a company, like SERVPRO of Sunland/Tujunga, is contacted. Your insurance agent may recommend a restoration company, though if they have not, give us a call. We are trusted vendors for many national and local insurances, meaning you can expect quality and professional fire restoration services. Once on site, our crew will begin assessing all of the damage done by the fire, providing documentation and an estimate to both your insurance company and you.

California Wildfires in the Summer

4/7/2021 (Permalink)

Wildfires in California are a major cause for concern during springtime and early summer. High chances of fire are in April through to September which are typically drier months for California. This year the first half of May experienced some drought increasing the risk of wildfire occurrences. According to the National Interagency Fire Center and their Wildfire Fire Outlook Report, months from June to August will have below average risk this year. September will see a near nonexistent threat for wildfires. 

Even with the forecasted outlook and wet weather, can a summer fire still occur? Of course! As of June 23rd, though Fire Danger Indices are low, there were 11 active wildfires statewide. Storm season can be a catalyst for summer wildfires in a multitude of ways. Let’s take a look as to what fire-causing factors can stem from a storm.

Lightning Strike

Summer months bring about more frequent lightning and thunder storms. Fires started by lightning peak most commonly in May and June in Florida. Lightning caused fires occur when lightning strikes dry area, igniting a flame. These fires tend to be larger, affecting more acreage than that of man-made fires.

Loss of Power and Open Flames

While hurricanes are not a direct factor in starting a fire, human activity during a hurricane can be.  Without practicing proper fire safety measures, fires can unintentionally occur; this can be from a knocked over candle or a flame to close to quickly-igniting material. Cooking equipment and generators can also be a source of fire.

Though the threat of a wildfire occurring randomly is low, there are still risk factors associated with summer storms.. Many of these risks are impossible to control, like lightning or debris, while others require an extra level of attention. House fires or wild fires can still happen, regardless of time of year.

Is Your Business Ready for 2021 Storm Season?

4/6/2021 (Permalink)

With storm season almost here, SERVPRO of Sunland/Tujunga is announcing our Emergency Ready Profile for all business owners, building owners, property managers and others to get prepared.

An Emergency Ready Profile is a tool, available via mobile app, that creates an immediate plan of action for quicker response time and minimal business interruption in the event of an emergency. Our team walks through your facility, detailing critical information that is needed in an emergency including: priority areas, priority contacts, access points, vendors and more. This information is then stored in your ERP, along with photos and other written details.

The ERP has helped many businesses in the past, who have suffered from damage during the hurricane season, to quickly reopen their doors. Not only does the ERP establish a relationship with your local SERVPRO, it helps us to quickly begin work and contact other needed vendors.

Emergency Ready Plan Advantages:

  • No cost plan created for you entirely by the SERVPRO team.
    • There is no need to allocate any additional funds for this tool nor appoint any employee to complete. Our team is here to make things as easy as possible, leaving one less stress for you during storm season.
  • Identifies line of command for work authorization.
    • Once someone from your business has notified your local SERVPRO of damage, we know exactly who to call for work authorization. This quick response ability can save both time and money during the restoration process.
  • The ERP mobile app is easy to use and accessible.
    • Water, mold, or storm damage can happen at any time. This may mean documents or files related to contingency plans that your business has may not be readily available to you after hours. Having the ERP mobile app on your phone makes it easy to get all the necessary information you need in an emergency.

Storm season is quickly approaching and preparing your business in any way possible is vital. During the 2020 storm season, Hurricane Isaias for example, left many business owners to reexamine how quickly storm paths can change and how deeply their businesses can be affected any moment by a hurricane. Have an emergency ready plan in place and stay prepared!

How to Begin Safely Returning to the Workplace

4/6/2021 (Permalink)

virus image. No matter the virus, give SERVPRO of Sunland/Tujunga a call today for all your cleaning needs.

It has exactly a year since the United States and most of the world has endured the COVID-19 pandemic. Since March 2020, there has been a lot of things that have changed like the fact that experts have a better understanding of the virus or that many states have since reopened following months of quarantine. The most important change has obviously been the vaccine and its accessibility. Each day in 2021 brings increased numbers of vaccinated adults throughout California and the rest of the United States.

With the pool of newly vaccinated adults growing, restrictions, or lack thereof, is a topic now on many American’s minds. Returning to the workplace and whether that will be before the end of 2021 is amongst these questions as well. While the answer to this is not simple nor truly known at this time, it is important for employers and business owners to consider the timeline and safety measures they will put into place.

While the CDC has released guidelines on what are low-risk activities for fully vaccinated people, the list does not currently consider every possible pre-COVID scenario at this time; this includes working in office amongst other employees, who may or may not be vaccinated. For employers and business owners, noting this is important as it means great emphasis should still be placed on routine cleaning and sanitizing of office buildings and businesses.

If returning to office during the pandemic becomes a reality, additional measures should still be enforced, regardless of the vaccine.

  • Practice and encourage proper personal hygiene
    • Employees should be washing their hands often
    • Make hand sanitizer accessible throughout the office
    • Encourage the use of masks around coworkers and patrons
    • Encourage social distancing as well
  • Routinely clean and sanitize the workplace environment
    • Disinfect hotspot or high-touch areas daily
    • Encourage employees to disinfect their personal workstations
    • Hire an experience company, like SERVPRO, to provide sanitizing and disinfecting services with EPA registered cleaning solutions 

Globally, we have been considering the health and safety of ourselves and we one another for the last year. Now more than ever, it is important to continue to abide by the guidelines the CDC has placed for both vaccinated and non-vaccinated people and do our best to stay safe and healthy!

The Dangers of DIY Water Damage Clean-up

4/6/2021 (Permalink)

Did you know that around 14,000 people in the US experience a water damage emergency at home or work every day? Not only is this statistic shocking, but so are the potential dangers water can pose to your home, business and health. When dealing with water damage, for the health and safety of your property as well as yourself, you should always call a professional restoration company to diagnose the situation as water damage is treated very differently based on its classification.

As you may or may not know, water has three classifications: Clean, Grey and Black. When experiencing a leak or flood, knowing water damage classification is paramount before treating the situation as there are certain safety precautions you need to take when dealing with each classification. If not dealt with properly, you could actually cause more harm than help.

When a damage restoration company comes in to assess, they are required to follow guidelines that were created by the IICRC in order to provide the safest methods of restoring your home or business while ensuring the wellbeing of everyone involved. 

Not only knowing and understanding how to treat the different classifications is important but being able to treat them in a fast and efficient manner is vital. Water damage that is not fully cleaned and dried in a timely manner can allow for an environment ideal for the growth of mold and potentially other contaminants.  

Of the three classifications, clean water is the safest classification of water to clean up. However, depending on the severity of the situation, clean water can very quickly turn into grey or black water which can put your home and health at risk. Grey water (the second classification) and black water (the third and worst classification) both contain a significant amount of contaminants that can potentially cause discomfort or illness to those who come into contact with it.

Our professionals at SERVPRO of Sunland/Tujunga can not only diagnose the category of water damage you are experiencing, but they have the knowledge and equipment to deal with each category safely and efficiently, mitigating additional risks that can come from improperly dealing with contaminants. For example, different flooring materials require different clean up procedures. Drying out and cleaning up a leak or flood on carpet require different steps than tile or hard wood flooring. When dealing with carpet and cushion padding water that makes its way underneath is quickly and easily absorbed. If the water classification is clean, then steps can be taken to dry and potentially salvage the carpet. But, due to carpets ability to hide dirt, food spills and other items, a clean water leak or flood can quickly turn into a grey or black classification due to its exposure to contaminants, leaving you with a job you aren’t prepared for.

So, no matter how large or small the water damages may appear, always call a professional to accurately assess the situation and safely restore your space. At SERVPRO of Sunland/Tujunga we’ll make it look “Like it never even happened.”

7 Important Tips To Help You Avoid A Water Emergency From Rain

4/6/2021 (Permalink)

A big problem you can face living in California is heavy rain when we least expect it. Many people in California deal with it often. Many floods happen because poor or blocked drainage give the water no place to go and it builds up. Take a look at these following tips to help you be prepared for the next heavy down pour!

Walk around your house and check the foundation. It should be sloped at least 10ft. Builders do this so that water runs away from the home.

Elongate downspouts at least 10 feet from your home to keep it a good and safe distance away. Send the water away from your house, but also make sure it's not just going over to a neighbors house and flooding their home.

Using creative landscaping is a great idea to keep water from getting into your home and from building up.

Clean downspouts and gutters at least twice a year. Gunk builds up in your gutters and downspouts, blocking water. Water needs somewhere to go, so you need to make sure that your gutters and downspouts give it a clear path. Cleaning gutters also helps avoid flooding.

Annually inspect your roof. Catching a roof problem beforehand can save you money and frustration.

Turning off utilities is sometimes necessary during a water emergency. Knowing how turn off utilities is good to reduce stress or panic as well.

Repair any cracks in the foundation so that heavy rain won't sneak in water into your home. A water emergency can start slowly with water seeping through cracks and turn into a huge headache as time goes by.

If you have any questions or are experiencing a water or flood emergency, please give us a call 24/7 at (561)795-5410

Why Use SERVPRO for Your Disaster Recovery Needs?

4/2/2021 (Permalink)

SERVPRO graphic SERVPRO of Sunland/Tujunga has several options to mitigate mold, fire, storm, and water damage disasters.

No one plans for an emergency, but when disaster strikes, it’s good to know who you should call to get help with disaster recovery as quickly as possible. Learn why you should choose SERVPRO for all your disaster remediation needs.

When disaster strikes, be prepared

At different times in life, we may find ourselves in emergency situations that call for quick reactions. In cases where a home or business structure in Phoenix is being compromised by unhealthy and/or unsafe conditions, SERVPRO of Sunland/Tujunga is the-fast-response you need to get relief.  Tumultuous situations should be handled by professionals with the right tools to do the job efficiently. When you are choosing your clean-up and restoration specialist company, you may be considering a few important things such as:

  • Convenient location
  • 24/7 availability
  • Professionalism
  • Efficiency
  • Honesty
  • Experience
  • Latest equipment

Why SERVPRO is the answer for disaster response

In event of an unexpected disaster such as flooding, fire, or strong storm damage situations, remember, we’re here to help.  We want to make the clean-up process as easy as possible for you and reduce the amount of stress you may be feeling. SERVPRO of Sunland/Tujunga has trained professionals who are quick to respond and apply the latest equipment and techniques to make your disaster look “Like it never even happened.”

What can SERVPRO assist with?

We have the experience and broad inventory of recovery equipment to handle disasters of all sizes and types. We have many qualified technicians on our team and collectively have all IICRC-certifications in restoration, remediation, abatement, reconstruction, and disaster recovery. Our services include the following:

  • Fire damage remediation
  • Storm damage remediation
  • Water damage remediation
  • Mold damage remediation
  • Professional cleaning and disinfecting services
  • Building repairs
  • Biohazard cleanup
  • Commercial cleaning

Why Trust SERVPRO with Your Fire Damage Cleanup

4/2/2021 (Permalink)

Building on fire. SERVPRO of Sunland/Tujunga has several options to mitigate mold, fire, storm, and water damage disasters.

As a homeowner, it is worthwhile to know the right steps to take if your property suffers a fire damage incident. Different levels of fires require different restoration measures, and as a result, it is smart to contact licensed service providers to mitigate any further damage. These are professionals who are IICRC certified and use the appropriate tools and procedures to restore your contents. SERVPRO’s team is trained in all aspects of fire damage remediation. Learn more about why you should trust SERVPRO with your fire damage cleanup.


Types of fire damage

There are three kinds of fire damages that any homeowner is likely to experience - minor, medium, and major fire damages. Each is associated with varying amounts of smoke residues, affects different areas, and the severity of the damage. While wet or dry cleaning can be enough to restore minor fire damages, extensive procedures may be required when restoring specific fire disasters. Our SERVPRO technicians inspect your property to determine the extent of the damage before conducting appropriate restoration procedures. Before a SERVPRO technician starts any cleaning and restoration process, they first consult with the homeowner so that they know what to expect and what the process will be.

Getting started on fire remediation

Cleaning is one of the first procedures that may be recommended. Before this procedure can start, it is essential to know the kind of residues, the surface they are resting on, and how to find, remove and dispose of them. After pretesting and inspecting the residues, a SERVPRO technician can choose the right restoration method to use for the best results. After our SERVPRO technicians have identified the residues, they remove them using specialized techniques such as vacuuming and dissolving. When a fire burns, it gives off smoke residues that attach to the surrounding surfaces like walls, furniture floors, and décor within a home. When these residues are loosely attached to an area, removing them using vacuuming might be an option. Before performing vacuuming, our qualified technicians always ensure the area is dry. When the residues are firmly attached to the surface, dissolving them may be necessary. SERVPRO trained technicians use cleaning products to dissolve the particles and later on flush, rinse and dry the area once it is clean. After the cleaning process, SERVPRO technicians follow the local requirements to dispose of the particles. Overall, each fire damage situation is dealt with using our vetted fire restoration process. Homeowners can rest assured that regardless of how severe the damage is, they’re being assisted by trained fire damage remediation specialists that know what to do to help clean up the damage.

Why SERVPRO? The Difference is in Our People

4/2/2021 (Permalink)

SERVPRO logo. The most important reason to choose SERVPRO is our people and the service we provide.

When it comes to disaster recovery, we may not be the only game in town, but there’s a reason why so many homeowners and businesses choose SERVPRO to recover from water, fire, mold, or flood damage. The difference is our people!

We invest in our employees

SERVPRO invests in having the best employees in the business. We have always put a high priority on educating our team. That need is more important than ever today. SERVPRO is an IICRC certified firm with certified technicians, which means customers can expect the very highest in standards and protocol to be used in their home or business when disaster strikes.

IICRC training and certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries and those standards are high. Our SERVPRO professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses so they are well-prepared to handle any disaster in any situation and know how to approach the restoration process quickly and effectively.

Employee certification training

The Employee Certification Training by SERVPRO is a voluntary, self-paced program designed for SERVPRO franchise employees to further their knowledge and training. Certification is awarded after successful completion of course materials and an examination. Modules for training include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Advanced Structural Drying

Ongoing, comprehensive training for our crew

Our training program doesn’t stop at just IICRC and Employee Certification Training. We also offer:

  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. If your property suffers water, flood, storm, fire, or mold damage, know that you’re in great hands with the professional SERVPRO team. Our employees make the difference!

Water Damage Restoration Experts

4/1/2021 (Permalink)

Wet floor in the hallway Flooding and water emergencies don’t wait for regular business hours and neither do we.

Any amount of unexpected water can cause a lot of damage, fast. We get calls from customers who have had water damage in their home or office all the time, often we are told the water has only affected a small area. But more often than not, that is not the case it is just the only water damage that is easily visible. Water runs across and down easily, it does not stay put in one area where a water loss has occurred.

We’re ready to deal with your water damage emergency day or night. When water causes damages in your home or office we are ready 24 hours a day, 365 days a year to help you. Not only are we ready to help, but we are also ready to answer your call.

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster!

Certified Experts to Take Care of Your Water Damage the Right Way

4/1/2021 (Permalink)

IICRC Image SERVPRO of Sunland/Tujunga is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage.

Water damage can be deceptive. Water penetrates into structural cavities creating trapped pockets of saturation. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials delaminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, IICRC-certified restorers have the knowledge and equipment to further dry a home or facility (including substructure materials) completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

We Answer the Phone Ready to Help

4/1/2021 (Permalink)

SERVPRO Image showing technicians Here at SERVPRO of Dothan we know just how disastrous water damage can be to a home or business. Give us a call today.

SERVPRO of Sunland/Tujunga is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis.

SERVPRO of Sunland/Tujunga has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Top Causes of Commercial Water Damage

9/18/2020 (Permalink)

Commerical warehouse being dried. f you need commercial restoration services, call the professionals at SERVPRO of Sunland/Tujunga.

It's crucial to take care of any signs of water damage immediately. Commercial restoration services can be more challenging than residential. The size and structure of the property, the extent of the water damage, and the number of occupants will greatly affect the restoration process. Two commercial spaces with the same square footage could have completely different mitigation plans. While some issues are inevitable, many issues leading to water damage are preventable. 

1. Damaged pipes/plumbing- look for drippy, or leaking pipes. Check ceiling for dark areas indication water damage. Toilets also seem to be a major cause of commercial water damage.  

2. Poorly sealed windows and doors: Rain and snow can easily enter your business through poorly fitted windows. 

3. Roof leak: The roof is the main defense against mother nature. Check often for damaged or missing shingles. 

4. Appliances: Check appliances such as a dishwasher, refrigerator,  and commercial coffee maker to ensure the plumbing is correct and not leaking.

5. HVAC: The heating and cooling unit is a major culprit of commercial water damage. Make sure to inspect it regularly for any signs of water leaks or damage.

If you need commercial restoration services, call the professionals at SERVPRO of Sunland/Tujunga. 

Being prepared for a Storm and Flood

9/17/2020 (Permalink)

SERVPRO logo with lightning strike. Storms, Flood or any kind of damage. Call the professionals at SERVPRO of Sunland/Tujunga.

Sometimes a storm can bring some serious water damage, even a flood. Are you prepared for a flood? Most people aren’t, so here are a few tips to be storm and flood ready!

  • Water (A 3+ day supply; one gallon per person per day.)
  • Food (3+ day supply of non-perishable, easy-to-prepare food.)
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid Kit
  • Medications (7 – day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents
  • Cell phone with chargers
  • Family and emergency contact info
  • Extra Cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of any damage

Learn about ERP

9/17/2020 (Permalink)

SERVPRO ERP breakdown Establishing an Emergency READY Profile (ERP) to make sure you're ready for whatever happens.

No matter where you live, it is important to be informed and prepared for any natural disaster that may occur. Natural disasters often strike without warning, leaving behind a trail of destruction and devastation. Though Mother Nature's disasters are often unpredictable, there are steps you can take to ensure you are prepared.

Contact SERVPRO of Sunland/Tujunga to establish an Emergency READY Profile (ERP) for your property. SERVPRO's ERP serves as a quick reference document, detailing important building and contact information for your property in the event of an emergency. The ERP is an ideal supplement to any existing preparedness plan, or may be used as a standalone document. Knowing what to do and who to call in advance is the key to timely mitigation, and can minimize the effects of any weather-related disaster, water, or fire damage to your business.

When disaster strikes, make sure you have experienced professionals on the line. No matter how big or small, SERVPRO of Sunland/Tujunga will be ready to help make your property damage "Like it never even happened."

What is a Moisture Meter?

9/17/2020 (Permalink)

Moisture meter on drywall. What's actually happening when a technician puts a moisture meter on a wet wall?

If you’ve ever had a restoration team repair flood damage to your home, you’ve probably encountered some sci-fi looking devices that the technicians pulled out and occasionally told you were saying something significant. It’s understandable if you wondered whether these are actually high-tech tools or just gimmicks meant to fool you into paying a contractor.

One of these mystery tools is called a “moisture meter” and today we want to explain them a little better so you know what our technicians are looking at. 

Obviously we can only vouch for our own technicians’ honesty, but we can re-assure you that moisture meters are a legitimate piece of technology used throughout the industry. In fact, consumer-grade moisture meters are widely available at hardware retailers or online.

How Do Moisture Meters Work?

There are two main types of moisture meters: resistance meters (pin meters) and capacitance meters (pinless).

Pin meters have two small sharp detectors that are inserted into wood. They detect moisture by measuring the electrical current that travels between the pins. This is a fast and proven method of measuring moisture in wood, but it will slightly damage the material that’s being inspected.

Capacitance meters are good for using on materials that can’t or shouldn’t be penetrated with pins. They work by creating an electromagnetic field that is affected by the moisture in the material.

How Do Technicians Use Moisture Meters?

Your SERVPRO technicians will make an initial moisture reading during their first visit to your building. At that time they’ll make a determination about the best drying method depending on the moisture level and material that’s being restored, and then they’ll get the restoration process started.

Every day after that, a technician will visit your site to take follow-up readings. They’ll use the same moisture meters on the same material to ensure consistency, so if they used a capacitance meter on the wall during the initial inspection, they’ll use a capacitance meter in every other reading.

If you have experienced water damage, contact SERVPRO of Sunland/Tujunga and let us know how we can help you

Flood Water Contamination Categories

9/17/2020 (Permalink)

Water Damage Catagories How clean is the water damage in your room?

When you have flooding in your building, how safe is it? What is it carrying throughout your room? In the restoration industry, we have categories that we use to describe the type of water involved in a flood.

Category 1

Category 1 water is clean. This water must come from a sanitary water source. When a water supply line breaks, a tub overflows, or fresh rain leaks through a roof, the water starts out as a category 1. Once the water picks up debris or chemicals from the walls or ground or begins to grow bacteria from sitting in place, this categorization can change, but as long as it’s in category 1, water is considered safe.

Category 2

Category 2 water is also called “grey water.” This water carries chemicals or biological contamination. Examples of grey water include flooding that comes out of washing machine or dishwasher (as compared to flooding that comes from the water source into the machines). This water may appear either clear or dingy, but still contains chemicals, soap, or particulate from the dishes or laundry.

Category 2 water can also be created as clean water sits and deteriorates. As mold forms in the water, it changes the contamination level of the flooding.

While grey water isn’t safe for humans to drink or wash in, it isn’t totally useless. Don’t forget that category 2 water is still safe enough to water plants or wash a sidewalk.

Category 3

Category 3 water is often called
black water." This is water that has been grossly contaminated beyond any safe use. Water can become category 3 if sewage backs up or if there is runoff that contains pesticides or toxic chemicals. Wind-driven rain from storms or rising water from flooding bodies of water are also considered category 3.

Just because water is considered “black” does not mean that it will actually appear dirtier than the other categories. It’s always important to take precautions when entering a flooded area, whether it looks dirty or not.

Partner with Professionals Who Know Water

When you’re experiencing water damage, you should always feel comfortable asking your restoration team any questions you have about the water contamination and its effect on the repair process. A good and compassionate professional will take the time to explain what you’re dealing with in your building.

If you have water damage and would like SERVPRO of Sunland/Tujunga to evaluate your needs, call us at 818-951-6780.

Certified: SERVPRO Cleaned—A defensive cleaning program

9/17/2020 (Permalink)

Certified: SERVPRO Cleaned seal Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard—you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills— always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s: Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult—Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean—Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify—Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Preventing Your Small Business from Becoming a Statistic

9/17/2020 (Permalink)

Commercial warehouse damage How will you keep your small business open after an emergency?

Sunland/Tujunga loves small business. We love patronizing our homegrown stores and restaurants, and as a locally-owned franchise, SERVPRO of Sunland/Tujunga can appreciate that love. We also understand the risk involved with opening the doors of your own business. It doesn’t take much to close those doors again.

According to FEMA 25% of small businesses that shut down operation due to a disaster never open them again. That’s a mind-boggling percentage! 

We may not be able to stop disasters from happening, but we can prepare ourselves so that they’re less disastrous.

Plan

Take time before a destructive event happens to think about what needs to be done if things go wrong. If the pipes burst, if a fire breaks out, or if a storm strikes, what steps need to be taken and who will take them? There are multiple tools available to guide you through these questions.

    • The SERVPRO Emergency Ready Program app
    • FEMA business emergency resources
    • Small Business Association resources

Research

Talk to your insurance agent to learn the details of what is covered and what isn’t. Find out what information you will need to have on hand if you need to file a claim.

This is also the time to find out what companies are available in your area to restore your business after something goes wrong.

When an unexpected event forces your business to close, time is of the essence. FEMA statistics tell us that if a business is closed for more than 5 days, there is a 90% chance that it will fail within a year. It’s important to know who you can trust before you know you even know you need them.

Maintain

Prepare your facilities as well through maintenance. Make a checklist of every element in your building that could compromise service—plumbing, electrical, structural—and routinely review your assets to make sure that they’re fully functioning.

Your time is valuable, but your business is worth the investment. Prepare now for a disaster later.

BBQ Grill Safety

9/11/2020 (Permalink)

Burgers being charbroiled on a grill. SERVPRO of Sunland/Tujunga is here to take care of any fire damage issues.

According to the National Fire Protection Association, July is the peak month for grill fires. Below are some tips to help you stay safe and prevent house fires this summer:

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets at least three feet away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • Always make sure your gas grill lid is open before lighting it.

When Using A Charcoal Grill:

  • There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • There are also electric charcoal starters, which do not use fire. Be sure to use an extension cord for outdoor use.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container

When Using A Propane Grill:

  • Check the gas tank hose for leaks before using it for the first time each year.
    • Apply a light soap and water solution to the hose.
    • A propane leak will release bubbles.
    • If your grill has a gas leak, by smell or the soapy bubble test, and there is no flame, turn off both the gas tank and the grill. If the leak stops, get the grill serviced by a professional before using it again. If the leak does not stop, call the fire department.
  • If you smell gas while cooking, immediately get away from the grill and call the fire department. Do not move the grill.
  • If the flame goes out, turn the grill and gas off and wait at least 5 minutes before re-lighting it.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. SERVPRO of Sunland/Tujunga is locally owned and operated—so we live and work here, too and we are proud to be part of the San Fernando Valley community.

Severe Thunderstorms: Watch vs. Warning

9/11/2020 (Permalink)

Image of different types of weather patterns. Keep and eye out for storm warnings whether it is nice out or not. A thunderstorm can roll in at anytime.

When a severe thunderstorm is imminent, the National Weather Service issues two types of alerts to the public: Watches and Warnings.

What's the difference?

Severe Thunderstorm Watch: Be Prepared! 

Severe thunderstorms are possible in and near the watch area. Stay informed and be ready to act if a severe thunderstorm warning is issued. The watch area is typically large, covering numerous counties or even states.

Severe Thunderstorm Warning: Take Action! 

Severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property. Take shelter in a substantial building. Get out of mobile homes that can blow over in high winds. Warnings typically encompass a much smaller area (around the size of a city or small county) that may be impacted by a large hail or damaging wind identified by an NWS forecaster on radar or by a trained spotter/law enforcement who is watching the storm.

Severe storms can cause serious damage to your home and property. If you experience damage related to wind or water from a severe thunderstorm call us, we’re here to help: 818-951-6780.

Thunderstorms and their Behaviors

9/11/2020 (Permalink)

Lightning strike at night. There might be damage after a severe thunderstorm, call SERVPRO of Sunland/Tujunga for any storm damage needs!

Thunderstorms are defined as storms that produce thunder and lightning. Severe thunderstorms may also produce:

  • Rain
  • High winds
  • Sleet or snow

It’s important to note that thunderstorms do not always produce moisture. A storm in which you see lightning and hear thunder but never feel a drop of water is known as a “dry” thunderstorm. Thunderstorms that produce hail and tornadoes are known as “supercell” storms. Storms occur either in clusters or lines; therefore, they may present as a single thunderstorm or as multiple thunderstorms hitting one after the other.

CAUSES

Thunderstorms are caused when moisture from the lower or mid-level part of the atmosphere mixes with warm, unstable air from the ground. Moisture and air then push upwards into the higher atmosphere to form clouds that produce thunder and lightning, as well as potential precipitation. Spring, summer and fall are most conducive to thunderstorms because the sun heats the ground and moisture is more perceptible in the air, especially in humid climates.

Thunderstorms must also be lifted to begin their formation. Some sources of lift include:

  • More heat on the ground than in the air
  • Changes in atmospheric conditions near mountains
  • Weather front changes caused by clashing cold and hot air
  • Drylines, or when moist and dry air clash
  • Land or sea breezes

Any of these situations can immediately create a thunderstorm without warning, even in the middle of a clear blue day. In many cases, these storms will also be accompanied by lightning.

Have you experienced unexpected water or property damage from a storm? We’re here to help. Call us – 818-951-6780

4 Things to Know About Home Fires

9/11/2020 (Permalink)

4 common types of fires with fire in the backround. House fires are no joke and make no mistake, will not wait for you to be prepared. Call SERVPRO of Sunland/Tujunga for any fire damage needs.

Timing is everything. In just two minutes, a fire can become life-threatening. In five minutes, a residence can be engulfed in flames.

  • Fire is FAST! In less than 30 seconds a small flame can turn into a serious fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames - impairing vision and breathing.
  • Fire is HOT! Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin. Always crawl on the floor!
  • Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness.
  • Smoke is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that disorient you. Asphyxiation (suffocation) is the leading cause of death from home related fires.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 410-242-7370

How to Use a Fire Extinguisher

9/11/2020 (Permalink)

Man using fire extinguisher The key to fire safety is knowing what to do before a fire occurs. Call SERVPRO of Sunland/Tujunga for all your fire needs.

As a homeowner or business owner you need to be prepared for emergencies. If you've ever had a fire and had to call in professionals to restore your home or business, you understand the importance of having a fire extinguisher on hand. Following the steps below can ensure that you're using it correctly.

1. Assess the Situation

First, understand what you're dealing with. If the blaze is already too big, the best course of action is to call the fire department and get yourself and anyone else in the house to safety. If you can safely douse it with a fire extinguisher, you need to next make sure that you have right type for whatever material is burning.

2. Use the Right Extinguisher for the Fire

Experts classify extinguishers based on the type of fire they can combat. These include:

  • Type A: for fires involving plastics, wood, textiles and paper
  • Type B: used on fires involving solvents, gasoline, oils, paints and other flammable liquids
  • Type C: for electrical fires, including plugged-in equipment like computers or appliances
  • Type D: for fires involving combustible powders or metals
  • Type E: commonly used for a kitchen fire involving fats or cooking oils

These letter classifications are always found on the sides of the extinguishers, many of which are rated for putting out fires of more than one type.

3. Remember: "PASS"

The PASS method is an easy way to remember how to use most fire extinguishers. Each letter in "PASS" stands for the first word of an operational step.

  • "P": Pull the pin at the top of the extinguisher; it needs to be removed before operation.
  • A": Aim the nozzle. The nozzle should not be aimed at the top of the flames, but at the bottom where the combustion is taking place.
  • "S": Squeeze the handle to start the flow.
  • S”: Sweep from side to side while spraying.

By acting quickly and following the instructions above, you can quickly and safely prevent fire damage.

Every fire damage situation is different and each one requires a unique solution tailored for the specific conditions. At SERVPRO of Sunland/Tujunga, we have the equipment, expertise, and experience to restore your fire and smoke damaged property and contents. We will also treat your family with empathy and respect and your property with care.

Have questions about Fire & Smoke Damage? We’re here to help. Call us at 818-951-6780.

Mold and Mildew Safety Tips

9/11/2020 (Permalink)

Why you should be concerned about mold. There are many reasons why you should be concerned about mold. Give SERVPRO of Sunland/Tujunga a call today if you are experiencing mold.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Sunland/Tujunga for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Sunland/Tujunga specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 818-951-6780

How long does it take for mold spores to die?

9/11/2020 (Permalink)

If you suspect mold in your home, give us a call. If you suspect mold in your home or business, give us a call.

How long does it take for mold spores to die FACT: Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth. FACT: With water, molds grow. Without water, molds die but the spores do not. If water returns, the spores regenerate growing colonies of mold. What kills mold spores in the air? Use a mold remover to kill visible mold.

  • Use a mold remover to kill visible mold. ...
  • Follow up with a mold preventer to assure mold does not grow back. ...
  • Run a HEPA air purifier to capture mold spores that have become airborne. ...
  • Use a dehumidifier to keep the relative indoor humidity below 50%.

About Our Mold Remediation Services

SERVPRO of Sunland/Tujunga specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 818-951-6780

Commercial Water Loss

9/9/2020 (Permalink)

Certified: SERVPRO Cleaned sticker being placed on a window. At SERVPRO we keep it certified cleaned whether it is in a home or for a commercial business, we keep it clean at all times!

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
 
1. Malfunctioning sprinkler systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
3. Broken pipes and plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of Midland will get you back up and running again. Call SERVPRO of Sunland/Tujunga anytime 24/7 at (818) 951-6780 for fast help.

Preparing for California's 2020 Storm Season

8/9/2020 (Permalink)

Downed tree during storm with SERVPRO logo. If you have any questions about storm preparation or have any storm damage that you would like to address, we are here for you.

Dealing with the fallout of COVID-19 has been a perpetual battle for all of us. Homeowners in the L.A. area are stuck inside and many are wondering what to do with all of their newfound free time. Well, this might be the perfect time to start thinking about preparing your home for the upcoming storm season.

In California, the storm season will officially begin on September 1st and will go into May. These seasonal forecasts are important to pay attention to, as the exact dates tend to vary slightly from year to year. Whether or not we have a bad storm season this year, it is important to prepare. Plus, the next few months almost guarantee heavy rainfall. The following are some important tips to keep in mind:

  • Check your home for leaks, particularly in the kitchen and bathrooms
  • Make sure all gutters are clear
  • Ensure that appliances and electrical equipment are stored in a water-free area
  • Take note of your home’s drainage efficiency
  • Get your roof inspected
  • Be on the watch for mold growth
  • Check air vents for any leakage
  • Make sure all doors and windows are properly sealed

While coronavirus is on the forefront of our minds, it can be easy to lose track of time. However, storm season will be here before we know it, so the time to prepare is now. If you have any questions about storm preparation or have any storm damage that you would like to address, we are here for you.

Top 14 Causes of House Fires

8/4/2020 (Permalink)

Fire Damage with fire burning wood and SERVPRO logo. With so many uncertainties surrounding home fires, the best defense is a good offense.

House fires are often looked at as one of those “it would never happen to me” tragedies. The truth is that home fires happening constantly throughout the country. In fact, research from the National Fire Protection Association points out that a home fire occurs every 86 seconds in the United States. Recognizing that the potential for a fire to start in your home is the first step in taking preventative and proactive measures to protect yourself, your family, and your home.

The nature of a home fire lends itself to unpredictability. With so many uncertainties surrounding home fires, the best defense is a good offense. That means learning and understanding the most common causes of home fires in order to take measures to prevent them from occurring in your own home. The following are the top causes of house fires today:

  1. Candles
  2. Electrical equipment
  3. Cooking
  4. Barbeques
  5. Inadequate wiring
  6. Smoking
  7. Lighting equipment
  8. Dryers and washing machines
  9. Flammable liquids
  10. Heating equipment
  11. Christmas decorations
  12. Lightning
  13. Curious children
  14. Arson (intentional fires)

As you can see from the above list, nearly every single cause of home fires is an avoidable action. For instance, being on top of equipment maintenance in your home, keeping dangerous items away from children, and exercising extra caution while cooking can prevent a fire from starting in the first place.

Of course, there are always accidents and unavoidable circumstances that may lead to a house fire. If your home as suffered fire damage, we are here to help. At SERVPRO of Van Nuys North, our fire damage restoration experts are ready to help you any time, any day!

Zero Work Days Missed

5/14/2020 (Permalink)

Commerical cleaning done right with a SERVPRO logo. At SERVPRO of Sunland/Tujunga we work throughout the night to ensure you and your business miss zero work days.

When it comes to your commercial or office building our goal at SERVPRO of Sunland/Tujunga is for zero work days missed after a disaster. 

Our team knows that disasters big and small can strike anywhere at any time, which is why all commercial buildings should take advantage of our free service of emergency ready plans (give Abby a call today to set yours up!)

We have had many jobs that our crews have had to work all day and night to make sure there are zero work days missed. In all of those jobs, due to the immediate action taken and the dedication of putting our customers first we were able to insure that ZERO work days were missed due to the fire or large water damage. If disaster should strike make sure to call the team who is Here To Help® you and help to make it “Like it never even happened.” 

Safety Tips while using Space Heaters

5/14/2020 (Permalink)

Space heater on fire in a bedroom. Here at SERVPRO of Sunland/Tujunga we like to educate our customers about using space heaters before it is too late and a fire occurs.

Space heaters are not the safest, but we know that they are sometimes necessary as some people do have to use them. We understand that, so we wanted to write a blog about space heater tips. Believe it or not, space heaters are extremely popular in office spaces too. 

1. Space heaters can ignite fires. Place heaters three feet away from combustible items

  • curtains
  • rugs
  • papers
  • furniture
  • clothes

2. Keep space heaters on flat surfaces.

  • Keep heaters out of walkways to prevent bumping into the heater and knocking it over.

3. Always check to make sure that it has not been damaged in any way

  • frayed cords
  • cracks
  • loose plugs

4. Never leave your space heater unattended while it is in use. 

  • Turn off when you leave home
  • Turn off when you go to sleep

Call SERVPRO of Sunland/Tujunga for any other fire safety tips!

Fire Damage and our Restoration Process

5/14/2020 (Permalink)

SERVPRO logo with fire in the backround. At SERVPRO of Sunland/Tujunga we take the necessary steps when it comes to a fire damage.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the "typical" fire damage emergency.

Step 1: Emergency Contact- The restoration process begins when you call the SERVPRO National Call Center, which staffed 24 hours a day. Our representative will ask a series of questions regarding the fire damage event and dispatch you to the correct contact.

Step 2: Inspection and Fire Damage Assessment- Our team will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service- Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, our SERVPRO team can board  up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)- The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from all Surfaces- Our team uses specialized equipment and techniques to remove soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing- Our team will clean all of the restorable items. We have multiple cleaning techniques to restore your belongings to pre-fire condition.  

Step 7: Restoration-This is our final step, getting everything into pre-fire condition.

Storm Damage in your Church

5/14/2020 (Permalink)

SERVPRO crew working in a church. Our crew is prepared for all commercial sized buildings, from businesses to congregations just as in the picture above.

We know that your church is your congregation’s shelter, helping shield them from the storms of life. But if life’s literal storms damage your place of worship – or if your cleaning needs go beyond the reach of your staff – call SERVPRO of Sunland/Tujunga. WE ARE HERE to help!

We are often called to clean carpets in church sanctuaries and also clean ducts. But there is no stain too small and no storm damage is too big for SERVPRO of Sunland/Tujunga. Our professionals have the training, experience and equipment to restore and clean churches quickly, helping make it “Like it never even happened.” When life’s storms roll in, leave the building restoration to us so you can continue restoring lives.

If you happen to have damage in your church We would be happy to help and serve you. Give us a call today!

Do You Know What to do BEFORE the Storm?

5/14/2020 (Permalink)

SERVPRO logo with a storm in the image. At SERVPRO of Sunland/Tujunga we take all the necessary steps during a storm to try and salvage what we can for the customer.

Preparing for a storm can be intmidating, let us give you some tips to make the process a lot easier for you.

Before The Storm:

  1. Build an emergency supply kit and make a family communication plan.
  2. Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  3. Postpone outdoor activities.
  4. Remember the 30/30 Lighting Safety Rule: Go indoors if, after seeing lighting, you cannot count to 30 before hearing thunder. Stay indoors for 30 minutes after hearing the last clap of thunder.
  5. Secure outdoor objects that could blow away or cause damage.
  6. Get inside a home, building, or hard top automobile (not a convertible). Although you may be injured if lighting strikes your car, you are much safer inside a vehicle than outside.
  7. Remember, rubbed-soled shoes and rubber tires provide NO protection from lighting. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  8. Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  9. Unplug any electronic equipment well before the storm arrives.

What is Water Mitigation?

5/14/2020 (Permalink)

Cartoon image of a man and a boy under water with explinations of water damage timeline. At SERVPRO of Sunland/Tujunga we like to act fast on water damage and take necessary steps to mitigate the total cost.

Have you ever heard people talking about mitigation? What is it and why do we do it? Read below to find out more!

Most people don't know what mitigation is....let us explain it below.

1. Mitigation enables people to recover more quickly from a disaster.

2. Mitigation lessens the financial impact of disasters. 

3. As mitigation specialists, SERVPRO of Sunland/Tujunga focuses on reducing loss, enabling quick recoveries and lessening costs involved with restoration of property damage events.

Without mitigation the following could take place:

1. A longer amount of time the homeowner is inconvenienced.

2. A longer amount of time business is interrupted.

3. The potential for mold growth.

4. The loss of personal valuable and beloved belonging.

5. Increase in insurance.

One of the keys to mitigation is our immediate response!

The quicker you call, THE BETTER!

1. Less wood and drywall saturation

2. Less delamination

3. Reduced carpet and furniture stains

4. Fewer warping hardwood floors

5. Less mold/mildew

6. Less contents damage

Give us a call TODAY at 818-951-6780 for you mitigation services.

Why Green?

5/14/2020 (Permalink)

SERVPRO green vans parked in a parking lot. It is the rally green that each SERVPRO van posses, and by doing so you will never miss us!

You might see our bright green vehicles driving all around town. But have you ever wondered why green? Here at SERVPRO of Sunland/Tujunga we love our green! The reason behind it...

In the early 1970s, the founders of SERVPRO used a color chip paint sample chart to identify the most eye-catching color. It was a highly technical process. The founders showed the chart to as many as they could and they asked, "Which color on this chart would be impossible to miss?" By a wide margin, the color most identified was 1970 rally green, a color used on Porsche 911 automobiles. 

None of us drive a Porsche, but if we did...of course it would be SERVPRO green! Still today this color will grab your attention! 

We have the vehicles, equipment, and people to help you with your water damage, fire damage, mold remediation, storm damage, and commercial services. 

Why SERVPRO is a Better Restoration Company

5/14/2020 (Permalink)

Fire and water backround with SERVPRO vehicles. There are multiple reasons as to why SERVPRO, call us today! (818) 951-6780

  1. Emergency Response to Claims- Our first priority at SERVPRO of Vincennes is restoring property. 
  2. Pretesting Reduces Claims expense-When we restore your property it is less expensive than replacing your property!
  3. Claims Inventory Service-We can provide an itemizes loss inventory. We will give you an Excel report including pictures of important items. 
  4. Electronic Claims Information- Our claims information center will provide you with accurate information quickly which will help you make sound decisions. 
  5. Superior, Time-Tested Trained- Our team is trained to IICRC standards in Fire and Water cleanup and restoration. Our office also focuses on training internally and we are always seeking more knowledge in our field.
  6. Vendor Qualification Compliance and Professionalism- We will always only use qualified vendors to service you, your family, and your home.
  7. Serving Adjusters and Their Clients- Our job is to reassure you, perform quality service and report to you quickly. We want to work together and serve you best!

Sunland/Tujunga's 24 Hour Emergency Water Damage Service

5/13/2020 (Permalink)

SERVPRO digital clock reading 24/7. 24/7 professional services from your Sunland/Tujunga SERVPRO.

SERVPRO of Sunland/Tujunga is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. 

We Answer the Phone Ready to Help Call Today - 818-951-6780

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sunland/Tujunga has specific water damage training and experience to help you through this tough time. We specialize in water damage restoration-in fact, it's the cornerstone of our business. 

What to Expect 

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed. 

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur? 
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)? 

We are an IICRC Certified Firm

5/13/2020 (Permalink)

IIRC Certified Firm Logo At SERVPRO of Sunland/Tujunga we are not only certified with IIRC but we also specialize in fire, mold, smoke and also lead certified.

SERVPRO of Sunland/Tujunga is an IICRC firm. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo. 

IICRC Certified Firms must 

  • Present accurate information to consumers and conduct business with honesty and integrity. 
  • Require a technician on all jobs who has been formally trained and passed all required tests. 
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry. 
  • Maintain liability insurance to protect all parties in the event of an accident. 
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration. 

The IICRC Develops The Standards For The Restoration Industry 

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals. 

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology, science, and therefore the standards must evolve to keep pace. 

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO's corporate training facility to regular IICRC - industry certification, rest assured our staff is equipped with the knowledge to restore your property.  

We Can Clean Your Belongings

5/13/2020 (Permalink)

SERVPRO cleaning station. Content cleaning, restoring and saving is our specialty here at SERVPRO of Sunland/Tujunga.

At SERVPRO of Sunland/Tujunga we are excited to expand the services the franchise had previously offered. In the past, for example, some services had to be outsourced to an outside party—but this would lead to delays and other possible incidents. Fortunately, this is no longer the case.

Since this year, SERVPRO of Sunland/Tujunga has offered several new services. We’re particularly excited that we can now clean your damaged belongings if your home or business has a disaster!

Textile Cleaning

Several years ago, we invested in a state-of-the-art textile cleaning facility. Located at our Lenoir office, we are able to clean and deodorize a wide variety of soft contents, such as clothes, stuffed animals, leather, shoes, and more. Many items that were once considered unsalvageable can now be cleaned in-house by our trained professionals.

Modern Cleaning Technology

In addition to textiles, we can also clean jewelry, small electronics, and more. In some cases, we use proprietary cleaning products to hand-clean affected items; in other cases, we use our ultrasonic machines. The ultrasonic technology uses high-frequency pressure waves to agitate a liquid and put much-needed force on the contaminants—allowing us to clean small areas we otherwise couldn’t.

Your Restoration Professionals

We know that your belongings often come with sentimental value and can’t always be replaced. Our team has helped thousands of local homes and businesses recover from damages. If your possessions have been affected by a disaster, know that we are here to help!

Flood Watch vs Flood Warning

5/13/2020 (Permalink)

The last year hit us with two major flooding events—both in June 2019 and February 2020. These incidents were devastating for many homes and businesses—most of whom were not prepared for either incident. While there’s no telling when the next event might occur, it’s important you understand the different alerts authorities will use: flood watch and flood warning.

Flood Watch

When local authorities see that conditions are right for a flood to occur, they will issue a flood watch alert. While a flood watch does not mean that flooding is actively occurring, it does mean that the potential is there. If a watch is issued, you and your family should be alert and start making preparations.

Flood Warning

A flood warning is issued when flooding is actively occurring or is imminent. When this alert is given, you should immediately take action and get to higher ground if you haven’t already. While both types of alerts indicate danger, a flood warning is the most pressing.

Professional Storm Damage Cleanup

For more than a decade, we have helped hundreds of homes and businesses recover from flooding. Our IICRC-certified technicians have the experience and the training to clean up your home and return it to its pre-disaster condition. If you need professional help, you can call us any time at (818) 951-6780!

5 Steps to Take After Storm Damage

5/13/2020 (Permalink)

Tips to help you recover after storm damage.  Always be alert and vigilant when government issued storm warnings are present. At SERVPRO of Sunland/Tujunga we are always prepared for a storm.

A severe storm can change everything in the blink of an eye. It doesn’t always have to be a tornado or hurricane to cause destruction on your home or office, and poor restoration can leave you with an unhealthy home for your family. As challenging as recovery can be, you can take comfort in the fact that many have gone through similar experiences. This makes finding the direction you need a little easier. If you know what to expect and learn all you can before a storm hits, you’ll be more prepared to restore things to normal as quickly as possible.

Stay Safe

Before inspecting the damage to your home keep safety in mind:

  • Watch out for hazards such as broken glass and exposed nails.
  • Always assume that downed power lines are energized and dangerous. Stay at least 10 feet away and alert the police and utility company.
  • When inspecting your home at night, use a flashlight instead of a candle (or anything with an open flame). This will alleviate the risk of a fire or explosion from a damaged gas line.

If you do smell gas—or suspect a leak—shut off the main gas line, open the windows, and immediately go outside. Notify the gas company and the proper authorities of the situation and don’t return until they’ve deemed your home to be safe.

Review and Assess the Damage

Your roof is the most susceptible to costly damage. If a tree limb or other heavy debris fell on your roof during a storm, your home might have structural damage, so be cautious. Common signs of roof damage are:

  • Holes in the roof
  • Split seams
  • Missing shingles
  • Bruises or dented asphalt shingles
  • Cracked or broken tile, slate, or concrete shingles
  • Granules collecting in gutters or downspouts
  • Leaks in your roof or ceiling
  • Dents on vents, gutters, or flashing

Windows and doors are vulnerable to wind damage and flying debris. Inspect your windows for cracks, holes, broken panes and damaged frames. Watch out for shards of glass, and be sure to board up broken windows until they can be fixed.

Look for damage to siding, paint, bricks and other exterior surfaces of your home. Also check outdoor appliances, like air conditioning units. You’re looking for dings, dents, cracks, splitting, holes, breaks chipping and discoloration.

As safely as you can, secure yourself and remove debris from roof, gutters and make sure downspouts are intact to continue to divert water away from your property.

If there was extended power outages and you have a sump pump, you may have standing water in your basement.

  • Do not step in standing water without first making sure power is turned off to avoid risk of electrocution
  • Re-engage sump pump to discharge water from the area or call a plumber if the pump is damaged.

Avoid Additional Damage

You may need a board-up service to secure your property so don’t wait. SERVPRO of Sunland/Tujunga can be there day or night for emergency service.

Contact Your Insurance Provider

Your insurance provider will instruct you on the next steps to take in making a claim and provide you with a claim number and a list of local emergency service providers, like the experts at SERVPRO of Sunland/Tujunga that will help you restore your home as quickly as possible.

Choose the Right Contractor

It’s important to hire a professional and trustworthy contractor to help you recover your home and restore your lives. Poor or incomplete restoration will leave you with an unhealthy home for your family. Any time there is water damage involved, mold can begin growing immediately as well. It’s critical to address and remedy this as soon as possible to avoid additional damage and health risk. At SERVPRO of Sunland/Tujunga we have seen it all when it comes to Storm Damage. Whatever your situation is, we will start the process of restoring your lives by giving you a free quote and time estimate on the storm damage repairs required.

What to Do If Your House Floods

5/13/2020 (Permalink)

Tree downed after a storm. Flood damage can be devastating, but there are some steps you can take to mitigate the damage!

Many homeowners in the community recently learned how unexpected disasters can be. When heavy storms hit we received more than 100 calls from customers concerned about flood damage. Because flooding isn’t something that occurs on a regular basis, many of our customers were confused about the steps they should take. Fortunately, we can provide some insight.

  1. Get to higher ground. The first thing you’ll want to do is get to higher ground. For starters, floodwaters can have contaminants, which can cause health concerns. Flooding can also create safety hazards, so affected areas should be avoided.
  1. Address the flooding source (if possible). You’ll want to prevent as much of the flooding as possible, so if you’re able to address the source, you should do so immediately. In many cases, this isn’t possible, so unfortunately, you’ll have to wait until the rain stops before you can take further action.
  1. Call your local disaster restoration company. Once the flooding stops, you should begin the cleanup and mitigation process. First, you’ll want to call your local disaster restoration company like our SERVPRO of Sunland/Tujunga to extract water, set high-tech drying equipment, and to apply an antimicrobial spray to reduce the risk of mold growth.
  1. Remove as much water as possible. When it comes to water damage time is not on your side. While you’re waiting for the water mitigation company from the previous step, you should start removing as much water as possible. The earlier you can get started on this, the better it is for your home and your belongings.

Flooding has affected many homes and businesses in the last year. Although most people are taken by surprise and are often unprepared, the above steps can get you on the right track. If your home does have water damage, know that our team at SERVPRO of Sunland/Tujunga is always available!

Fire Damage Restoration Process

5/13/2020 (Permalink)

SERVPRO crew working on a fire claim. No matter the time or day, SERVPRO of Sunland/Tujunga is available 24/7 for our community disasters and we will stop at nothing to help.

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Sunland/Tujunga have the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage?
Call Today (818) 951-6780

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call the SERVPRO Customer Care Center, which is staffed 24 hours a day. Our specialist will ask a series of questions regarding the fire damage event that will help us dispatch the nearest SERVPRO Franchise Professional with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO Franchise Professional can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

SERVPRO of Sunland/Tujunga use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Fire Damage Emergency Tips

5/13/2020 (Permalink)

SERVPRO logo with active fire damage occuring. SERVPRO of Sunland/Tujunga is here to educate our community and prevent negative outcomes after experiencing fire damage.

What you can do until help arrives

After any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A Fire or Smoke Damage Emergency? Call 1-800-SERVPRO

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Why We Are The Leader In Sunland/Tujunga Fire Damage Restoration

5/13/2020 (Permalink)

SERVPRO logo, we fix fire damage At SERVPRO of Sunland/Tujunga we fix fire damages and will stop at nothing to help our customers.

What is Fire Debris Removal for Sunland/Tujunga? 

Understanding the initial steps that homeowners must take once Sunland/Tujunga homes become threatened by fire losses is critical to getting restoration started promptly. There are no situations where loss effects can improve without active involvement in mitigation and cleaning, and this starts with removing the fire debris from the property as quickly as you can. Damaging effects can circulate from the presence of destroyed materials and contents, and these combusted elements make up the majority of debris to get cleaned and removed from the residence.

Fire debris removal in our communities homes is expressly the responsibility of the homeowner, which can make matters complicated in securing the right personnel to accomplish the task. Ultimately, many property owners can become convinced that cleaning up this damage on their own is the most frugal approach, though without any training or experience in this arena, you can welcome hazardous exposures to airborne contaminants like soot particles and carcinogens. The best approach is to find out how your insurance provider would have you proceed based on the coverage options they provide your property. 

Most Coverage A policies offer some degree of debris removal coverage, often a percentage of the dwelling benefits. Understanding what gets covered and what does not can help you to determine the expected out of pocket expenses. Because of our relationships with area insurance companies, our SERVPRO professionals can help you to cut through the red tape of damage claims and get the work afforded as much as possible. We can work with customers to meet their budgets and their expectations with restoring their fire-damaged homes as well. 

We have the right personal protective equipment and experience to remove loss debris and other fire damage from the home after a fire. We can catalog damages to the contents of your home and offer focused cleaning and restoration services to recover many of these affected belongings to prevent their total loss. 

While insurance can be a great thing for homeowners to maintain for their residence, the process of using this coverage is not always easy to understand. Our SERVPRO of Sunland/Tujunga team has experience with area providers and their requirements, helping us to get the cleaning and recovery project started for your home as promptly as possible. Give us a call today at (818) 951-6780.

Commercial Services

5/13/2020 (Permalink)

SERVPRO truck driving past a commercial building. No matter the commercial building, the company, or the size of the loss, SERVPRO of Sunland/Tujunga is here to help.

When it comes to your commercial property, SERVPRO of Sunland/Tujunga has you covered. You need a company that can minimize the disruption to your clients while delivering superior results, ask our staff today for a proven list of referring commercial customers. Whether you need professional cleaning to make your business shine, or emergency water restoration services, SERVPRO of Sunland/Tujunga has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Hospitals & Healthcare 
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

The Different Causes of Commercial Water Damage

5/13/2020 (Permalink)

Shoe store damaged from water. Specialty drying equipment, proper placement and usage is key for successfully drying an area.

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.
 
1. Malfunctioning sprinkler systems

Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment

This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
 
3. Broken pipes and plumbing

Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines

This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 

 
If your business has suffered commercial water damage, SERVPRO of Sunland/Tujunga will get you back up and running again. Call us anytime 24/7 at (818)-951-6780 for fast help.

SERVPRO of Sunland/Tujunga will Get You Back in Business

5/13/2020 (Permalink)

SERVPRO logo with virus cells in the backround. SERVPRO of Sunland/Tujunga is here to help during coronavirus pandemic and will get you back to business.

At SERVPRO of Sunland/Tujunga, we take every job seriously. We understand the difference between commercial and residential structures. Your commercial building, whether it be a small Church or large University, deserves the same quality of service and care required to get a family comfortably back in their home. We prioritize taking the time to understand how your business operates, to ensure that we are scoping out the best and most effective ways to restore your operations back to normal. Being the #1 restoration company gives us access to all the resources required to get you back in business fast and with minimal disruption. Your job is important to us, that’s why we make sure to be good at ours.  

If your business has been affected by water damage, fire damage, mold, or needs to be properly sanitized, call our experts at (818) 951-6780. We are available to help you 24/7 to restore your business “Like it never even happened."

Restoring Your Sunland/Tujunga Commercial Property After A Water Damage Event

5/12/2020 (Permalink)

Stand alone commercial building. At SERVPRO of Sunland/Tujunga not only we take care of residential areas but we also have the capabilities to take care of our larger customers.

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Sunland/Tujunga 24 Hour Emergency Water Damage Service

5/8/2020 (Permalink)

SERVPRO of Sunland/Tujunga is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 818-365-3736

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sunland/Tujunga has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Sunland/Tujunga Water Damage Event

5/8/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. Sunland/Tujunga provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Sunland/Tujunga arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 818-365-3736

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious bio hazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and bio hazard contaminants pose serious risks to occupants.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service in Sunland/Tujunga, Call SERVPRO

5/8/2020 (Permalink)

SERVPRO of Sunland/Tujunga provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Sunland/Tujunga. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 818-365-3736

Residential Services

Whether your Sunland/Tujunga home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Sunland/Tujunga commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. 

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

We're Here To Help!

5/8/2020 (Permalink)

SERVPRO of Sunland/Tujunga is a 24-hour restoration company. We assist anywhere at anytime! No job is to big for us nor too small. We care for our clients and want to put them at ease with the hard times that come along with a water/fire/mold/etc damage. We have a crew ready at any time of the day! We come fully equipped and are ready to tackle anything that is in our way! We stand by our logo, "Like it never even happened." We will take care of any situation and bring back our clients property back to how it was before or even better! We look forward to see our clients smiles and satisfaction! it is our number one goal here at SERVPRO of Sunland/Tujunga! 

Contact us at 818-365-3736 so we may assist you with anything at anytime!

Call SERVPRO of Sunland/Tujunga for a mold inspection after water damage

9/17/2019 (Permalink)

Mold growth on drywall. If you run into a mold issue similar to the picture shown above, SERVPRO of Sunland/Tujunga is here to help!

Sometimes a slow leak occurs inside your home causing damage that goes unnoticed. Many times people do not know that water damage occurred until they notice a foul mildew smell or see the presence of black mold. Once mold exists, spores created by the fungus can travel to other rooms inside your house.

The spores easily become air-bound and travel to other areas of your home, possibly creating an issue with fungi in other areas besides the source. SERVPRO's technicians know how to mitigate mold. We always follow a strict set of procedures when mitigating fungal issues so that the fungus does not spread into other areas of the home or complex.

Water damage scenarios create increased moisture that makes a good environment for mold development. Mold needs water, food and the ideal temperature to form and become a problem. Mold feeds off of any organic materials including paper and wood.

Various strains of mold grow in different temperatures. Some rare mold strains develop in extremely cold or hot temperatures. However, most types of fungi develop between 68 and 86 degrees Fahrenheit.

Most types of fungus need incredibly high levels of moisture to survive. Although, some mold strains exist in rooms that have a relative humidity of 65%. When trying to prevent mold growth after a water damage situation, we attempt to drop the relative humidity below 65%.

The time it takes for mold to develop depends on the conditions. Some forms of fungus grow within twelve hours of a water damage problem taking place. Other molds grow into colonies but take between 24 and 48 hours to develop.

Most houses offer many food sources for a fungus. Outside dirt, drywall, carpet, and paper all offer mold growth opportunities if the moisture levels and the temperature inside are ideal. The more time that passes, the worse a mold problem can get.

If water sits inside your home for a long time, then it spreads to areas where microbes already exist and cause mold to develop. For help preventing fungus growth, call SERVPRO  of Sunland/Tujunga 24/7 emergency service.  

Flood Watch vs Flood Warning – What’s the Difference?

9/17/2019 (Permalink)

Cloudy skies Stormy weather is coming, make sure you are prepared for and ready to take it on.

Flooding can occur rapidly and can cause major damage to homes and businesses. The National Weather Service or your local weather service issues flood watches, warnings, and advisories. But what do they mean? Below are the differences between the announcements and what you need to do for each.

Flood Advisory – this is the lowest level of flood notifications. Flooding may be possible under the current weather conditions, but if a flood does occur it is usually less severe. It is best to pay attention to weather announcements and be alert to the risk of flooding.

Flood Watch – this indicates that flooding may be possible in your area within 24 to 48 hours. It means that conditions are favorable for a flood, but not guaranteed. Be ready to seek shelter because a flood watch can quickly turn into a flood warning.

Flood Warning – this means flooding is imminent or already happening in your area. Some things you should be aware of at this time include locating emergency shelters, evacuation procedures, avoid low lying areas, and stay tuned for weather updates. If officials advise evacuation, do so immediately.

Flash Flood Warning – flash floods are sudden and violent. This usually occurs within six hours or less when rain is heavy or levees and dams break. Because flash flooding happens so rapidly, there may not be time to send out alerts. If you become aware of this warning, seek higher ground immediately. Even if it is not raining in your area, flash flooding can still develop when the warning is issued.

Flooding can be very dangerous and sometimes very sudden. In inclement weather, always be alert to your local weather service or the National Weather Service for updates and how to protect yourself.

Prepping Your Home For a Flood

9/17/2019 (Permalink)

Hand holding an umbrella over a home being rained on. Prepping your home for a flood is a very vital thing to look ahead for.

Have you ever stopped to think about what you would to do if you knew your home was going to be in a flood? Or what all you can do to help minimize damage? Stopping flood waters may not be an option, but there are steps you can take to help limit the amount of damage. Making sure you have flood insurance is a start, but you can do things within your home to minimize the amount of damage. Like:

  • Getting electrical cords up off the ground higher than the expected water intrusion can help with avoiding a fire and make the structure safer during the recovery process.
  • Putting appliances and utilities up on blocks could possibly help save them. Shutting power off to structure is also another option if you aren’t sure what the expected level of water is going to be.
  • Shutting off power, however, it will also shut down any sump pumps you may have running. • Shutting off gas supply to the house is another way to avoid further issues such as fire, or gas leak and will also eliminate any pilot lights.
  • Waterproofing your basement is another option. It can lessen the amount and speed water enters the home, possibly giving you and your family more time to respond.
  • Putting in gate valves in drains will help stop sewer water from backing up into the home. These should be installed on every pipe coming into the home.
  • Having an emergency ready kit with supplies for everyone in your house to survive on for minimum 3 days is recommended. Kit should include things like, food, water, blankets, flashlights, medication, etc.
  • Make sure you got paperwork for everyone in the family in case your home gets completely ruined and you must start over.

Having a plan in place for what needs to be done before a flood, can save time and gets everyone out safety quickly and efficiently. Be sure to practice this plan so everyone knows their roll.  If the flood waters are slowly rising and you have more time, household items can be moved to a higher level or another location.  Having a plan, of what to do in a flood situation, can save time and money.

A Small Water Leak Can Be a Big Problem

9/17/2019 (Permalink)

Copper pipe experiencing a small leak. Very small leak can lead to a very large water loss.

A sudden faucet break with water spewing all over the bathroom, you’d call the plumber to get the damage fixed right away. But, when you have a small drip under your sink, you wait another day, or even weeks to repair the leak.

It might not seem bad in the beginning; even small leaks can become too big for you to handle. By the time you realize it, you’re dealing with a major headache from all the damage and expenses that one simple leak has caused.

Monthly Water Expenses Increase

A dripping sink will affect your water bill. Drips from a leaky faucet or sink can add up to a lot of money on your monthly water bill.

Water Leak Statistics:
The following shows the amount of water that can be lost for various size leaks.

Common water Loss examples:

Leaking Pipe @ 30 drips per second = 2 Gallons per Day
Leaking Pipe @ 60 drips per minute = 5 Gallons per Day
Leaking Pipe @ 120 drips per minute = 11 Gallons per Day

Typical Normal Water Uses:

1 Bath = 42 Gal
1 Shower = 17 Gal to 50 Gal
Wash 1 Load of Clothes = 45 Gal
Flush Toilet = 3 Gal

You can do your own calculations to determine water loss.

Extensive Damage in Your Home

If you think that small leak will always stay small, think again. The damage from the leak can extend to other parts of your home.

Water Extraction

9/17/2019 (Permalink)

Vaccum extracting water on a green carpet. Multiple benefits to extracting water first, whenever a water loss occurs.

As an insurance agent, adjuster or property manager you may wonder why SERVPRO extracts water from soaked rugs and carpets that will most likely end up being thrown away anyway! There are a few reasons for this; first, the weight of a wet carpet or rug requires more manpower to remove and move, so extracting water reduces the weight of the carpets to be removed significantly. This not only makes the material easier to lift and requires fewer technicians but it is safer for our technicians to handle, reducing on-site injuries. Also, by removing the weight of the water we reduce the amount of total weight of the waste removed, helping to keep waste removal fees down. Finally, by extracting and removing the water from wet carpets and rugs we are removing the water from the property entirely! The importance of this cannot be understated because removing water from the property quickly is the first step in preventing further structural damage and mold growth. Dragging wet rugs and carpets from a property without extraction can leave water behind and exasperate an already frustrating  situation.

Importance of HVAC Maintenance in Your Business

9/17/2019 (Permalink)

Dirty HVAC vent and grill. Why regular HVAC maintenance is important

As a business, you might have your HVAC inspected yearly, but do you have the duct work itself inspected? A buildings duct work should be inspected and cleaned at least once a year, or as needed. A clean filter in the HVAC can help reduce what goes into the duct work, but it won’t catch everything. Duct work can potentially trap harmful allergens and dust within the system. Trapped particles within the system can come loose and circulate around the structure. This can cause employees or customers to have ill side effects. Simply servicing the HVAC system, itself, will not keep your duct work clean. Having your HVAC and duct work serviced and cleaned regularly, can help remediate bacteria, fungi, mold and any bad odors that may be in the duct work. Cleaning duct work can will also, reduce the potential for mold or fungi growth within the system and can also help restore peak power in your HVAC helping it run more efficiently thus saving you money on energy costs!

Restoring Your Commercial Property

9/17/2019 (Permalink)

Green Commercial Water Damage Banner with a water damaged office. Restoring your Sunland/Tujunga water damage commercial property.

We're here to help. Flooding and water damage events in the Sunland/Tujunga commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Common Fire Hazards That Can Be Found in Your Home

9/11/2019 (Permalink)

Home on fire. Fire hazards are at times inevitable, SERVPRO of Sunland/Tujunga is here to help.

No one likes thinking about the possibility of seeing their home damaged by fire, but unfortunately, it’s a harsh reality for a multitude of Americans.

One way you can help protect your home is by understanding fire hazards and knowing how to identify them. In this blog, we’ll be diving into two of the most common household fire hazards.

According to the National Fire Protection Association, during a 5 year period from 2011 to 2015, fire departments in the United States responded to an estimated 8,700 home structure fires a year that were started by candles. In total, there were 82 deaths, 800 injuries and $295 million in direct property damage.

Candles caused 2 percent of reported home fires, with 3 percent of those fires resulting in death and 7 percent with injuries. There were an average of 24 home candle fires reported per day during those five years, with December being the prime time of the year for home candle fires.

Of all the candle fires during this time span, 37 percent started in bedrooms and were responsible for 36 percent of the associated deaths and 51 percent of the associated injuries.

When burning a candle, be sure it’s kept at least one foot away from anything that could burn and is in a sturdy holder that won’t easily tip over. Never use a candle if oxygen is used in the home and always blow out all candles before leaving a room or going to sleep.

While cooking is the leading cause of home fires, smoking is the leading cause of home fire deaths.

An estimated 17,200 home structure fires were reported in 2014 due to smoking materials, which includes cigarettes, pipes and cigars. Those fires resulted in 570 deaths, 1,140 injuries and $426 million in property damage per the Coalition for Fire Safe Cigarettes. 

If you’re a smoker, it is safest to smoke outside, as most deaths result from fires that have started in living rooms, family rooms or bedrooms. Fire-safe cigarettes are the best option, and a deep, sturdy ashtray should be used.

Douse all cigarette butts and ashes in water or sand prior to throwing them out and keep in mind that one out of four fatal victims of smoking-material fires is not the smoker whose cigarette started the fire.

While candles and smoking are two of the most common causes of home structure fires, there are also other lesser-known hazards that can be present in your home. 

Protecting Your Home From Flood Damage

9/11/2019 (Permalink)

Debris on a street during a storm. During the worst of storms, SERVPRO of Sunland/Tujunga is the first response team to help.

No one likes to consider the possibility of flood waters compromising their home, but the gravity of the situation is that 90% of natural disasters include flood water. While your home may not be in a known floodplain, it’s still beneficial to know proper protocol if the threat of flooding is looming ahead.

We know that flooding cannot be prevented, but it is possible for you as a homeowner to minimize the damage to your property thanks to these steps:

Talk over emergency procedures. You should be creating and discussing disaster plans and various evacuation routes with your entire family. It’s vital that everyone is familiar with these. Be sure that the shut-offs for electricity and gas are known, too. Another smart plan is to have emergency supplies at the ready.

Know your risk. You can check with your local emergency management office or use the FEMA flood map tool to learn more about the risk of flooding in your area and what precautions you should be taking.

Raise valuables. Do you have important items stored in the basement? These could include family memorabilia, tax records and other documents. If so, you’ll want to make sure you have scanned them into a hard drive or have physical copies made. Also, invest in some shelving to help keep items off the floor.

Turn off electricity. While it might seem unlikely that floodwaters will touch your electrical outlets or electrical cords, it’s very possible. And if it occurs, significant damage can occur and the risk of fire greatly increases.

Prepare appliances. Appliances such as washers and dryers can be elevated on bricks or stands to protect the internal workings from water damage in the case of a shallow flood.

Raise hazardous materials. Things like oil, paint and cleaning supplies should all be stored in elevated areas. This can help prevent dangerous spills in floodwater.

Keep propane and fuel tanks anchored. If a fuel tank tips over during a flood, the spill could become dangerous and even a fire hazard. Be sure any fuel tanks on your property are either removed or anchored securely.

When disaster strikes, your No. 1 priority should be keeping your family safe. By taking advance precautions and understanding evacuation procedures ahead of time, you can help protect your home from extensive water damage and protect the family from danger as well.

Preparing for Unpredictable Spring & Fall Weather

9/11/2019 (Permalink)

Radar of tornado on a map. During unpredictable storms, we are not prepared. SERVPRO of Sunland/Tujunga is prepared for anything in the storms path.

It’s officially spring and that means one thing—it’s time to buckle up for whatever Mother Nature may choose to send our way.

Springtime’s arrival comes with longer days and more sunshine, but unfortunately, also comes with the threat of severe weather throughout the country. It’s dealer’s choice this time of year, which means the weather may change at moment’s notice.

The changing weather is due to the unstable temperatures that can go from warm to cold even in the same day. That temperature change can result in extreme weather changes as well.

Thunderstorms are increasingly common throughout the spring and are the main cause of severe weather. A thunderstorm can occur whenever warm, moist air collides with cool, dry air, which is most common in the spring and summer.

When looking at natural catastrophe loses in 2017, severe thunderstorms were the most common and produced some of the costliest results. Out of 50 events, there were 85 fatalities and an estimated total of $25.4 billion in overall losses.

These storms can bring about the threat of flooding, high winds and even tornadoes if the conditions are right. It has been found in modern history that 10% of all violent tornadoes have occurred in March, with April, May and June taking the top spots at 30%, 24% and 15% respectively.

We may not be able to predict the weather with 100% accuracy, but fortunately, forecasters have the tools available to at least give us an idea of severe weather that could be coming. Advanced warnings, along with the right preparation, can greatly improve overall safety for your family.

Here are some things you can do to your home to prepare for the chance of severe weather. 

  1. Clear out your home’s gutters, drains and downspouts.
  2. Trim trees of precarious limbs or branches that could break off in a storm.
  3. Secure or store outdoor belongings if severe weather is in the forecast.

Having an emergency kit on hand is always advised. These kits should include the following:

  • Battery-operated flashlight and NOAA weather radio, with extra batteries for both
  • Emergency evacuation or shelter plans
  • Important personal info, like telephone numbers of neighbors, family and friends, insurance and property info, numbers for the utility companies, and medical info
  • A first-aid kit with things like non-latex gloves, adhesive bandages, tweezers, sterile gauze pads, aspirin packets, adhesive cloth tape and scissors
  • 3–5 day supply of bottled water and nonperishable food
  • Personal hygiene items
  • Blankets or sleeping bag

The Nature of Different Types of Fire

9/11/2019 (Permalink)

Fire damage home and banner with the SERVPRO slogan. SERVPRO of Sunland/Tujunga are aware of the different types of fires.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Alamo Heights will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Sunland/Tujunga Emergency Fire Tips

9/11/2019 (Permalink)

Burning stove top with a sentence in the middle of picture. SERVPRO of Sunland Tujunga will take care of your home fire, call before it is too late!

These emergency tips will assist you in taking proper action until your local SERVPRO® of Sunland/Tujunga Franchise Professionals arrive. Follow these DOs and DON’Ts  to help reduce damage and increase  the chances of a successful restoration.

DO:

    •    Limit movement in the home to prevent soot particles from being embedded into carpet and avoid tracking.
    •     Keep hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
    •     If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
    •     Wipe soot from metal kitchen and bathroom faucets, trim, and appliances.
    •     If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks, and tubs to avoid freezing pipes and fixtures.
    •     Remove soot particles from plants with a damp cloth.
    •     Change HVAC filter, but leave system off until a trained professional can check the system.
    •     Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

DON’T:

    •     Don’t attempt to wash any walls or painted surfaces without first contacting your SERVPRO® of Sunland/Tujunga Franchise Professional.
    •     Don’t attempt to shampoo carpet, rugs, or upholstered furniture without first consulting your SERVPRO® of Sunland/Tujunga Franchise Professional.
    •     Don’t attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
    •     Don’t consume any food or beverages that may have been stored close to fire, heat, or water. (They may be contaminated.)
    •     Don’t turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
    •     Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

Understanding Mold Remediation

9/11/2019 (Permalink)

SERVPRO Logo and Vehicles with Mold Remediation Process slogan. SERVPRO of Sunland/Tujunga knows beyond mold.

When water damage occurs in a home or commercial property, mold growth is likely to follow. In fact, mold can begin growing within 48 hours of exposure to moisture.

If you are faced with a mold issue, knowing what the next steps are is vital, which is why we’re providing an overview of what mold remediation is in this blog.

You’ve probably seen ads for mold remediation and mold removal, but the latter of the two is a fallacy. Removing all mold from a home or business is simply impossible. Instead, a qualified restoration company focuses on mold remediation, which has the goal of getting mold levels back to normal and natural levels.

Yes, mold spores occur naturally almost everywhere, both indoors and outdoors. They only become an issue when a minor problem is left untreated and turns into a major infestation.

During mold remediation, technicians will isolate the contaminated areas. Depending on the level of remediation, this can be done by either closing all doors and windows or effectively sealing off all doorways and openings with a polyethylene sheeting. Dust in the contaminated areas is then suppressed through misting.

Wet and mold-damaged materials are then removed and discarded in plastic bags. All areas exposed to and affected by the mold are then thoroughly cleaned and dried. A HEPA vacuum can be brought in during some cases to help remove contamination and debris.

The mold area is treated with a biocide and then left overnight to get to work killing the mold spores. The following day, the mold remediation crew will return to encapsulate the affected area and beyond.

If you believe your home or business may have a mold problem, you will want to act quickly. Evaluate the size of the problem, and if the moldy area is more than 10 square feet, it is time to call in the professionals.

The professionals you bring in should be highly trained and certified in areas like:

  • Applied microbial remediation
  • Water damage restoration
  • Applied structural drying

Sunland/Tujunga is Here to Help with Your Commercial Remediation and Restoration Needs

9/10/2019 (Permalink)

Two men shaking hands in a construction enviroment.  No Commercial Claim is too big or tough for the SERVPRO Franchise of Sunland/Tujunga.

SERVPRO of Sunland/Tujunga has the expertise and experience to help with your Sunland or Tujunga commercial damages.  SERVPRO of Sunland/Tujunga has trained professionals to help with any fire, water, or microbial damage remediation.  From a small kitchen fire to a completely engulfed high rise building, SERVPRO of Sunland/Tujunga can help you with your fire remediation needs.  From a small pipe leak to a fully flooded 10,000 square foot office, SERVPRO of Sunland/Tujunga is here to perform the water mitigation.  In addition to these emergency needs, we have the expertise to help with your microbial growth remediation.  As a full service SERVPRO franchise we are able to take any commercial claim from loss to reconstruction utilizing one team.  So, if you are looking for a local family owned company then, SERVPRO of Sunland/Tujunga is your remediation experts.  We are available twenty-four hours a day, seven days a week at (818) 951-6780.

Commercial Damages

5/29/2019 (Permalink)

Water will stop and or slow down business, unless you call the pro's at SERVPRO of Sunland/Tujunga!

Many commercial business owners know that moisture is often the enemy especially when it can shut your business down. With an average of 50% of businesses not reopening following a major disaster, SERVPRO of Sunland/Tujunga can help make sure your business isn't one of them.

Water can penetrate into any space and take advantage of even the smallest crack, causing damage to the structure. How it enters the building is irrelevant; the response should be the same. Calling in a professional commercial water damage specialist can help ensure there are no lingering health threats to you or your employees once the water damage has been eliminated. 

SERVPRO of Sunland/Tujunga is your local professional for all your commercial water damage needs. Call us today – 818-640-6425.

Fire Safety

5/22/2019 (Permalink)

When to use a Fire Extinguisher.

Do you know where the closest fire extinguisher is in your home or place of work?! And more importantly, do you know how to use it? Both of these things are very important to know so you know what to do in case of an emergency and to keep you safe. Listed below are some tips on when to use a fire extinguisher during an emergency.

  1. The outside of the extinguisher is clean, and all parts are operable and not damaged or restricted
  2. You have identified an escape, and the fire is not between you and the route
  3. You have alerted other occupants, and someone has called the fire department
  4. You are safe from the toxic smoke produced by the fire
  5. The fire is contained to a single object, such as a wastebasket

These tips are good to know so you can safely use a fire extinguisher. It is also good to familiarize yourself with the location of the fire extinguisher in your home and workplace. Stay safe!

Preventing Water Damage in Your Business

5/22/2019 (Permalink)

Keeping your business afloat.

In the event that your business has a water loss; here are some steps to help minimize damage and get you back in business.

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid shock hazards.
  • Don’t use your household vacuum cleaning to remove water; this could cause electrical shock or damage the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Commercial Fires

5/13/2019 (Permalink)

Commercial Property Fire Prevention

04/29/19

Commercial fires in Sunland/Tujunga are often the most devastating reality that a property owner will have to oversee. In addition to wreaking havoc on your property, fires can force you to relocate temporarily so you can maintain running your business while the restoration process is completed. However, property owners who access and implement high-quality safety practices can often avoid the devastation and destruction that results from commercial fires. Read the brief outline provided below to learn how you can protect your property: 

1. Install Automatic Fire Sprinklers.

As many authorities know, having an automatic fire sprinkler on your property can reduce the risk of fire by up to 71%. Additionally, sprinklers can decrease your insurance premium. To keep your sprinkler in excellent condition, be sure that it is not blocked by dirt or paint. Also, be sure to inspect regularly your main control valve so that it is not left off. Finally, be sure that you take the precautions necessary to prevent the pipe from freezing.  

2. Conduct Fire Emergency Training.

Each of your employees should undergo fire safety training. The training can help prevent your staff members from being victimized. Here are a few subjects that should be covered in emergency training: 

Hazard Recognition

Keep all combustible chemicals and materials away from heat-generating and electrical equipment. 

Prevention

Inspect your power sources regularly and don't overload your extension cords and outlets.  

Response

Teach your employees how to respond when a fire breaks out. Some subjects that should be covered include how to perform an organized evacuation, operate the fire extinguisher, and set the fire alarm. 

Other issues that should be involved in the training include:

• Breathing Apparatus Training

• Fire Extinguisher Training

• Confined Space Entry Training

• First Aid Training

• General Staff Emergency Awareness Training

• Evacuation Exercise  

Also, be sure that your employee team officials undergo the following fire emergency response training:

• Fire Safety Officer Training

• Fire Safety Adviser Training

• Chief and Deputy Chief Warden Training

• Emergency Control Organization Warden Training

• Spill Response Training

• Lay Flat Hose Training 

Fire Hazards to Look Out for This Summer

5/13/2019 (Permalink)

Summer time is such a fun, beautiful time of year. Stay safe out there!

4/29/2019 

The weather is warmer, summer time is finally arriving! That being said, there are still a wide variety of fire hazards that you should watch out for, even during the warm months.

1. Grills: Whether you’re cooking burgers for the family event or grilling up kabobs for dinner, you will inherently deal with fire. Most are gas grills, which presents an even greater risk. In fact, the NFPA (https://www.nfpa.org/News-and-Research/Data-research-and-tools/US-Fire-Problem/Home-Grill-Fires) reports that an average of 9,600 home fires are caused by grilling each year. Here are some fire safety tips for the grill:

  • Always check for any potential fire hazards before firing up the grill.
  • If the grill does not light the first time, let the gas dissipate for at least 5 minutes before attempting to light the grill again.
  • Be sure the grill is clean before using to get rid of oil and gas residue.
  • Make sure the grill is set up in an open, outdoor area and keep it a good distance from the house and railings.

2. Dryers: This is a fire hazard year round. In fact, the leading cause of clothes-dryer related fires is a failure to keep the lint baskets clean. Lint is combustible. Lint causes fires. It takes seconds to clean out the lint basket, so just make a habit of it when you get your clothes out of the dryer. If you have space for a clothesline in the spring and summer months- use it! There’s nothing better than fresh, air dried clothes. The NFPA also recommends cleaning out the vent pipe at least once a year so lint or other flammable particles do not get stuck in the vent pipe. 

3. Outdoor Fire Pits and Bonfires

The necessary safety precautions for an outdoor fire pit are pretty obvious, but keep these in mind when you’re having a party on a cool spring night.

  • Always have an adult present around a fire- never leave children unattended! 
  • Always have a bucket of water or a water hose available nearby if things get out of hand. 
  • Build the fire away from homes, porches, low-hanging trees, or any other fire hazards. 
  • Monitor how much leaves, pine needles, pine needs, paper, and other contents into the fire since these items catch fire quickly and result in high flames and floating embers. 
  • Always put the fire out completely before leaving the fire unattended. Don't expect it to die down on its own!

Fire Safety Tips

5/13/2019 (Permalink)

Check carbon monoxide and smoke alarms battery

Actively taking steps to prevent fires can easily save lives and property from severe destruction. Being mindful of potential hazards and following simple safety rules can drastically reduce the threat of fire.

Tips are as follows:

  • Take the time to inspect smoke alarms on a yearly basis. Replace batteries and test each alarm to make sure they are working properly. Replace alarms based on the manufacture’s recommended guidelines. Do not obstruct alarms and be sure to install carbon monoxide detectors on each floor and within 10 feet of a bedroom for added protection.
  • Keep young children and pets away from stoves, lighters and ovens. Unplug appliances when they are not in use. Pay special attention to space heaters; turn off and unplug heaters which are not attended.
  • Do not leave lit candles unattended. Keep them out of the reach of children and pets.
  • Clean dryer vents and attached ducts every few months. Inspect the HVAC system on a regular basis and keep the area around it clean and free of clutter.
  • Make sure all fireplaces, fire pits, grills, and torches are distinguished when they are not attended.
  • Keep excessive leaves and brush away from your home or business. Do not store gasoline or propane near anything with a flame. Be sure to have cars inspected regularly to reduce the risk of fire.
  • Inspect extension cords and recycle those which are frayed and worn.
  • Be sure to have functional fire extinguishers in the kitchen and within proximity to appliances with a flame.

Keeping these safety basics in mind, you are being proactive in keeping your home or business safe from fire!

Weathering The Sunland/Tujunga Storm

5/13/2019 (Permalink)

How to protect your home during storms?

2/16/19

It is always nerve-wracking when the weather channel warns about a large storm coming towards your city. Of course, your main concern should be the personal safety of yourself and your family. You shouldn't need to worry about your home or belongings- that can all be replaced. If a storm does occur in your hometown, SERVPRO of Sunland/Tujunga focuses on ways to help you learn about and prepare your home for the worst. 

Secure Outdoor Items

The first thing that you can do in preparation for a storm is secure all of your outdoor items. This includes outdoor furniture like chairs, tables, and umbrellas, and other items like lawn mowers and grills. These items can cause damage if they are picked up by winds or swept away in a flood. Move these items indoors or in a garage or take measures to secure them in place.

Clear Out Gutters

Additionally, keep you gutters and downspouts clear. If heavy rains hit your city, it's important to create paths for water to flow away from your house. As long as the water has somewhere to go, it won’t stream into your home. Occasionally check your drainpipes for debris and clutter.

Sealing Your Home

Let's discuss sealing your home to prevent water leaks. Even if the rain water has a path away from your home, you should still take precautions. First, check the seal on your windows. The waterproof sealing around the outside of a window may need to be replaced over time. Also, check for holes in your siding. When electric or cable companies attach wires to the side of your house, they often drill small holes that can allow water to sneak through in the event of a flood or heavy rain water. Fortunately, these holes can be easily repaired using an affordable waterproof caulk. Small cracks that don’t cause problems during a normal rainfall can easily become a leak during flood conditions. Every year or so, take a walk around the outside of your home and check the foundation for any cracks or weakness that may allow water into your home.

Extreme Wind Damage

5/13/2019 (Permalink)

Heavy Winds in the Valley

2/21/19

Here at SERVPRO of Sunland Tujunga, we have noticed an increase in damaging high wind events. With changes in the jet stream, causing widespread costly property destruction. Powerful tornadoes continue to flatten entire communities in a matter of minutes. Falling trees from extreme wind events are a major cause of structural losses throughout the country on a regular basis.

SERVPRO of Sunland/Tujunga is always well prepared to respond to homes and businesses affected by wind damage. Often times, water can enter structures affected by wind, requiring our mitigation experts to quickly tarp damaged areas and start the drying process inside until repairs can begin. Experienced technicians from our franchise have also traveled out of state to assist with large-scale recovery following devastating hurricanes. Although wind storms are difficult to gauge, SERVPRO of Sunland/Tujunga has the tools and knowledge to secure and restore properties affected by wind in our ever changing environment.

Working Around Water

5/13/2019 (Permalink)

Water on the floor discovered on a Monday morning.

1/5/19

After a Sunland commercial offices bathroom supply line leaked overnight they called SERVPRO of Sunland/Tujunga to dry out the 11,000 square foot building. The owner was so satisfied they asked us to rebuild the facility for them. 

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Understanding How SERVPRO of Sunland/Tujunga Cleans Up Water Damage Cleanup

5/13/2019 (Permalink)

Giving you a better understanding of the process.

5/3/19

The first thing that the water restoration companies will do is start the mitigation process. This is to mitigate any future damage. For example, if there is a pipe break or a supply line break, it will need to be fixed and the flow of water will need to be stopped. It is crucial to prevent further damage by doing the mitigation process if you want to salvage as much as you can.

The next step is the water cleanup process. This involves removing the water that is already in your flooded home. The restoration company will use special tools to remove the water from your flooded home. Special pumps can be used to take out the water in your home or the water in your business. This is the first step towards the restoration of your flooded home.

The next step is the drying process. This is slightly different than the water cleanup process, because it is more thorough. The water cleanup process will have removed all the flood water in your home or the water in your business. However, there will still be plenty of moisture and wetness left. Water will have seeped into your furniture, into your couches, into your walls, and into your ceiling. In addition, there will be pockets of moisture hidden in between the walls, under the tiles, and above your ceiling. The drying process will remove all this water. Special equipment will be used, both to detect the levels of moisture and to do the drying process so that your flooded home becomes truly dry and cleaned.

The next step is the restoration process. Remember that even if your home is dry, there may be structural damage. It is imperative that you repair whatever needs to be repaired, or your home will not be safe to live in. The restoration process may involve replacing parts of your walls, floor, and ceiling. It may also involve replacing pipes if the cause of the flood was a pipe break or a supply line break. A professional restoration company has the experience to spot what needs replacement and the experience and resources to replace them.

Finally, the company will let you know when your home is safe to live in again. They will do a final inspection of your home to see if it lives up to the standards that all safe homes need to live up to. For example, they need to make sure that your appliances are safe to use and that there is no risk of being electrocuted. They also need to make sure that the ceiling is stable and will not cave in.

This is what the professionals at SERVPRO of Sunland/Tujunga may provide to your home or business. 

Using The Latest Tech and Techniques

5/13/2019 (Permalink)

Service Professionals You can Count on.

1/10/19

SERVPRO of Sunland/Tujunga is using the latest technology to make sure any disaster is handled in the fastest and most efficient way.

Flooding and water damage events on commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sunland/Tujunga.

We specialize in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Teamwork Makes the Dreamwork

5/13/2019 (Permalink)

Our All Star Team

4/30/2019 

No matter what business you work in, teamwork and proper ethics are essential to running a successful business. Here at SERVPRO of Sunland/Tujunga, our team is fortunate to have a warm, yet effective working relationship with each other. Considering we are an emergency business, it is imperative communication is clear between the office, field technicians and project managers. During a surge in business due to a disaster event, proper communication and execution allow our franchise to respond to more calls efficiently.

One of our greatest strengths here at SERVPRO of Sunland/Tujunga is the camaraderie shared within our entire staff. The positive relationship amongst each other provides a pleasant working experience which is then passed on to our customers throughout the day. Evidence of our work environment radiates throughout our business and the communities we serve; the office staff receives numerous complements about our chief technicians on a regular basis. Visit our testimonial page to see what our customers say about us in action!

SERVPRO, The Company You Know and Trust

5/9/2019 (Permalink)

Everything you need all under one roof.

The Restoration Company You Can Trust

5/9/2019

The effects of a disaster on your Sunland or Tujunga home can get felt immediately. From the impact that it has on the relocation of your family until the situation can get restored to the damages caused to the structure and the contents of the property, you need a team can restore your house quickly. Our franchise offers a fast response time and highly trained professionals capable of assessing the damage to your property and having the experience to overcome it. Our experienced technicians offer comprehensive service to Sunland/Tujunga properties ranging from mitigation and restoration of your home, to complete reconstruction when the integrity has become too compromised to save. We have a broad service area and have helped customers beyond Sunland/Tujunga, all over parts of Los Angeles.

Year Round Professional Service

5/9/2019 (Permalink)

24 hours in a day, 7 days in a week, 365 days a year, SERVPRO of Sunland/Tujunga is your trusted restoration company.

24/7 365 Days

5/9/2019

Something that makes our franchise a wise choice for those battling the effects of disasters like fire, mold and water damage is our fast response to the emergency. We have a 24-hour response team that can mitigate loss at your property by preventing the damage from continuing to spread throughout your home. We have advanced technology that can extract water fast and start drying up damp areas on your property.

Our SERVPRO franchise is also a wise choice because of our highly trained technicians. When any disaster strikes your home, you put your trust in those that come to help you restore the damage and get it back to preloss conditions. We ensure that the professionals we dispatch throughout our service area are educated and experienced in the best practices and tactics to make restoration as fast and effective as possible without compromising quality.

Water Damage With Nobody Home

5/8/2019 (Permalink)

Garage ceiling comes down due to roof leak

A flooded home is a devastating event for any homeowner. It has the ability to ruin many of your possessions in addition to your property itself. Due to the fact that water damage can quickly become permanent if not addressed as soon as possible, if you do suffer flood damage to your home, it’s important that you call the professionals at SERVPRO of Sunland/Tujunga to help restore the home. 

Mold thrives in environments where moisture is present which makes flooded parts of a house ideal for mold growth. The existence of mold in a home can be hazardous so it’s important to prevent the mold from growing if at all possible. Removing any wet contents from the home as soon as possible will help to prevent such mold growth around the home.  

Bursted Ceiling Pipe

5/7/2019 (Permalink)

Copper Supply Line Burst

Ceiling Pipe Burst 

02/11/16

A bathtub cold water supply line burst in the ceiling which is under the bathtub leaving an absolute mess with the acoustic ceiling turning into oatmeal and damaging the ceiling surrounding it. 

SERVPRO of Sunland/Tujunga was there shortly after the home owner discovered the line burst. The home owner was pleased with the quick and efficient work completed. 

Regardless of how well you think you can clean up after water damage, you should call the professionals at SERVPRO of Sunland/Tujunga to ensure that as much of your property is salvaged as possible. But if you do decide to start the cleanup process before we arrive, it’s important that you are properly attired. Wear long sleeves, pants, gloves, and boots when dealing with standing water to ensure your safety. 

Professionals in the Restoration Industry

5/2/2019 (Permalink)

Stay alert, stay ready for any emergency that is unexpected in your life.

SERVPRO Emergency READY 

5/2/2019

Usually, something obvious like a leak or a flood is the cause of a mold outbreak. You trust this to be the rule to explain mold growth, so microbial activity in non-water damaged areas of your home take you completely by surprise. SERVPRO knows microbial outbreaks do not always play by the rules, but we have confidence in our mold remediation methods.

Regardless of how bad an emergency incident has hit your home; it has likely done some significant damage to some of your possessions and to the structure of your home. Soon after you recognize the damage, you should call your insurance agent.

Contact us at 818-365-3736 so we may assist you by creating your personalized Emergency READY Profile! These profiles are so helpful when it comes to any type of emergency, especially for home or business!

Efficent and Effective

5/2/2019 (Permalink)

Completion of water mitigation.

SERVPRO Emergency READY 

5/2/2019

Usually, something obvious like a leak or a flood is the cause of a mold outbreak. You trust this to be the rule to explain mold growth, so microbial activity in non-water damaged areas of your home take you completely by surprise. 

Regardless of how bad an emergency incident has hit your home; it has likely done some significant damage to some of your possessions and to the structure of your home. Soon after you recognize the damage, you should call your insurance agent. Many insurance carriers have an after-hours toll-free number that you can call. Make sure you call promptly so that the insurance company has an opportunity to come out and inspect your property.

Contact us at 818-365-3736 so we may assist you by creating your personalized Emergency READY Profile! These profiles are so helpful when it comes to any type of emergency, especially for home or business!

Fire damage

10/3/2018 (Permalink)

Sunland/Tujunga Fire Damage Info from SERVPRO

As industry experts know, house fires cost homeowners billions of dollars in damages each year. In many cases, residential property owners spend more than they have to on restoration because they do not hire high quality, fast-acting fire damage restoration services. However, you can avoid spending excess money on repairs by securing a team of trained remediation experts as soon as the fire is extinguished. SERVPRO offers the following to shed more light on the advantages of obtaining professional fire damage remediation help. 

First Call to Your insurance company. Have an adjuster survey the damage and then okay repairs. SERVPRO, a preferred vendor for many insurance companies and management companies, can also meet with your adjuster to develop a cost-effective and comprehensive plan to restore your home and minimize the loss of personal possessions.

Fire Damage Restoration Professionals Utilize Specialized Equipment
Often large volumes of water must first be removed due to the extinguishing of the house fire. Heavy duty water pumps, wet vacs, and sump pumps are available on our trucks. Then powerful chemical cleansers, ozone generators, specialized air-moving machines, and industrial-strength dehumidifiers are employed for specific tasks. Remediation experts can use this equipment quickly and correctly to ensure that the restoration process is thorough and effective.

Prepare for a fire

10/3/2018 (Permalink)

A little over one million home fires happen in a year. It is a very scary and realistic event that can take place at your home. Are you prepared for one? If not, you can contact SERVPRO of Sunland/Tujunga and we can give you some pointers and handouts on how to prepare yourself and your family if this situation were to ever happen. It is a good idea to always be prepared and to make sure your family is aware of everything as well. Yes it might be a hard topic to talk about with your family members and your children but it is a good idea to have everyone aware of situations like a house fire. The youngest to the oldest should have prior knowledge and know how to react if a house fire strikes. Its never late to be prepared, start this preparation today.

Mold

10/3/2018 (Permalink)

Mold is dangerous, yet something that can be taken care of instantly. Coming across mold at a property isn't fun, but if you do the right thing fast there should be nothing to worry about. SERVPRO of Sunland/Tujunga has trained mold remediation technicians that are ready to tackle down anything.

Spotting mold can be frustrating and can be confusing at times, but here is a basic list of what mold is and should SERVPRO of Sunland/Tujunga help you with any current and future mold issues.

  • Mold can be found anywhere, as long as there is moisture mold has the chance to grow.
  • Mold can grow on drywall, wood studs, carpets, food, paper, and even on insulation. Mold is reproduced through spores and when mold spores land on wet areas in the house that is when it starts to grow. That spore digests whatever damp item it lands on and it grows in order for it to survive. Once that mold fungus is in contact with moisture bacteria is created and then mold starts to grow within days.
  • When extra moisture accumulates in an area or specifically on a material, mold will start to form and grow. If there is constant moisture in an area, hence the bathroom and the kitchen always make sure that after your steamy hot shower you wipe everything down. Wipe your walls and mirror in the bathroom with a dry towel to prevent from constant moisture being left on the materials in the bathroom after a shower. When washing dishes or using excess water in the Kitchen make sure everything is wiped down dry to avoid mold spores to be created and have mold grow.
  • Mold spores are not visible to the naked eye, you will not be able to spot them until they you see them in the form of mold. Be extra cautious to the rooms and materials being in contact with moisture on a daily basis.
  • Prior to mold being visible to the naked eye, you may be smelling a musty or earthy smell. When this occurs immediately contact SERVPRO of Sunland/Tujunga , and we will have our mold crew come out and inspect your property for these first signs of mold. Do not ignore signs like smell, you can be able to prevent the mold from growing more.
  • Mold can appear on the outside of the walls as a stain or discoloration and come in a fuzzy form, when you spot these signs of mold SERVPRO of Sunland/Tujunga will remove the growing mold spores and return the area back to the normal levels where there is no mold spores near.
  • Everyone is aware that all molds, weather green or black, have the potential to cause health effects.
  • When the mold remediation technicians of SERVPRO of Sunland/Tujunga are eliminating the mold growth it is done under a properly built containment where it is sealed and does not have access to spread mold spores into other unaffected areas. After SERVPRO of Sunland/Tujunga are complete with the mold remediation, an Industrial Hygienist will schedule to confirm that mold is no longer present. They will be taking a count of spore to confirm to us SERVPRO of Sunland/Tujunga and the homeowners that mold is no longer present.
  • Mold growth can be controlled indoors by controlling the moisture by wiping down dry to not let dampness sit on materials.
  • The reason behind mold remediation is to remove the mold that is present at the property so we can prevent human contact and damage to the building materials.

If you suspect mold at your property, feel free to call SERVPRO of Sunland/Tujunga at (818) 365-3736 and get connected to one of our highly trained mold remediation technicians.

Mold Information

10/3/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 818-365-3736

Storm

10/3/2018 (Permalink)

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sunland/Tujunga, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams  that are strategically located throughout the United States.

In this picture a tree has been uprooted and came down crashing on this home. This already caused a lot of damage to the home from the outside but more importantly is what it does to the inside of the home. SERVPRO was there to help with the tree removal and tarping of the roof to keep any debris from coming into the home. SERVPRO also went into the home and did all the necessary clean up and debris removal to keep this family safe and keep the home clean and livable.

Storm Preparation

10/3/2018 (Permalink)

SERVPRO specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

When you have 60 mph winds and nickel-sized hail, you should pay attention and take precautions so the damage doesn't take over your home. Here in Southern California that was the case and SERVPRO was there to help residents and commercial property owners with the damage.

Here are some Safety Tips on getting ready for a storm before it hits:
 
You can make your own kit. Include:  
 
 
•   Landline telephone that does not require power and will work in an event of a power outage 
 
• battery operated radio with AM/FM tuning 
 
•   LED crank flashlight
  
•   First aid kit with essential medicines and a manual, including a copy of your prescription medicines.
 
 
•   Drinking water supply to last five days  
 
 
•   Non-perishable, ready-to-eat food and a manual can opener and some plastic utensils 
 
 
•   If needed, pet food and other things necessary for your pet(s) 
 
 
•   Towels, toilet paper, bathroom items and other sanitary items 
  
 These are just to name a few things that you should include in your kit. Every family has its own special needs and circumstances so please build your kit accordingly.

Water Damage

10/3/2018 (Permalink)

SERVPRO is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

It is really important that you address any water damage issues you are having quickly and thoroughly. Sometimes we think we can handle the situation ourselves but in most cases we need to reach out to restoration companies such as SERVPRO so that they can come and asses the situation. Restoration companies have the proper equipment, tools and trained staff to take care of the problems  at hand and discover hidden problems that are not visible to the eye.

So just remember to have SERVPRO on speed dial for all your water, fire and mold needs. They are a very well trained staff and are ready to help you feel "Like it never even happened."

Water

10/3/2018 (Permalink)

Severe summertime rains are making it hard to stay positive! As more rain is forecasted, in California for the coming weeks, more homeowners are worried about their already flood damaged homes and basements.

When the rain has already soaked the ground, there really is nowhere for it to go, but up through the basements of homes. Of course if a wet basement goes unchecked, it can ruin floors, walls and create an environment for mold to grow and even damage roofing.

When you find yourself in this predicament remember to call SERVPRO of Sunland/Tujunga at (818) 951-6780 for help or an estimate and we will be there to help you through this rough time. Dealing with water damage can never be a fun thing but you don't have to do it alone. 

Commercial damage prep

10/3/2018 (Permalink)

Commercial damage is very difficult to get rid of on your own, especially when you consider what goes into fire restoration. Fire restoration involves many different steps and processes, and this is why it is imperative that you hire a fire damage expert who can come to your home and do the clean up for you. They will be able to come and take care of the electrical fire or utility room fire that has happened after firefighters have left using their fire trucks and fire hoses.

Along with having this type of commercial fire damage repair done, you may also want to consider a fire sprinkler system and fire suppression system along with fire restoration. Fire restoration alone is simply not enough, since you will want to prevent the issue from happening in the future using a fire sprinkler system and fire suppression system for your own needs. This is why a lot of people have made the decision to contact the experts after dealing with an electrical fire or utility room fire.

Even a boss needs help sometimes

10/3/2018 (Permalink)

If it is an emergency sudden cause of damage or a slow leak that eventually caused a water damage to your property we can handle it. One of our big commercial buildings had an emergency one day and we were on the scene to help mitigate the water and service the building. It was a pretty big job from drying walls and pulling up carpets but we were able to help them with this problem. Our client was really impressed with the experience and training that our techs had when dealing with this situation. 

SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial jobs

10/2/2018 (Permalink)

SERVPRO Commercial News And Updates

Sunland commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO  

SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Smoke

10/2/2018 (Permalink)

SERVPRO Fire Damage News And Updates

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and develop a comprehensive plan of action. 
Smoke and soot facts:
Hot smoke migrates to cooler areas and upper levels of a structure.
Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
The type of smoke may greatly affect the restoration process.
Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting.
Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today  818-365-3736

Storm clean up

10/2/2018 (Permalink)

SERVPRO Water Damage News And Updates

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO  provides emergency cleaning and restoration services 24 hours a day, seven days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage are very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Tujunga arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 805-656-3911 Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth and biohazard contaminants pose serious risks to occupants.

About SERVPRO

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Stormy Emergency

10/2/2018 (Permalink)

SERVPRO Water Damage News And Updates

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 805-656-3911

About SERVPRO 

SERVPRO specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. 

CALL US TODAY!

818-365-3736

24HR Emergency Services!

Attention business owners

5/23/2018 (Permalink)

If you are a business owner you should read and follow these 4 easy steps to make sure you are ready and secure in the event of a disaster in your commercial building:

Step One: Inspect Properties

At least once a month, assess various areas of a building to look for signs of moisture from leaking pipes and fixtures. Check water distribution systems, including bathroom fixtures, kitchen plumbing and drinking fountains, especially devices that are old and degraded. Keep a record of plumbing fixtures that are prone to having frequent failures such as galvanized or steel pipes and connectors. Inspect decorative water fountains, swimming pools and hot tubs at the same time. Understand the particular areas of a property that do not have drainage systems such as parking garages. In a water leak emergency, lower levels of a building without drains require portable or fixed sump pumps.

Step Two: Mitigation Plans

Create and implement a loss mitigation plan for employees to follow when finding a leak in a multi-story building. A basic emergency plan should contain written guidelines that include conducting initial and annual training for staff and tenants concerning procedures to follow after finding a water leak. The plan should also include a map or diagram showing the location of water shutoff valves and exactly how to close the devices. If a building has a sprinkler system for fires, then it is often necessary to turn off these devices to avoid damage from water or chemicals. For confidential or sensitive areas of a building, make a list of the designated employees who can enter the space.

Step Three: Emergency Contact List

Maintain an up-to-date 24-hour emergency contact list with names and telephone numbers for:

• The business maintenance staff
• Plumbers
• Electricians
• Tenants
• Local water company after-hours number
• Water mitigation service vendors such as SERVPRO of Sylmar/San Fernando
• Building agent or broker

Step Four: Additional Plans

When a major water disaster happens in a multi-story business, owners need to know where all records are kept along with essential services and key operating systems. Business owners should always have duplicate records in a safe place off-site in addition to having online records. Understand the procedures for relocation or movement of goods, records or tenants to a safe area. A written plan for evacuation of employees, guests and tenants along with equipment shutdown and closing a facility is essential to save property and people from danger.

Call SERVPRO of Sunland/Tujunga for any more questions or information  at 818-951-6780

Our Awesome crew

5/22/2018 (Permalink)

When your business or commercial property is affected by a disaster, the interruption can greatly impact your revenue, customers and employees. At SERVPRO of Sunland/Tujunga, we understand that an immediate and efficient response is essential to quickly getting your business back to running at full capacity.

Commercial recovery requires the trained techniques of an experienced team prepared to handle the unique challenges of a large-scale environment. Our service area is not limited to any certain areas. We can service all of California if needed. We have on-call staff available 24/7 to respond to your emergency. Upon receiving a call from your company, we will send a specialist to your location to assess the damage and develop an action plan for moving forward.

Be prepared commercial owners

5/22/2018 (Permalink)

Here at SERVPRO of Sunland/Tujunga we believe in offering our customers a personal approach focused on effective solutions, communication and transparency in our objectives. In an emergency situation, we want you to feel confident knowing that we will take care of the details, allowing you to focus on your business. As a licensed, bonded and insured company, each and every one of our restoration technicians are fully certified and prepared to meet the challenges of your commercial restoration project with quality workmanship.

Commercial Services SERVPRO of Sunland/Tujunga Offers
  • Water Extraction & Equipment Rental
  • Commercial Dehumidification
  • Fire & Smoke Damage Restoration
  • Odor Neutralization & Removal
  • Mold Removal & Remediation
  • Emergency Structural Stabilization & Board-Up
  • Interior & Exterior Demolition
  • Professional Floor & Upholstery Cleaning.

Just to name a few...

When the fire blows out your windows.

5/22/2018 (Permalink)

Blown out windows due to the pressure from the flames

This apartment building had one rough night! Due to an electrical shortage that caused a big fire to start in this one unit there was a ton of damage as you can see all the black soot and smoke on the outside of the building. This is a big job for the crew here at SERVPRO of Sunland/Tujunga. There are steps they have to follow to restore this unit and the ones affected around it. 

It's important that you don't re-enter your home, or any surrounding structure, that's been affected by the fire until permitted by local building officials or the fire department. Not only can fires erupt again, but there's almost always hidden damage that could render the home unsafe. Open doors carefully, and don't force them open if they're jammed because you run the risk of further structural damage or collapse. Any remaining soot, debris, and dirty water could make you sick too, so use extra precaution when going back into your home, especially if you touch damaged items.

Mold in your home?

5/18/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Storms in the Valley

5/1/2018 (Permalink)

 

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sunland/Tujunga, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams  that are strategically located throughout the United States.

In this picture a tree has been uprooted and came down crashing on this home. This already caused a lot of damage to the home from the outside but more importantly is what it does to the inside of the home. SERVPRO was there to help with the tree removal and tarp of the roof to keep any debris from coming into the home. SERVPRO also went into the home and did all the necessary clean up and debris removal to keep this family safe and keep the home clean and livable.

24 hours in the day!

5/1/2018 (Permalink)

SERVPRO of Sunland/Tujunga is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

It is really important that you address any water damage issues you are having quickly and thoroughly. Sometimes we think we can handle the situation ourselves but in most cases we need to reach out to restoration companies such as SERVPRO of Sunland/Tujunga so that they can come and asses the situation. Restoration companies have the proper equipment, tools and trained staff to take care of the problems  at hand and discover hidden problems that are not visible to the eye.

So just remember to have SERVPRO of Sunland/Tujunga on speed dial for all your water, fire and mold needs. They are a very well trained staff and are ready to help you feel "Like it never even happened".

Flooded? Time Lapse of damage that can occur...

4/16/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Sunland/Tujunga provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Sunland/Tujunga arrives quickly and starts the water extraction process almost immediately.This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (818)365-3736

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Sunland Residents: We Specialize in Flooded Basement Cleanup and Restoration

4/19/2017

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Sunland basement could flood, including: 



    • A blocked or failed sewer lateral pipe
    • Heavy rain causes surface water to pool around your home
    • Storm sewer backup
    • Sanitary sewer backup
    • Foundation drainage failure
    • Water supply-line break or hot-water tank failure
    • And many more



Have Questions about Basement Flooding?

Call Today -(818) 365-3736

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Sunland/Tujunga and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:



    • We are Available 24 hours/7 days per week
    • We’re a Preferred Vendor to many National Insurance Companies
    • We Bill The Insurance Directly – One Less Thing For You To Worry About
    • Our Technicians are Highly-Trained  in Water Restoration Techniques
    • We use s500 IICRC Restoration Standards
    • Advanced Inspection and Extraction Equipment



Basement Flooded? Call Us Today – We’re Ready To Help (818)365-3736

Be prepared for the next storm!

4/16/2018 (Permalink)

One way or another we experience storms.   Rather it be snow, rain, wind, etc, it is going to happen. When it does happen we need to be prepared. The following list is what is recommended at a minimum to be ready in the event of a storm.

    • Flash Light (it is possible for the power to go out during a storm)
    • Extra Batteries (flashlights never work when needed, having extra batteries can save you from the dark)
    • First Aid Kit (make sure nothing is outdated in the kit so it is possible to use the items if needed)
    • Cellphone (Now a days everyone has a cellphone, it is necessary to have one in case the house phone does not connection)
    • Canned Food (might not have food to cook, it is important to have up to date canned foods just in case for emergency purposes)
    • Manual Can Opener (do not just rely on an electrical can opener because the electricity can go out during a storm)
    • Bottled Water (water is the most important thing to have around the house)
    • Blanket (it is possible for the heaters at your property to stop working, make sure you have blankets around to keep you warm)
    • Battery Powered Weather Radio (using a radio can help you stay connected to what is happening during a storm in case your T.V does not work and you cannot connect to the weather channel)

Being prepared will help keep panic at a minimum especially in a family that has children involved. Not only will these items benefit you but it will help benefit your loved ones around as well. These items should be kept in a safe place with easy access in case of a storm emergency. Every month or so check the battery life and replace if needed. Make sure that the canned food and bottles of water are up to date and if need replacements to do it immediately during a storm season. Also remember to go over the items in the kit with your family so they are aware of everything put into the kit.

Got Mold?

4/16/2018 (Permalink)

Mold is dangerous, yet something that can be taken care of instantly. Coming across mold at a property isn't fun, but if you do the right thing fast there should be nothing to worry about. SERVPRO of Sunland/Tujunga has trained mold remediation technicians that are ready to tackle down anything.

Spotting mold can be frustrating and can be confusing at times, but here is a basic list of what mold is and should SERVPRO of Sunland/Tujunga help you with any current and future mold issues.

  • Mold can be found anywhere, as long as there is moisture mold has the chance to grow.
  • Mold can grow on drywall, wood studs, carpets, food, paper, and even on insulation. Mold is reproduced through spores and when mold spores land on wet areas in the house that is when it starts to grow. That spore digests whatever damp item it lands on and it grows in order for it to survive. Once that mold fungus is in contact with moisture bacteria is created and then mold starts to grow within days.
  • When extra moisture accumulates in an area or specifically on a material, mold will start to form and grow. If there is constant moisture in an area, hence the bathroom and the kitchen always make sure that after your steamy hot shower you wipe everything down. Wipe your walls and mirror in the bathroom with a dry towel to prevent from constant moisture being left on the materials in the bathroom after a shower. When washing dishes or using excess water in the Kitchen make sure everything is wiped down dry to avoid mold spores to be created and have mold grow.
  • Mold spores are not visible to the naked eye, you will not be able to spot them until they you see them in the form of mold. Be extra cautious to the rooms and materials being in contact with moisture on a daily basis.
  • Prior to mold being visible to the naked eye, you may be smelling a musty or earthy smell. When this occurs immediately contact SERVPRO of Sunland/Tujunga, and we will have our mold crew come out and inspect your property for these first signs of mold. Do not ignore signs like smell, you can be able to prevent the mold from growing more.
  • Mold can appear on the outside of the walls as a stain or discoloration and come in a fuzzy form, when you spot these signs of mold SERVPRO of Sunland/Tujunga will remove the growing mold spores and return the area back to the normal levels where there is no mold spores near.
  • Everyone is aware that all molds, weather green or black, have the potential to cause health effects.
  • When the mold remediation technicians of SERVPRO of Sunland/Tujunga are eliminating the mold growth it is done under a properly built containment where it is sealed and does not have access to spread mold spores into other unaffected areas. After SERVPRO of Sunland/Tujunga are complete with the mold remediation, an Industrial Hygienist will schedule to confirm that mold is no longer present. They will be taking a count of spore to confirm to us SERVPRO of Sunland/Tujunga and the homeowners that mold is no longer present.
  • Mold growth can be controlled indoors by controlling the moisture by wiping down dry to not let dampness sit on materials.
  • The reason behind mold remediation is to remove the mold that is present at the property so we can prevent human contact and damage to the building materials.

If you suspect mold at your property, feel free to call SERVPRO of Sunland/Tujunga at (818) 365-3736 and get connected to one of our highly trained mold remediation technicians.

Got Mold?

4/16/2018 (Permalink)

Mold is dangerous, yet something that can be taken care of instantly. Coming across mold at a property isn't fun, but if you do the right thing fast there should be nothing to worry about. SERVPRO of Sunland/Tujunga has trained mold remediation technicians that are ready to tackle down anything.

Spotting mold can be frustrating and can be confusing at times, but here is a basic list of what mold is and should SERVPRO of Sunland/Tujunga help you with any current and future mold issues.

  • Mold can be found anywhere, as long as there is moisture mold has the chance to grow.
  • Mold can grow on drywall, wood studs, carpets, food, paper, and even on insulation. Mold is reproduced through spores and when mold spores land on wet areas in the house that is when it starts to grow. That spore digests whatever damp item it lands on and it grows in order for it to survive. Once that mold fungus is in contact with moisture bacteria is created and then mold starts to grow within days.
  • When extra moisture accumulates in an area or specifically on a material, mold will start to form and grow. If there is constant moisture in an area, hence the bathroom and the kitchen always make sure that after your steamy hot shower you wipe everything down. Wipe your walls and mirror in the bathroom with a dry towel to prevent from constant moisture being left on the materials in the bathroom after a shower. When washing dishes or using excess water in the Kitchen make sure everything is wiped down dry to avoid mold spores to be created and have mold grow.
  • Mold spores are not visible to the naked eye, you will not be able to spot them until they you see them in the form of mold. Be extra cautious to the rooms and materials being in contact with moisture on a daily basis.
  • Prior to mold being visible to the naked eye, you may be smelling a musty or earthy smell. When this occurs immediately contact SERVPRO of Sunland/Tujunga, and we will have our mold crew come out and inspect your property for these first signs of mold. Do not ignore signs like smell, you can be able to prevent the mold from growing more.
  • Mold can appear on the outside of the walls as a stain or discoloration and come in a fuzzy form, when you spot these signs of mold SERVPRO of Sunland/Tujunga will remove the growing mold spores and return the area back to the normal levels where there is no mold spores near.
  • Everyone is aware that all molds, weather green or black, have the potential to cause health effects.
  • When the mold remediation technicians of SERVPRO of Sunland/Tujunga are eliminating the mold growth it is done under a properly built containment where it is sealed and does not have access to spread mold spores into other unaffected areas. After SERVPRO of Sunland/Tujunga are complete with the mold remediation, an Industrial Hygienist will schedule to confirm that mold is no longer present. They will be taking a count of spore to confirm to us SERVPRO of Sunland/Tujunga and the homeowners that mold is no longer present.
  • Mold growth can be controlled indoors by controlling the moisture by wiping down dry to not let dampness sit on materials.
  • The reason behind mold remediation is to remove the mold that is present at the property so we can prevent human contact and damage to the building materials.

If you suspect mold at your property, feel free to call SERVPRO of Sunland/Tujunga at (818) 365-3736 and get connected to one of our highly trained mold remediation technicians.

Emergency Plan for your Business

4/1/2018 (Permalink)

Commercial Water Damage Tip: Make a Plan

 Now put your thinking into action to craft an emergency plan for your business. A good emergency plan should provide for the safety of all people who could enter your business, as well as set forth processes and procedures for carrying on with business during a variety of challenges. Here at SERVPRO of Sunland/ Tujunga we have something we like to offer called a Emergency Ready Plan. 

It should include, at the very least:

  • an emergency contact list (accessible from off-site)
  • emergency procedures
  • emergency staffing instructions
  • vendor lists and contact info
  • data backup plans and other resources to support business operations in case you have to temporarily or permanently relocate your business operations.

Commercial Water Damage Tip: Inspect, Repair, Repeat

Stuff gets old. It breaks. It fails. When plumbing or water-management equipment in your commercial facility fails, the resulting water damage restoration costs can stack up fast. So the operative word for commercial water damage prevention is maintenance.

Routinely inspect all visible plumbing, test basement sump pumps, check exterior gutters and downspouts, muck out drainage ditches and storm drains and ensure roof structures are in good repair. Commercial property managers generally agree that a water leak on a commercial property is the most costly problem you can have, often costing thousands of dollars to mitigate, once the problem develops. Good property maintenance can lop off a big chunk of commercial water damage risk, so don’t cut corners on repairs.

“Like it never even happened.”

3/20/2018 (Permalink)

Just like our saying we like to leave your home “Like it never even happened.”  That first phone call can be a frustrating one when a tragedy strikes and you are looking for help. We take pride in our amazing office staff and very helpful techs that are always looking out for our clients. We start by gathering information and setting up a time to come and access the damage. After a careful inspection we are ready to send out the techs and get your placed cleaned up, dried up and back to normal. Our office is certified to do much more then just water and fire restoration and we are happy to assist with anything that life throws your way. SERVPRO of Sunland/ Tujunga is fully equip with all the necessary tools and machines for any job that we need to mitigate. So the next time a tragedy strikes in your home please remember to call us at (818) 951-6780 and let us make it “Like it never even happened.”

Leaking in a crawl space!

3/8/2018 (Permalink)

Crawl space disaster

Finding out that water damage has affected your home is never an exciting moment. That’s because cleaning up water damage can be stressful, tedious and overwhelming for those who lack the experience and knowledge it takes to remove water damage properly. Fortunately, it doesn’t have to be this way! Water damage remediation companies like SERVPRO of Sunland/Tujunga exist to help remove the damage for you, so you don’t have to worry about removing a thing. Give us a call and our team will do everything we can to get your home back to normal as soon as possible. We like to make it like it never even happened.

We recently received a call from a homeowner in Sunland, after they had detected a water leak in their home. Not sure where exactly the water damage had spread to throughout the house, they knew that they would need a professional water damage remediation company’s help. That’s when they decided to call SERVPRO of Sunland/Tujunga.

After speaking with the homeowner on the phone, we immediately sent our Inspector Benny out to inspect the damage. He ended up finding water damage in the bathroom, hallway, living room and bar area. Benny didn’t want the damage to spread any further, so he called our Crew Chief, Peter, and the rest of our team to begin the cleanup process.

Once our team arrived at the home, we started the drying process and discovered the leak has spread to the crawl space. We immediately cleaned that up and continued the mitigation. 

The homeowner was very pleased with our end results. They appreciated our team’s expertise and ability to remove all signs of water damage from their home. We were happy to help! 

If water damage is affecting your home, contact SERVPRO of Sunland/Tujunga today. Our team will be over to remove the water damage in no time at all.

The Aftermath of a fire

3/6/2018 (Permalink)

The Aftermath of Residential Fire Damage

Residential fire damage has many effects, and the problems you can see may just be the tip of the iceberg. Here are some of the factors that you need to think about when restoring a smoke damaged home.

Smoke hangs Around

Lingering smoke odors don't magically disappear just because you've replaced the worst bits of damage. Many of the surfaces in your home are porous, so they can trap particles that emit foul stenches for months. In addition to cleaning soot from walls, people often end up having to replace clothing, wooden and upholstered furniture, carpets, wallpaper and even paint.


Although there are many ways to mitigate the side effects you'll face in a smoke damaged home, it's essential to adopt a comprehensive approach. Restoration professionals can use specialized machines to filter the particles from the air you breathe and attack odor-producing molecules with tools like ozone generators.

The odor from smoke and soot can spread, so these forms of damage demand more than a mere spot cleaning or extra elbow grease. For instance, suppose you empty your home out and clean the walls thoroughly. If you bring back items that have lingering smoke odors, then you'll erase all of the hard work you did. Make sure you talk to a restoration professional before diving into jobs like cleaning soot from walls or replacing furniture.

Soot on books? No problem...

3/6/2018 (Permalink)

Warehouse full of BOOKS!

Wildfires can create a lot of soot, smoke and ash. Soot is the one thing that is tough to see and a bother to clean. Most people might not realize the health hazards that come along after a fire, the soot and smoke can make it harder to breathe and see as well as cause headaches from inhaling the smoke. After the fire department puts the flames out you should always call SERVPRO of Sunland/ Tujunga to come put your home or business back together. 

In this case we had a local business damaged by the soot of the wildfire that happened not too long ago. A warehouse full of books, magazines and CD's were damaged but we were able to get in there and restore everything. We cleaned up shop and the customer was very satisfied with our job. 

What are you looking for?

2/6/2018 (Permalink)

Here at SERVPRO we take pride in all the areas we are certified in. We are a one stop shop! Just a little example of what we are certified to do:

IICRC Certifications:

Water Damage Restoration

Applied Microbial Remediation 

Fire & Smoke Restoration 

Applied Structure Drying

Odor Control 

Claims Training Certified:

Subrogation Certified Training 

Environmental Protection Agency:

Renovation Repair & Painting Certified

Crime & Trauma Scene Bio-recovery   

Contents Processing & Pack-out 

Call us at 818-951-6780 for any kind of clean up we can help with! Our friendly staff is always on standby 24/7 just in case you have an emergency. 

Mold

1/30/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today –(818)365-3736

EMS

1/30/2018 (Permalink)

SERVPRO of Sunland/Tujunga is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
(818)365-3736

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sunland/Tujunga has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Sorry we are closed...not ok!

10/13/2017 (Permalink)

Keep those business doors open

There could be a number of reasons why you might have to shut down shop for a day or two but don't let a disaster due to damage shut you down for too long. We at SERVPRO understand that business is important and want to help reopen those doors as soon as possible. Many times commercial locations have had water pipes burst or just damaged from rain or fire but SERVPRO of Sunland/Tujunga was there to clean it up and keep those business doors open!

SERVPRO Franchise Professionals

Fire, Smoke, or Soot Damage? Call Today 818-951-6780

Protect your commercial buildings

10/13/2017 (Permalink)

NO job too big...

Commercial Water Damage Tip: Make a Plan

While thinking through possible commercial water damage scenarios for your business, you made notes of the solutions you came up with for your “what if?” questions. Now put your thinking into action to craft an emergency plan for your business. A good emergency plan should provide for the safety of all people who could enter your business, as well as set forth processes and procedures for carrying on with business during a variety of challenges. Here at SERVPRO of Sunland/ Tujunga we have something we like to offer called a Emergency Ready Plan. 

It should include, at the very least:

  • an emergency contact list (accessible from off-site)
  • emergency procedures
  • emergency staffing instructions
  • vendor lists and contact info
  • data backup plans and other resources to support business operations in case you have to temporarily or permanently relocate your business operations.

Commercial Water Damage Tip: Inspect, Repair, Repeat

Stuff gets old. It breaks. It fails. When plumbing or water-management equipment in your commercial facility fails, the resulting water damage restoration costs can stack up fast. So the operative word for commercial water damage prevention is maintenance.

Routinely inspect all visible plumbing, test basement sump pumps, check exterior gutters and downspouts, muck out drainage ditches and storm drains and ensure roof structures are in good repair. Commercial property managers generally agree that a water leak on a commercial property is the most costly problem you can have, often costing thousands of dollars to mitigate, once the problem develops. Good property maintenance can lop off a big chunk of commercial water damage risk, so don’t cut corners on repairs.

Water Damage equipment

10/12/2017 (Permalink)

Equipment used for water damage

SERVPRO of Sunland/Tujunga is fully stocked with all the kinds of equipment necessary for any job that we are faced with. This is just one of the pieces of equipment that we use for any water damage situation. This special machine is one that sucks the moisture out of the air and the hose drains it into wherever is available. In this case we were able to drain straight into the sink. 

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Cut it out!

10/12/2017 (Permalink)

cutting out the wall is necessary in some water damage jobs

Water damage is not always an easy thing to take care of when it comes to drying out the area. In some cases we have to cut out parts of walls and tear up floors. This is an example of what it looks like to cut up some of the dry wall when it is soaked with water. This is also a good way of drying the studs to ensure there will be no further water damage in between the wall. 

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Rain fall leaking in the attic

10/12/2017 (Permalink)

wet attic after a storm

When the storm hits hard you must be prepared but sometimes its hard to know there is a leak until it actually happens. This client was really upset when they realized that their roof had leaked in some rain after a large storm had passed. That water in the attic could have led to a lot of bad situations but thankfully SERVPRO was there to dry it up and clean it out. 

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Are you ready?

10/12/2017 (Permalink)

storm sign

Storm damage prevention and treatment. There is no doubt trees can cause damage and be damaged in storms. However, appropriately placed and maintained trees can help reduce damage to structures in storms by deflecting wind, and reduce damage to trees. That is just one of the many things to prepare for when you know that a storm is brewing. Regardless, you are not alone in any disaster. Just remember to call your local SERVPRO of Sunland/Tujunga for help 24/7.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold prevention

10/12/2017 (Permalink)

mold in the window

Yes, mold can be good — it's essential in making brie and penicillin, for example, and necessary for the decomposition of organic matter in nature — but it can also be very, very bad, especially when it grows undetected in your home.

 

Mold spores spread easily and cannot be completely eradicated.

Mold can grow anywhere: on carpet, clothing, food, paper, and even in places you can't see, such as the backside of drywall, areas inside walls around leaking or condensing pipes, and above ceiling tiles.

Not only is a mold problem difficult and costly to fix, but mold can also produce allergens and irritants (and, rarely, toxins) that may compromise your health.

So what can you do if you're concerned about mold growing in your home?

The best approach is preventing mold before it becomes a problem. The key to mold prevention is simple: moisture control.

What is mold?

10/12/2017 (Permalink)

different kinds of mold

What is mold?

Molds are various types of fungi (singular = fungus) that grow in filaments and reproduce by forming spores that can travel through the air. The term mildew is sometimes used to refer to some kinds of mold, particularly mold in the home with a white or grayish color or mold growing in shower stalls and bathrooms. Mold may grow indoors or outdoors and thrives in damp, warm, and humid environments. Mold can be found in essentially any environment or season.

The most common types of household mold that are found indoors include CladosporiumPenicilliumAlternaria, and AspergillusStachybotrys chartarum (also known as Stachybotrys atra and sometimes referred to as "black mold") is a greenish-black mold that can also be found indoors, although it is less common than the other types of mold found in homes. Stachybotrys grows on household surfaces that have high cellulose content, such as wood, fiberboard, gypsum board, paper, dust, and lint. There are types of mold that can grow on substances as different as foods and carpet.

Fire!

10/12/2017 (Permalink)

big unit fire

We are passionate about helping our customers make their fire damage loss “Like it never even happened.” So no matter if it’s a small kitchen fire or a big wildfire, our team will get you taken care of so you can get back to a safe and HEALTHY state.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? The SERVPRO of Sunland/ Tujunga is here to help with any questions or concerns you might have. 
Call Us Today – (818) 951-6780

fire, soot and smoke

10/12/2017 (Permalink)

call us for help 818-951-6780

Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO Franchise Professionals have specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet. 

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO Franchise Professionals

Fire, Smoke, or Soot Damage? Call Today 818-951-6780

Restoring your commercial building after water damage?

9/28/2017 (Permalink)

One of our clients that we helped out with their commercial building.

Flooding and water damage events at Sunland/ Tujunga commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Fire Damage

9/28/2017 (Permalink)

Sunland/Tujunga Smoke and Soot Cleanup

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPROof Sunland/Tujunga will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke– Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke– Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue– Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (818)951-6780

Does Your Sunland/Tujunga Home Have A Mold Problem

9/28/2017 (Permalink)

In Sunland/Tujunga, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water.These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold,Call Us Today – (818)951-6780

When Storms or Floods hit Sunland/Tujunga, SERVPRO is ready!

9/28/2017 (Permalink)

SERVPRO of Sunland/Tujunga specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sunland/Tujunga, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Team that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (818)951-6780

Heavy downpour this weeK!

9/28/2017 (Permalink)

This crazy Southern California weather can make a person really confused. It goes from sunny skies to cloudy heavy downpour of rain. Also, lets not forget all the thunder and lightening. We must always be prepared for anything that mother nature decides to dish out. From tarps on the roof to seals that leak around windows and doors SERVPRO of Sunland/Tujunga have you covered. We are always prepared for the worst case scenario. 

Resources to Handle Floods and Storms

When storms hit Sunland/Tujunga, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (818)951-6780

Be Prepared for A House Fire

5/22/2017 (Permalink)

Always make sure to go over your plan with all your family members including the young ones as well.

A little over one million home fires happen in a year. It is a very scary and realistic event that can take place at your home. Are you prepared for one? If not, you can contact SERVPRO of Sunland/Tujunga and we can give you some pointers and handouts on how to prepare yourself and your family if this situation were to ever happen. It is a good idea to always be prepared and to make sure your family is aware of everything as well. Yes it might be a hard topic to talk about with your family members and your children but it is a good idea to have everyone aware of situations like a house fire. The youngest to the oldest should have prior knowledge and know how to react if a house fire strikes. Its never late to be prepared, start this preparation today.

Wild Fires? Not A Problem

5/22/2017 (Permalink)

Summer is almost around the corner and in Southern California it gets extremely hot and wild fires strike instantly. With wild fires comes soot/ash damage to your house. SERVPRO of Sunland/Tujunga has crews that are professionally trained to take care of your soot/ash damage. Having soot all over your home or when you turn your A/C on can be a complete headache, but if you call us at 818-365-3736, we can take that headache away from you instantly. We are well prepared for what the summer holds for us because we are familiar with the wild fires that take place every year. Always remember to call us if help is needed with any fire damage to your home. We will be more than happy to assist you with that.

SERVPRO Of Sunland/Tujunga is ready for anything!

5/22/2017 (Permalink)

SERVPRO of Sunland/Tujunga is ready for any disaster that strikes. Your business is as important to us like it is to you. Our number one goal as a restoration company is to you get your business back to its original setting and act like the water/fire damage "never even happened". We are here to restore your business and restore the lives of your customers as well. Water, fire, mold, soot/ash, toilet overflow, whatever you can think of, SERVPRO of Sunland/Tujunga will make it "like it never happened". We do not just have that as our motto, we live up to and will work side by side with you to restore anything that happened to your business, and that is a promise. Call us at 818-365-3736 if anything takes place at your business, our crews can take down anything that comes their ways.

Common Commercial Water/Fire Damages

5/22/2017 (Permalink)

Water damages are so easy to occur. It is not necessarily needed for a flood or storm to take place to get a water damage, it can happen with so many other things. Your business can have a malfunction with the sprinkler system, toilet backup, broken pipes and plumbing problems and sewer lines can all be causes for a water damage to occur at your business. Fire damages can take place as well and all these damages are common. Do not be afraid and do not freak out because SERVPRO of Sunland/Tujunga is trained to take care of all these different types of situations for you. Let our business take care of your business because that is what we are here for. Always remember to call SERVPRO of Sunland/Tujunga at 818-365-3736 for your next water/fire damage at your business. We will make it "Like it never even happened."

When Storms or Floods hit Sunland, SERVPRO is ready!

4/25/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Sunland/Tujunga.

SERVPRO of Sunland/Tujunga specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sunland we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today

(818) 365-3736

Don't know what to do? Just read our list of tips!

4/25/2017 (Permalink)

Don't forget to check off the list!

Here are some things you should do immediately once water damage has occurred at your home or business:



  1. Make sure that the water source is turned off instantly to stop the leak from expanding.

  2. Make sure that you turn off power outlets and electric appliances in or near flooded areas if it is safe to do so, otherwise stay clear of the area until professional help is at your assistance.

  3. Remove paper products from the source of water right away to prevent more damage from occurring.

  4. Get in contact with SERVPRO!


SERVPRO of Sunland/Tujunga is a locally-owned company with national resources, ready to respond at a moment's notice to water damage in your home. Call us 24/7 at (818) 365-3736.

Sunland Residents: Follow These Mold Safety Tips If You Suspect Mold

4/20/2017 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Sunland/Tujunga for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Sunland/Tujunga specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (818) 365-3736

Smell Something Funky? Call us for a Mold Inspection

4/20/2017 (Permalink)

Remember moisture control is the key to keep mold spores from growing!

Mold is dangerous, yet something that can be taken care of instantly. Coming across mold at a property isn't fun, but if you do the right thing fast there should be nothing to worry about. SERVPRO of Sunland/Tujunga has trained mold remediation technicians that are ready to tackle down anything.

Spotting mold can be frustrating and can be confusing at times, but here is a basic list of what mold is and should SERVPRO of Sunland/Tujunga help you with any current and future mold issues.

 

  • Mold can be found anywhere, as long as there is moisture mold has the chance to grow.

 

  • Mold can grow on drywall, wood studs, carpets, food, paper, and even on insulation. Mold is reproduced through spores and when mold spores land on wet areas in the house that is when it starts to grow. That spore digests whatever damp item it lands on and it grows in order for it to survive. Once that mold fungus is in contact with moisture bacteria is created and then mold starts to grow within days.

 

  • When extra moisture accumulates in an area or specifically on a material, mold will start to form and grow. If there is constant moisture in an area, hence the bathroom and the kitchen always make sure that after your steamy hot shower you wipe everything down. Wipe your walls and mirror in the bathroom with a dry towel to prevent from constant moisture being left on the materials in the bathroom after a shower. When washing dishes or using excess water in the Kitchen make sure everything is wiped down dry to avoid mold spores to be created and have mold grow.

 

  • Mold spores are not visible to the naked eye, you will not be able to spot them until they you see them in the form of mold. Be extra cautious to the rooms and materials being in contact with moisture on a daily basis.

 

  • Prior to mold being visible to the naked eye, you may be smelling a musty or earthy smell. When this occurs immediately contact SERVPRO of Sunland/Tujunga, and we will have our mold crew come out and inspect your property for these first signs of mold. Do not ignore signs like smell, you can be able to prevent the mold from growing more.

 

  • Mold can appear on the outside of the walls as a stain or discoloration and come in a fuzzy form, when you spot these signs of mold SERVPRO of Sunland/Tujunga will remove the growing mold spores and return the area back to the normal levels where there is no mold spores near.

 

  • Everyone is aware that all molds, weather green or black, have the potential to cause health effects.

 

  • When the mold remediation technicians of SERVPRO of Sunland/Tujunga are eliminating the mold growth it is done under a properly built containment where it is sealed and does not have access to spread mold spores into other unaffected areas. After SERVPRO of Sunland/Tujunga are complete with the mold remediation, an Industrial Hygienist will schedule to confirm that mold is no longer present. They will be taking a count of spore to confirm to us SERVPRO of Sunland/Tujunga and the homeowners that mold is no longer present.

 

  • Mold growth can be controlled indoors by controlling the moisture by wiping down dry to not let dampness sit on materials.

 

  • The reason behind mold remediation is to remove the mold that is present at the property so we can prevent human contact and damage to the building materials.

If you suspect mold at your property, feel free to call SERVPRO of Sunland/Tujunga at (818) 365-3736 and get connected to one of our highly trained mold remediation technicians.

 

Storms in California? You'd be surprised!

4/20/2017 (Permalink)

Always be prepared for a storm!

One way or another we experience storms.   Rather it be snow, rain, wind, etc, it is going to happen. When it does happen we need to be prepared. The following list is what is recommended at a minimum to be ready in the event of a storm.

    • Flash Light (it is possible for the power to go out during a storm)
    • Extra Batteries (flashlights never work when needed, having extra batteries can save you from the dark)
    • First Aid Kit (make sure nothing is outdated in the kit so it is possible to use the items if needed)
    • Cellphone (Now a days everyone has a cellphone, it is necessary to have one in case the house phone does not connection)
    • Canned Food (might not have food to cook, it is important to have up to date canned foods just in case for emergency purposes)
    • Manual Can Opener (do not just rely on an electrical can opener because the electricity can go out during a storm)
    • Bottled Water (water is the most important thing to have around the house)
    • Blanket (it is possible for the heaters at your property to stop working, make sure you have blankets around to keep you warm)
    • Battery Powered Weather Radio (using a radio can help you stay connected to what is happening during a storm in case your T.V does not work and you cannot connect to the weather channel)

Being prepared will help keep panic at a minimum especially in a family that has children involved. Not only will these items benefit you but it will help benefit your loved ones around as well. These items should be kept in a safe place with easy access in case of a storm emergency. Every month or so check the battery life and replace if needed. Make sure that the canned food and bottles of water are up to date and if need replacements to do it immediately during a storm season. Also remember to go over the items in the kit with your family so they are aware of everything put into the kit.

 

Faster to your Sunland/Tujunga Water Damage Event

4/19/2017 (Permalink)

SERVPRO of Sunland/Tujunga provides 24 hour fire and water damage restoration service in Sunland.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Sunland/Tujunga provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Sunland/Tujunga arrives quickly and starts the water extraction process almost immediately.This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (818)365-3736

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Sunland Residents: We Specialize in Flooded Basement Cleanup and Restoration

4/19/2017 (Permalink)

This Sunland home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Sunland basement could flood, including: 



  • A blocked or failed sewer lateral pipe

  • Heavy rain causes surface water to pool around your home

  • Storm sewer backup

  • Sanitary sewer backup

  • Foundation drainage failure

  • Water supply-line break or hot-water tank failure

  • And many more


Have Questions about Basement Flooding?


Call Today -(818) 365-3736


If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.


The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Sunland/Tujunga and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.


We are Flooded Basement Specialists:



  • We are Available 24 hours/7 days per week

  • We’re a Preferred Vendor to many National Insurance Companies

  • We Bill The Insurance Directly – One Less Thing For You To Worry About

  • Our Technicians are Highly-Trained  in Water Restoration Techniques

  • We use s500 IICRC Restoration Standards

  • Advanced Inspection and Extraction Equipment


Basement Flooded? Call Us Today – We’re Ready To Help (818)365-3736

Sunland/Tujunga Smoke and Soot Cleanup

3/29/2017 (Permalink)

Smoke and Soot Damage can cause a pervasive odor in our Sunland/Tujunga home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Sunland/Tujunga will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
(818)365-3736

Restoring Your Sunland/Tujunga Commercial Property After a Water Damage Event

3/29/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges.

Flooding and water damage events at Sunland/Tujunga commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Sunland/Tujunga 24 Hour Emergency Water Damage Service

3/29/2017 (Permalink)

SERVPRO of Sunland/Tujunga provides 24 hour fire and water damage restoration service in Sunland.

SERVPRO of Sunland/Tujunga is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
(818)365-3736

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sunland/Tujunga has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Sunland/Tujunga Home Have A Mold Problem?

3/29/2017 (Permalink)

In Sunland/Tujunga, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today –(818)365-3736

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