Recent Commercial Posts

Being Prepared With an ERP

9/7/2021 (Permalink)

SERVPRO ERP photo description. SERVPRO® Emergency READY Profile

For a business owner and homeowner, a worst-case disaster scenario involving fire or water damage can seem unthinkable until it suddenly becomes a reality. In the aftermath of a disaster, a quick response time by a disaster recovery company such as SERVPRO® of Sunland/Tujunga can help minimize property damage. 

Owners need to have a quick and convenient emergency disaster plan that connects them with vendors, necessary contacts, and pertinent information when disaster strikes. The SERVPRO Emergency Ready Plan (ERP) is a respected industry tool during a disaster event. An ERP is so valuable, that in the midst of the confusion and panic that often surround a disaster, an owner or manager can be provided a sense of calm and clarity in reaching out for expert help.

When building an emergency plan, there are four keys to remember:

  1. Identify your facility’s greatest threats in order to assess the overall severity of the event. During this discovery mode, what are your greatest threats (i.e. fires, tornadoes, floods, etc.)? Look at your locations. Do you have any that would be in a “tornado alley,” at risk for hurricane damage, or subject to deep freezing temperatures? Try to think outside the box, without becoming a doomsday prepper!
  2. Document all vital information and establish clear communication activities. An ERP needs to contain critical property information that can help speed up response time after a disaster occurs. Consider including any documented prior loss history, identify and label utility shut off locations, and prioritize your key contacts. Prior loss history can provide first responders and restoration vendors with historical information on your facility’s condition. Proper utility identification will allow for quicker response times for emergency shut off, requests and key contact information is vital to starting the recovery process, allowing you to quickly contact key personnel and answer priority questions.
  3. Practice! Practice! Practice! There is no “textbook” event, so expect the unexpected. You should conduct practice sessions to make sure everyone is clear on the process. Always have clear evacuation routes in your ERP, and set a distribution chain for your disaster recovery plan amongst key contacts and various locations.
  4. Keep it updated, and have all necessary information communicated with your insurance company and emergency restoration vendors. The best way for the recovery to begin is remaining proactive by always keeping your ERP updated. Your SERVPRO representative can help keep your ERP up-to-date. People will come and go, updates will be made to the facility, and utilities can change. This should be a dynamic document that changes as your business does. If you don’t keep it updated, you’ll be several steps behind when disaster strikes.

The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Restore your documents after a disaster

7/27/2021 (Permalink)

Did you know that SERVPRO of Sunland/Tujunga offers commercial document restoration services? If your business office has been damaged by a fire or water event, we can help you restore your paper documents and records. While many businesses backup their important documents on the cloud or another digital system, every business still uses some amount of paper documents and records. Fortunately, we can help restore and digitize those documents if they have been damaged, but are still mostly intact. Every situation is a unique, so we will help access it first before moving forward with the restoration process.

Following is a brief description of our restoration process from SERVPRO.com 

Our Technology

Then SERVPRO document restoration team uses innovate vacuum freeze-drying techniques; in fact, we use the same freeze-drying methods used by the Library of Congress to dry valuable historic documents and books. Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Types of content:

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

Document Cleaning and Disinfecting

In many water damage situations, like sewage or flood water, documents will be exposed to bacteria, viruses, pesticides, or other harmful chemicals. Our team uses a gamma irradiation process to safely and effectively sterilize your documents.

Digitizing Services

In the digital age, converting your paper files and photos to digital formats can have an invaluable impact on your business or home. With the help of SERVPRO’s restoration professionals to digitize your documents, you can save storage space and have access to your records at the touch of a button. And perhaps most important of all, you’ll have digital copies of your valuable documents that can’t be lost in a flood or fire.

Certified: SERVPRO Cleaned - A Defensive Cleaning Program

4/14/2021 (Permalink)

Certified: SERVPRO Cleaned logo. SERVPRO's defensive cleaning program gives your business a way forward by providing your employees and customers reassurance of ongoing safety.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Disaster Management Tips and Tricks for Your Business

4/9/2021 (Permalink)

Flooded Office Photo We highly recommend you leave the cleanup to the experts. We’ll get it done efficiently and safely, so that you can do what you do best!

According to a report from FEMA, 50% of businesses do not reopen following a disaster. Having a disaster preparedness guide is one of the easiest ways to help ensure your business survives and recovers. Follow these tips below in order to give you and your business the best chances of surviving a disaster.

  1. Prevention: The best way to avoid a disaster is to do everything you can to prevent one from happening. Accidents happen, but by routinely performing safety and system checks within your business you decrease your chances of experiencing a disaster. Ensure equipment such as fire sprinklers and fire alarms are working properly and ensure that office cords aren’t frayed or worn.
  2. Evacuation plan: As stated above, accidents happen. But when they do, how will you respond? Will you freeze up and panic not knowing what to do, or will you establish and follow a plan to ensure your safety and help minimize damages to your business? Know your evacuation routes and establish a meeting place to ensure the safety and well-being of everyone in your office, as well as the procedures needed to take to minimize additional property damages and ensure help is on its way.
  3. Emergency contacts: In addition to having emergency personnel and disaster relief agencies contact information, you should include information for customers, suppliers, and distributors. Be sure to keep an extra copy off site in the event that the office copy is not accessible. Here at SERVPRO of Sunland/Tujunga, we offer the ERP (Emergency Ready Program) where we will organize and compile all of the necessary shut off valves to consider during a disaster as well as the proper contacts to speak with immediately following.
  4. Emergency kit: Depending on how much time you have to react to the disaster your experiencing, creating an emergency kit can come in handy. Be sure to include items such as first aid supplies, flashlights, and universal tool kits to help keep you safe no matter what the scenario.
  5. Protect important business records: These days, most of our important documents can be stored electronically up in the cloud. However, if your business carries hard copies of important business records, be sure to keep them in a secure safe that is tested and approved by UL (Underwriters Laboratories) as being resistant to fire, heat, burglary, tools and torches.
  6. Create backup copies of critical data and programs: Keep the back-up copies in a location separate from your primary facility. In the event of a flood or fire, you will be happy to have your irreplaceable data destroyed.
  7. Understand your insurance coverage: Be sure to review and understand your insurance policy with your local agent to make dure you know what your responsibilities are in a disaster and what your covered for. There are a variety of different insurance policies with different deductibles and amounts of coverage, so in order to save yourself additional stress, find a policy that will cover what is most important to you.
  8. Call the professionals: Immediately following a disaster, call the professionals at SERVPRO of Sunland/Tujunga. The sooner we can evaluate and repair the damages the sooner you can get your business back up and running!

Are Your Employees Prepared for an Emergency to Happen to Your Business?

4/9/2021 (Permalink)

SERVPRO Emergency Ready The sooner we can evaluate and repair the damages the sooner you can get your business back up and running!

As a business owner in Sunland/Tujunga, having set plans in place in case of an emergency, a hurricane, and now COVID-19, is essential to keeping the doors open and continuity of business. As a business owner, you may also have the entirety of these plans memorized or in a convenient location in the case it is needed, but do all of your employees know exactly what to do in the case of an emergency? 

While you can plan for an emergency, you can never plan when the emergency will occur. This means that you may not always be available during an emergency to put your plan into action. Ensuring your employees know what to do when an emergency disaster occurs is important to keeping your doors open.

  1. Establish a Chain of Command

If there is someone beside you, whom you trust or whose direct responsibility it is to take charge in your absence, make sure they are fully aware of what a plan of action looks like. Have a second employee as an option in the line of command in the case your first choice is also not available.

  1. Keep Your Plan Organized & Easily Accessible

Have a list of all of your vendors, access points, important contacts like an insurance agent or emergency services, and utility shut-off locations in one document. Include pictures, contact information, and important need-to-know details. Make sure this document is neatly stored in a file or on a shared computer network for quick access.

  1. Consider Alternative Ways of Sharing a Plan of Action

While having a file in office is not always ideal and a shared network is not always an option, consider using a program that all employees can access via their own computer or smart phones. SERVPRO’s Emergency Ready Plan is available via an easy to navigate mobile app, making it extremely convenient for more than one employee to access. The ERP app can hold all of the necessary information a hard copy plan would including contacts, vendors, access points, instructions, photos and more. A SERVPRO team member will always help set up your app and profile making sure all pertinent details are recorded. Once set up is complete, you are free to share the app and access with any employee you choose!

Having a thorough, well-communicated plan will get you back to business quickly and  provide a peace of mind. Many business owners may be apprehensive of taking a day off or vacation time in the case they are needed should an emergency disaster occur. With SERVPRO’s Emergency Ready Plan, not only will your employees be extremely prepared but your local vendors, including SERVPRO of Sunland/Tujunga, will have easy to follow instructions and plan as well!

Commercial Cleaning Services

4/9/2021 (Permalink)

Commercial cleaning is not limited to restoration services after a disaster for the team at SERVPRO of Sunland/Tujunga. Commercial buildings in downtown West Palm Beach undergo extensive use regardless of the related industry. Many businesses use janitorial staff for surface cleaning like vacuuming or wiping down a restroom, but there is more cleaning to be done. Deep cleaning of carpets, walls, air ducts and more, are not services business or building owners always have as top-of-mind.

Choosing a commercial cleaning service can be difficult as you are entrusting your business’s appearance to someone else. One determining factor to look for is the extent of services offered by the cleaning and restoration company.

Commercial Cleaning Services

1. Interior Cleaning

 Carpet

Heavy trafficked areas can leave carpets with built-up soil that can become unsightly. Carpets tend to trap dust, dirt, and other bacteria, creating a potentially unhealthy environment for those walking and exposing the area to the kicked-up soil. Our routine professional service relies on a few methods to maintain carpets and upholstery.

Bonnet Cleaning, preconditioning and rinsing, as well as dry cleaning, are all gentler ways of getting deep to the dirt. Hot water extraction along with our Showcase Premier cleaning allows for targeting tougher areas.

Floors

Similar to carpet, floors endure high traffic and grime buildup. Sweeping and mopping are sufficient for surface cleaning but are not always adequate in removing dirt that has amassed over time. We tackle tile and hardwood, safely sanitizing the surface and grout with equipment used for heavy duty jobs no matter the area. 

Walls

Walls and ceilings are just as susceptible to dirt as carpets and floors. Walls collect dirt from touch, smoke, grease, and any other substance your HVAC system might distribute. Cleaning walls without ruining the paint or finishing can be tasking for a janitorial company. SERVPRO of Sunland/Tujunga uses proprietary cleaning products to thoroughly and safely clean ceilings or walls.

2. HVAC & Air Ducts

Outdoor air quality is a concern for many people as we are exposed to pollen and air pollution. Indoor quality should be just as big of a concern. Employees in commercial buildings spend a majority of their day indoors and should have access to dust-free, pollen-free, mold-free, clean air. HVAC’s and air ducts often are ignored when routine maintenance is performed. Ventilation system cleaning is  not only necessary to maintain the proper air quality but to ensure proper functioning of these systems, extending the life of the equipment. Our team has the experience and knowledge to inspect a commercial building or offices’ ducts to determine the extent of cleaning needed.

3. Odor Removal

Does your building or office space have a certain smell that lingers? Restaurants and hotels are often inundated with different smells left from cooked food or the various visitors. Other buildings could potentially have a chemical smell, mold smell, or just a stale, stuffy odor. Odor issues stem from a source, caused by a past event or a current problem. Our team carries out thorough inspections to ensure that the source of the smell is not an issue in need of resolving or causing detriment to the building structure. Our methods don’t just mask the smell temporarily; we locate the source and penetrate the surfaces to extract and stop any foul odors.

Choose SERVPRO
Along with these services our team also offers other commercial cleaning including: biohazard cleanup, sewage and toilet overflow, mold and water cleanup.

Top Causes of Commercial Water Damage

9/18/2020 (Permalink)

Commerical warehouse being dried. f you need commercial restoration services, call the professionals at SERVPRO of Sunland/Tujunga.

It's crucial to take care of any signs of water damage immediately. Commercial restoration services can be more challenging than residential. The size and structure of the property, the extent of the water damage, and the number of occupants will greatly affect the restoration process. Two commercial spaces with the same square footage could have completely different mitigation plans. While some issues are inevitable, many issues leading to water damage are preventable. 

1. Damaged pipes/plumbing- look for drippy, or leaking pipes. Check ceiling for dark areas indication water damage. Toilets also seem to be a major cause of commercial water damage.  

2. Poorly sealed windows and doors: Rain and snow can easily enter your business through poorly fitted windows. 

3. Roof leak: The roof is the main defense against mother nature. Check often for damaged or missing shingles. 

4. Appliances: Check appliances such as a dishwasher, refrigerator,  and commercial coffee maker to ensure the plumbing is correct and not leaking.

5. HVAC: The heating and cooling unit is a major culprit of commercial water damage. Make sure to inspect it regularly for any signs of water leaks or damage.

If you need commercial restoration services, call the professionals at SERVPRO of Sunland/Tujunga. 

Certified: SERVPRO Cleaned—A defensive cleaning program

9/17/2020 (Permalink)

Certified: SERVPRO Cleaned seal Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard—you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills— always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s: Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult—Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean—Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify—Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Preventing Your Small Business from Becoming a Statistic

9/17/2020 (Permalink)

Commercial warehouse damage How will you keep your small business open after an emergency?

Sunland/Tujunga loves small business. We love patronizing our homegrown stores and restaurants, and as a locally-owned franchise, SERVPRO of Sunland/Tujunga can appreciate that love. We also understand the risk involved with opening the doors of your own business. It doesn’t take much to close those doors again.

According to FEMA 25% of small businesses that shut down operation due to a disaster never open them again. That’s a mind-boggling percentage! 

We may not be able to stop disasters from happening, but we can prepare ourselves so that they’re less disastrous.

Plan

Take time before a destructive event happens to think about what needs to be done if things go wrong. If the pipes burst, if a fire breaks out, or if a storm strikes, what steps need to be taken and who will take them? There are multiple tools available to guide you through these questions.

    • The SERVPRO Emergency Ready Program app
    • FEMA business emergency resources
    • Small Business Association resources

Research

Talk to your insurance agent to learn the details of what is covered and what isn’t. Find out what information you will need to have on hand if you need to file a claim.

This is also the time to find out what companies are available in your area to restore your business after something goes wrong.

When an unexpected event forces your business to close, time is of the essence. FEMA statistics tell us that if a business is closed for more than 5 days, there is a 90% chance that it will fail within a year. It’s important to know who you can trust before you know you even know you need them.

Maintain

Prepare your facilities as well through maintenance. Make a checklist of every element in your building that could compromise service—plumbing, electrical, structural—and routinely review your assets to make sure that they’re fully functioning.

Your time is valuable, but your business is worth the investment. Prepare now for a disaster later.

Commercial Water Loss

9/9/2020 (Permalink)

Certified: SERVPRO Cleaned sticker being placed on a window. At SERVPRO we keep it certified cleaned whether it is in a home or for a commercial business, we keep it clean at all times!

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
 
1. Malfunctioning sprinkler systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
3. Broken pipes and plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of Midland will get you back up and running again. Call SERVPRO of Sunland/Tujunga anytime 24/7 at (818) 951-6780 for fast help.

Zero Work Days Missed

5/14/2020 (Permalink)

Commerical cleaning done right with a SERVPRO logo. At SERVPRO of Sunland/Tujunga we work throughout the night to ensure you and your business miss zero work days.

When it comes to your commercial or office building our goal at SERVPRO of Sunland/Tujunga is for zero work days missed after a disaster. 

Our team knows that disasters big and small can strike anywhere at any time, which is why all commercial buildings should take advantage of our free service of emergency ready plans (give Abby a call today to set yours up!)

We have had many jobs that our crews have had to work all day and night to make sure there are zero work days missed. In all of those jobs, due to the immediate action taken and the dedication of putting our customers first we were able to insure that ZERO work days were missed due to the fire or large water damage. If disaster should strike make sure to call the team who is Here To Help® you and help to make it “Like it never even happened.” 

Commercial Services

5/13/2020 (Permalink)

SERVPRO truck driving past a commercial building. No matter the commercial building, the company, or the size of the loss, SERVPRO of Sunland/Tujunga is here to help.

When it comes to your commercial property, SERVPRO of Sunland/Tujunga has you covered. You need a company that can minimize the disruption to your clients while delivering superior results, ask our staff today for a proven list of referring commercial customers. Whether you need professional cleaning to make your business shine, or emergency water restoration services, SERVPRO of Sunland/Tujunga has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Hospitals & Healthcare 
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

The Different Causes of Commercial Water Damage

5/13/2020 (Permalink)

Shoe store damaged from water. Specialty drying equipment, proper placement and usage is key for successfully drying an area.

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.
 
1. Malfunctioning sprinkler systems

Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment

This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
 
3. Broken pipes and plumbing

Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines

This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 

 
If your business has suffered commercial water damage, SERVPRO of Sunland/Tujunga will get you back up and running again. Call us anytime 24/7 at (818)-951-6780 for fast help.

SERVPRO of Sunland/Tujunga will Get You Back in Business

5/13/2020 (Permalink)

SERVPRO logo with virus cells in the backround. SERVPRO of Sunland/Tujunga is here to help during coronavirus pandemic and will get you back to business.

At SERVPRO of Sunland/Tujunga, we take every job seriously. We understand the difference between commercial and residential structures. Your commercial building, whether it be a small Church or large University, deserves the same quality of service and care required to get a family comfortably back in their home. We prioritize taking the time to understand how your business operates, to ensure that we are scoping out the best and most effective ways to restore your operations back to normal. Being the #1 restoration company gives us access to all the resources required to get you back in business fast and with minimal disruption. Your job is important to us, that’s why we make sure to be good at ours.  

If your business has been affected by water damage, fire damage, mold, or needs to be properly sanitized, call our experts at (818) 951-6780. We are available to help you 24/7 to restore your business “Like it never even happened."

Importance of HVAC Maintenance in Your Business

9/17/2019 (Permalink)

Dirty HVAC vent and grill. Why regular HVAC maintenance is important

As a business, you might have your HVAC inspected yearly, but do you have the duct work itself inspected? A buildings duct work should be inspected and cleaned at least once a year, or as needed. A clean filter in the HVAC can help reduce what goes into the duct work, but it won’t catch everything. Duct work can potentially trap harmful allergens and dust within the system. Trapped particles within the system can come loose and circulate around the structure. This can cause employees or customers to have ill side effects. Simply servicing the HVAC system, itself, will not keep your duct work clean. Having your HVAC and duct work serviced and cleaned regularly, can help remediate bacteria, fungi, mold and any bad odors that may be in the duct work. Cleaning duct work can will also, reduce the potential for mold or fungi growth within the system and can also help restore peak power in your HVAC helping it run more efficiently thus saving you money on energy costs!

Restoring Your Commercial Property

9/17/2019 (Permalink)

Green Commercial Water Damage Banner with a water damaged office. Restoring your Sunland/Tujunga water damage commercial property.

We're here to help. Flooding and water damage events in the Sunland/Tujunga commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Sunland/Tujunga is Here to Help with Your Commercial Remediation and Restoration Needs

9/10/2019 (Permalink)

Two men shaking hands in a construction enviroment.  No Commercial Claim is too big or tough for the SERVPRO Franchise of Sunland/Tujunga.

SERVPRO of Sunland/Tujunga has the expertise and experience to help with your Sunland or Tujunga commercial damages.  SERVPRO of Sunland/Tujunga has trained professionals to help with any fire, water, or microbial damage remediation.  From a small kitchen fire to a completely engulfed high rise building, SERVPRO of Sunland/Tujunga can help you with your fire remediation needs.  From a small pipe leak to a fully flooded 10,000 square foot office, SERVPRO of Sunland/Tujunga is here to perform the water mitigation.  In addition to these emergency needs, we have the expertise to help with your microbial growth remediation.  As a full service SERVPRO franchise we are able to take any commercial claim from loss to reconstruction utilizing one team.  So, if you are looking for a local family owned company then, SERVPRO of Sunland/Tujunga is your remediation experts.  We are available twenty-four hours a day, seven days a week at (818) 951-6780.

Commercial Damages

5/29/2019 (Permalink)

Water will stop and or slow down business, unless you call the pro's at SERVPRO of Sunland/Tujunga!

Many commercial business owners know that moisture is often the enemy especially when it can shut your business down. With an average of 50% of businesses not reopening following a major disaster, SERVPRO of Sunland/Tujunga can help make sure your business isn't one of them.

Water can penetrate into any space and take advantage of even the smallest crack, causing damage to the structure. How it enters the building is irrelevant; the response should be the same. Calling in a professional commercial water damage specialist can help ensure there are no lingering health threats to you or your employees once the water damage has been eliminated. 

SERVPRO of Sunland/Tujunga is your local professional for all your commercial water damage needs. Call us today – 818-640-6425.

Preventing Water Damage in Your Business

5/22/2019 (Permalink)

Keeping your business afloat.

In the event that your business has a water loss; here are some steps to help minimize damage and get you back in business.

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid shock hazards.
  • Don’t use your household vacuum cleaning to remove water; this could cause electrical shock or damage the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Commercial Fires

5/13/2019 (Permalink)

Commercial Property Fire Prevention

04/29/19

Commercial fires in Sunland/Tujunga are often the most devastating reality that a property owner will have to oversee. In addition to wreaking havoc on your property, fires can force you to relocate temporarily so you can maintain running your business while the restoration process is completed. However, property owners who access and implement high-quality safety practices can often avoid the devastation and destruction that results from commercial fires. Read the brief outline provided below to learn how you can protect your property: 

1. Install Automatic Fire Sprinklers.

As many authorities know, having an automatic fire sprinkler on your property can reduce the risk of fire by up to 71%. Additionally, sprinklers can decrease your insurance premium. To keep your sprinkler in excellent condition, be sure that it is not blocked by dirt or paint. Also, be sure to inspect regularly your main control valve so that it is not left off. Finally, be sure that you take the precautions necessary to prevent the pipe from freezing.  

2. Conduct Fire Emergency Training.

Each of your employees should undergo fire safety training. The training can help prevent your staff members from being victimized. Here are a few subjects that should be covered in emergency training: 

Hazard Recognition

Keep all combustible chemicals and materials away from heat-generating and electrical equipment. 

Prevention

Inspect your power sources regularly and don't overload your extension cords and outlets.  

Response

Teach your employees how to respond when a fire breaks out. Some subjects that should be covered include how to perform an organized evacuation, operate the fire extinguisher, and set the fire alarm. 

Other issues that should be involved in the training include:

• Breathing Apparatus Training

• Fire Extinguisher Training

• Confined Space Entry Training

• First Aid Training

• General Staff Emergency Awareness Training

• Evacuation Exercise  

Also, be sure that your employee team officials undergo the following fire emergency response training:

• Fire Safety Officer Training

• Fire Safety Adviser Training

• Chief and Deputy Chief Warden Training

• Emergency Control Organization Warden Training

• Spill Response Training

• Lay Flat Hose Training 

Commercial damage prep

10/3/2018 (Permalink)

Commercial damage is very difficult to get rid of on your own, especially when you consider what goes into fire restoration. Fire restoration involves many different steps and processes, and this is why it is imperative that you hire a fire damage expert who can come to your home and do the clean up for you. They will be able to come and take care of the electrical fire or utility room fire that has happened after firefighters have left using their fire trucks and fire hoses.

Along with having this type of commercial fire damage repair done, you may also want to consider a fire sprinkler system and fire suppression system along with fire restoration. Fire restoration alone is simply not enough, since you will want to prevent the issue from happening in the future using a fire sprinkler system and fire suppression system for your own needs. This is why a lot of people have made the decision to contact the experts after dealing with an electrical fire or utility room fire.

Even a boss needs help sometimes

10/3/2018 (Permalink)

If it is an emergency sudden cause of damage or a slow leak that eventually caused a water damage to your property we can handle it. One of our big commercial buildings had an emergency one day and we were on the scene to help mitigate the water and service the building. It was a pretty big job from drying walls and pulling up carpets but we were able to help them with this problem. Our client was really impressed with the experience and training that our techs had when dealing with this situation. 

SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial jobs

10/2/2018 (Permalink)

SERVPRO Commercial News And Updates

Sunland commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO  

SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Attention business owners

5/23/2018 (Permalink)

If you are a business owner you should read and follow these 4 easy steps to make sure you are ready and secure in the event of a disaster in your commercial building:

Step One: Inspect Properties

At least once a month, assess various areas of a building to look for signs of moisture from leaking pipes and fixtures. Check water distribution systems, including bathroom fixtures, kitchen plumbing and drinking fountains, especially devices that are old and degraded. Keep a record of plumbing fixtures that are prone to having frequent failures such as galvanized or steel pipes and connectors. Inspect decorative water fountains, swimming pools and hot tubs at the same time. Understand the particular areas of a property that do not have drainage systems such as parking garages. In a water leak emergency, lower levels of a building without drains require portable or fixed sump pumps.

Step Two: Mitigation Plans

Create and implement a loss mitigation plan for employees to follow when finding a leak in a multi-story building. A basic emergency plan should contain written guidelines that include conducting initial and annual training for staff and tenants concerning procedures to follow after finding a water leak. The plan should also include a map or diagram showing the location of water shutoff valves and exactly how to close the devices. If a building has a sprinkler system for fires, then it is often necessary to turn off these devices to avoid damage from water or chemicals. For confidential or sensitive areas of a building, make a list of the designated employees who can enter the space.

Step Three: Emergency Contact List

Maintain an up-to-date 24-hour emergency contact list with names and telephone numbers for:

• The business maintenance staff
• Plumbers
• Electricians
• Tenants
• Local water company after-hours number
• Water mitigation service vendors such as SERVPRO of Sylmar/San Fernando
• Building agent or broker

Step Four: Additional Plans

When a major water disaster happens in a multi-story business, owners need to know where all records are kept along with essential services and key operating systems. Business owners should always have duplicate records in a safe place off-site in addition to having online records. Understand the procedures for relocation or movement of goods, records or tenants to a safe area. A written plan for evacuation of employees, guests and tenants along with equipment shutdown and closing a facility is essential to save property and people from danger.

Call SERVPRO of Sunland/Tujunga for any more questions or information  at 818-951-6780

Our Awesome crew

5/22/2018 (Permalink)

When your business or commercial property is affected by a disaster, the interruption can greatly impact your revenue, customers and employees. At SERVPRO of Sunland/Tujunga, we understand that an immediate and efficient response is essential to quickly getting your business back to running at full capacity.

Commercial recovery requires the trained techniques of an experienced team prepared to handle the unique challenges of a large-scale environment. Our service area is not limited to any certain areas. We can service all of California if needed. We have on-call staff available 24/7 to respond to your emergency. Upon receiving a call from your company, we will send a specialist to your location to assess the damage and develop an action plan for moving forward.

Be prepared commercial owners

5/22/2018 (Permalink)

Here at SERVPRO of Sunland/Tujunga we believe in offering our customers a personal approach focused on effective solutions, communication and transparency in our objectives. In an emergency situation, we want you to feel confident knowing that we will take care of the details, allowing you to focus on your business. As a licensed, bonded and insured company, each and every one of our restoration technicians are fully certified and prepared to meet the challenges of your commercial restoration project with quality workmanship.

Commercial Services SERVPRO of Sunland/Tujunga Offers
  • Water Extraction & Equipment Rental
  • Commercial Dehumidification
  • Fire & Smoke Damage Restoration
  • Odor Neutralization & Removal
  • Mold Removal & Remediation
  • Emergency Structural Stabilization & Board-Up
  • Interior & Exterior Demolition
  • Professional Floor & Upholstery Cleaning.

Just to name a few...

Emergency Plan for your Business

4/1/2018 (Permalink)

Commercial Water Damage Tip: Make a Plan

 Now put your thinking into action to craft an emergency plan for your business. A good emergency plan should provide for the safety of all people who could enter your business, as well as set forth processes and procedures for carrying on with business during a variety of challenges. Here at SERVPRO of Sunland/ Tujunga we have something we like to offer called a Emergency Ready Plan. 

It should include, at the very least:

  • an emergency contact list (accessible from off-site)
  • emergency procedures
  • emergency staffing instructions
  • vendor lists and contact info
  • data backup plans and other resources to support business operations in case you have to temporarily or permanently relocate your business operations.

Commercial Water Damage Tip: Inspect, Repair, Repeat

Stuff gets old. It breaks. It fails. When plumbing or water-management equipment in your commercial facility fails, the resulting water damage restoration costs can stack up fast. So the operative word for commercial water damage prevention is maintenance.

Routinely inspect all visible plumbing, test basement sump pumps, check exterior gutters and downspouts, muck out drainage ditches and storm drains and ensure roof structures are in good repair. Commercial property managers generally agree that a water leak on a commercial property is the most costly problem you can have, often costing thousands of dollars to mitigate, once the problem develops. Good property maintenance can lop off a big chunk of commercial water damage risk, so don’t cut corners on repairs.

Sorry we are closed...not ok!

10/13/2017 (Permalink)

Keep those business doors open

There could be a number of reasons why you might have to shut down shop for a day or two but don't let a disaster due to damage shut you down for too long. We at SERVPRO understand that business is important and want to help reopen those doors as soon as possible. Many times commercial locations have had water pipes burst or just damaged from rain or fire but SERVPRO of Sunland/Tujunga was there to clean it up and keep those business doors open!

SERVPRO Franchise Professionals

Fire, Smoke, or Soot Damage? Call Today 818-951-6780

Protect your commercial buildings

10/13/2017 (Permalink)

NO job too big...

Commercial Water Damage Tip: Make a Plan

While thinking through possible commercial water damage scenarios for your business, you made notes of the solutions you came up with for your “what if?” questions. Now put your thinking into action to craft an emergency plan for your business. A good emergency plan should provide for the safety of all people who could enter your business, as well as set forth processes and procedures for carrying on with business during a variety of challenges. Here at SERVPRO of Sunland/ Tujunga we have something we like to offer called a Emergency Ready Plan. 

It should include, at the very least:

  • an emergency contact list (accessible from off-site)
  • emergency procedures
  • emergency staffing instructions
  • vendor lists and contact info
  • data backup plans and other resources to support business operations in case you have to temporarily or permanently relocate your business operations.

Commercial Water Damage Tip: Inspect, Repair, Repeat

Stuff gets old. It breaks. It fails. When plumbing or water-management equipment in your commercial facility fails, the resulting water damage restoration costs can stack up fast. So the operative word for commercial water damage prevention is maintenance.

Routinely inspect all visible plumbing, test basement sump pumps, check exterior gutters and downspouts, muck out drainage ditches and storm drains and ensure roof structures are in good repair. Commercial property managers generally agree that a water leak on a commercial property is the most costly problem you can have, often costing thousands of dollars to mitigate, once the problem develops. Good property maintenance can lop off a big chunk of commercial water damage risk, so don’t cut corners on repairs.

Restoring your commercial building after water damage?

9/28/2017 (Permalink)

One of our clients that we helped out with their commercial building.

Flooding and water damage events at Sunland/ Tujunga commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO Of Sunland/Tujunga is ready for anything!

5/22/2017 (Permalink)

SERVPRO of Sunland/Tujunga is ready for any disaster that strikes. Your business is as important to us like it is to you. Our number one goal as a restoration company is to you get your business back to its original setting and act like the water/fire damage "never even happened". We are here to restore your business and restore the lives of your customers as well. Water, fire, mold, soot/ash, toilet overflow, whatever you can think of, SERVPRO of Sunland/Tujunga will make it "like it never happened". We do not just have that as our motto, we live up to and will work side by side with you to restore anything that happened to your business, and that is a promise. Call us at 818-365-3736 if anything takes place at your business, our crews can take down anything that comes their ways.

Common Commercial Water/Fire Damages

5/22/2017 (Permalink)

Water damages are so easy to occur. It is not necessarily needed for a flood or storm to take place to get a water damage, it can happen with so many other things. Your business can have a malfunction with the sprinkler system, toilet backup, broken pipes and plumbing problems and sewer lines can all be causes for a water damage to occur at your business. Fire damages can take place as well and all these damages are common. Do not be afraid and do not freak out because SERVPRO of Sunland/Tujunga is trained to take care of all these different types of situations for you. Let our business take care of your business because that is what we are here for. Always remember to call SERVPRO of Sunland/Tujunga at 818-365-3736 for your next water/fire damage at your business. We will make it "Like it never even happened."

Restoring Your Sunland/Tujunga Commercial Property After a Water Damage Event

3/29/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges.

Flooding and water damage events at Sunland/Tujunga commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sunland/Tujunga

SERVPRO of Sunland/Tujunga specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.